Ake Life Cycle 1
Content
ABB drive lifecycle management
SP37 EN REVD 2008
Service notes
Drive lifecycle phases:
Active
(~5 to 10 years)
■
Classic
(~7 to 10 years)
■
Limited
(~3 to 5 years)
■
Obsolete
■
The drive with complete lifecycle services is available for purchase.
The drive with complete lifecycle services is available for plant extensions and spare parts. Some product enhancements can be made.
Spare parts and repair services are available as long as materials can be obtained. Migration to a new ABB drive is recommended.
■
ABB cannot guarantee availability of lifecycle services for technical reasons or within reasonable cost. Migration to a new ABB drive is recommended.
■
■
Complete lifecycle services
Limited lifecycle services
ABB is following a four-phase model for managing lifecycles of its drives for enhanced customer support and improved efficiency.
Lifecycle management model
ABB has developed a product lifecycle management model aimed to provide proactive service for maximizing availability and performance. This model provides not only optimum support to end-users but also a smooth transition to a new drive when the service life of the current drive ends. The model divides a product’s lifecycle into four phases: active, classic, limited and obsolete. Each phase has different implications for the end-user in terms of services and support provided.
Active phase
The ‘active’ phase usually lasts for about five to ten years starting from the time the drive is launched. During this phase the end-user benefits from warranty options and other services such as initial training and technical support including drive adjustment for optimum performance. Complete lifecycle services ranging from spare part availability contracts to scheduled preventive maintenance services is also provided. This phase ends when the volume production of a particular drive ends and ABB issues a ‘Last buy notice’ through its sales and service channels.
Product Lifecycle Services
Benefits of lifecycle management
Drives lifecycle management maximizes the value of the equipment and maintenance investments by: • ensuring spare part and competence availability throughout the lifecycle • enabling efficient product support & maintenance for improved reliability • adding functionality to the initial product by following the upgrade path • providing smooth transition to new technology in the end of the lifecycle
Classic phase
Drive users continue to benefit from complete drive lifecycle services throughout the ‘classic’ phase. The classic phase, typically lasting seven to ten years, is closely aligned with ABB’s research and development work to provide continuing support for its drives while developing future generations. In this phase new hardware and software development may be required to provide the maintenance techniques and upgrades needed to guarantee that the drive continues to operate at peak performance.
Installation & Commissioning Training Support & Remote Services Spare Parts & Repairs Maintenance & Field Services Migration & Retrofits Optimization
The drive with complete lifecycle services is released for sale.
Annual lifecycle status review
Volume production ceases Lifecycle announcement The period of complete lifecycle services ceases Lifecycle announcement
SP37 EN REVD 2008
Lifecycle announcement
A product is transferred to the ‘obsolete’ phase when it is no longer possible to provide lifecycle services within reasonable cost, or when ABB can no more support the product technically, or the old technology is no more available. In practice this means that availability of support, spare parts, repair & field services can not be guaranteed, but usually spare parts and repair services are available as long as ABB does not run out of the spares stock or components can be obtained. Most ABB drives are supported for more than 20 years. Drives lifecycle management model ensures that end-users are always aware of support plans of their valuable assets.
Limited phase
In the ‘limited’ phase the product development has come to its end. Spare part services continue as long as components and materials are available, and in course of time the use of reconditioned parts increases. Towards the
ABB Oy Product Support PO Box 116 FIN-00381 Helsinki, Finland Tel: +358 10 22 11 Fax: +358 10 22 26800 www.abb.com/drives e-mail: sales.productsupport@fi.abb.com
© Copyright 2008 ABB. All rights reserved. Specifications subject to change without notice.
Service notes
Active
Approx. 5..10 years
Classic
Approx. 7..10 years
Limited
Min. 3 years
Obsolete
Drive lifecycle services matched to different lifecycle phases:
A
Selection & dimensioning Installation & commissioning Training & learning Support & remote services Spare parts & repairs Maintenance & field services Optimization
C
Support & remote services Spare parts & repair Maintenance & field services Training & learning Migration & retrofits Optimization
L
Support & remote services Spare parts & repair Maintenance & field services Migration & retrofits Replacement & recycling
O
Sales of spare parts is limited to available inventory Availability of repair services is contingent on components.
Most ABB drives are supported for more than 20 years.
