Andria Angela Addison 13301 Maple Knoll Way #1607 Maple Grove, Minnesota 55369 (763) 732-8649
[email protected] ________________________________________ OBJECTIVE: Seeking an Administrative Assistant position SUMMARY OF QUALIFICATIONS * Business professional with advanced knowledge and seven years of experience in administrative support * Highly self-motivated, organized, and efficient with an eye for detail * Outgoing with a positive, team-focused attitude * Proactive with ability to demonstrate initiative and ability to anticipate and problem solve independently * Adapt to rapidly changing priorities and effectively multi-tasking * Confident and poised in professional interactions at all company levels * Trustworthy, ethical and discreet, committed to superior customer service * Advanced verbal and written communications skills * Strong interpersonal skills with the ability to work with a variety of people * Desire to learn and develop new skills and competencies EMPLOYMENT HISTORY Upsher-Smith Labs, Maple Grove, Minnesota Receptionist - Operator/Administrative Assistant 2006 - 2010 * Liaison between all department personnel on diverse matters and provided cover age for all administrative support as needed * Printed all Human Resource resumes and distributed to the appropriate recruite r * Maintained EEOA databases and files for all applicants * Opened and distributed incoming mail and faxes * Monthly PowerPoint updates for the company's Video Information (VIS) system * Efficiently processed high volumes of incoming calls, accurately took messages and transferred calls to the appropriate staff, made announcements and page ove r P.A system * Sold tickets and tracked petty cash * Set-up and booked meeting rooms * Maintained Microsoft Access database for tracking all samples that customer's received * Gathered and maintained Microsoft Excel Spreadsheets for phone directories * Updated and maintained files for sub-contractor's certificate of insurance * Communicated with individuals at all organizational levels as well as outside vendors and customers
Pro Staff, Coon Rapids, Minnesota Administrative Assistant (temporary positions) 2003 - 2006 (Responsible for various administrative assignments) * Answered and operated multi-line phone system * Processed accounts receivable * Processed invoices * Assisted with payroll * Placed customized orders for stamps and name plates * Communicated with external customers and vendors * Maintained all documents and files, updated documents as needed Anoka County Courthouse, Anoka, Minnesota
Legal Assistant Internship (four months) 2004 * Prepared legal documents * Filed and maintained databases * Miscellaneous office duties Erickson-Larsen, Inc, Maple Grove, Minnesota Insurance Processor / Receptionist 1999-2002 Began as an Insurance Processor and was promoted to Receptionist * Processed Insurance policies and endorsements and managed files * Processed incoming and outgoing mail * Answered and directed all phone calls * Greeted and assisted guests * Trained new employees * Misc. accounting duties and projects as needed COMPUTER SKILLS * Proficient with Windows 7, Microsoft Word, Excel, Access, PowerPoint, Outlook, and Publisher * Proficient In Desktop Publishing * Knowledge of Lotus Notes * Knowledge of WordPerfect * SAP Experienced * Workday Software Experience * Typing 60 wpm EDUCATION Associate in Applied Science of Business Management - Human Resources Rasmussen College, Brooklyn Park, Minnesota Associate in Applied Science - Legal Administrative Assistant Anoka Technical College, Anoka, Minnesota