Lifecycle phases, services and announcements
Even though drive products are no longer marketed in this phase some units may still be purchased. Complete drives and drive modules for extensions, spare parts and software upgrades are still available. First major maintenance need of drive products occurs typically after seven to ten years of continuous operation. By following ABB’s maintenance schedules lifecycle costs can usually be minimized. These recommendations, that are available for every drive product family, are based on years of experience obtained in manufacturing and maintaining drives. Drives upgrade and retrofit services are designed for improved performance and extending the lifecycle to provide end-users with the best possible return on their assets. Throughout the classic phase ABB issues an annual updates on the lifecycle plan of the drive products so that end-users are kept fully informed.
end of this phase drive models are becoming more and more obsolete. ABB issues a lifecycle statement alerting end-users of product shifting into the ‘obsolete’ phase in well advance to give end-users enough time to make final spare part purchases or to transfer to new technology before product support ceases.
Obsolete phase
SP37 EN REVD 2008
Service notes
Drive lifecycle phases:
Active
(~5 to 10 years)
■
Classic
(~7 to 10 years)
■
Limited
(~3 to 5 years)
■
Obsolete
■
The drive with complete lifecycle services is available for purchase.
The drive with complete lifecycle services is available for plant extensions and spare parts. Some product enhancements can be made.
Spare parts and repair services are available as long as materials can be obtained. Migration to a new ABB drive is recommended.
■
ABB cannot guarantee availability of lifecycle services for technical reasons or within reasonable cost. Migration to a new ABB drive is recommended.
■
■
Complete lifecycle services
Limited lifecycle services
ABB is following a four-phase model for managing lifecycles of its drives for enhanced customer support and improved efficiency.
Lifecycle management model
ABB has developed a product lifecycle management model aimed to provide proactive service for maximizing availability and performance. This model provides not only optimum support to end-users but also a smooth transition to a new drive when the service life of the current drive ends. The model divides a product’s lifecycle into four phases: active, classic, limited and obsolete. Each phase has different implications for the end-user in terms of services and support provided.
Active phase
The ‘active’ phase usually lasts for about five to ten years starting from the time the drive is launched. During this phase the end-user benefits from warranty options and other services such as initial training and technical support including drive adjustment for optimum performance. Complete lifecycle services ranging from spare part availability contracts to scheduled preventive maintenance services is also provided. This phase ends when the volume production of a particular drive ends and ABB issues a ‘Last buy notice’ through its sales and service channels.
Product Lifecycle Services
Benefits of lifecycle management
Drives lifecycle management maximizes the value of the equipment and maintenance investments by: • ensuring spare part and competence availability throughout the lifecycle • enabling efficient product support & maintenance for improved reliability • adding functionality to the initial product by following the upgrade path • providing smooth transition to new technology in the end of the lifecycle
Classic phase
Drive users continue to benefit from complete drive lifecycle services throughout the ‘classic’ phase. The classic phase, typically lasting seven to ten years, is closely aligned with ABB’s research and development work to provide continuing support for its drives while developing future generations. In this phase new hardware and software development may be required to provide the maintenance techniques and upgrades needed to guarantee that the drive continues to operate at peak performance.
Installation & Commissioning Training Support & Remote Services Spare Parts & Repairs Maintenance & Field Services Migration & Retrofits Optimization
The drive with complete lifecycle services is released for sale.
Annual lifecycle status review
Volume production ceases Lifecycle announcement The period of complete lifecycle services ceases Lifecycle announcement
SP37 EN REVD 2008
Lifecycle announcement
A product is transferred to the ‘obsolete’ phase when it is no longer possible to provide lifecycle services within reasonable cost, or when ABB can no more support the product technically, or the old technology is no more available. In practice this means that availability of support, spare parts, repair & field services can not be guaranteed, but usually spare parts and repair services are available as long as ABB does not run out of the spares stock or components can be obtained. Most ABB drives are supported for more than 20 years. Drives lifecycle management model ensures that end-users are always aware of support plans of their valuable assets.
Limited phase
In the ‘limited’ phase the product development has come to its end. Spare part services continue as long as components and materials are available, and in course of time the use of reconditioned parts increases. Towards the
ABB Oy Product Support PO Box 116 FIN-00381 Helsinki, Finland Tel: +358 10 22 11 Fax: +358 10 22 26800 www.abb.com/drives e-mail: sales.productsupport@fi.abb.com
© Copyright 2008 ABB. All rights reserved. Specifications subject to change without notice.
Service notes
Active
Approx. 5..10 years
Classic
Approx. 7..10 years
Limited
Min. 3 years
Obsolete
Drive lifecycle services matched to different lifecycle phases:
A
Selection & dimensioning Installation & commissioning Training & learning Support & remote services Spare parts & repairs Maintenance & field services Optimization
C
Support & remote services Spare parts & repair Maintenance & field services Training & learning Migration & retrofits Optimization
L
Support & remote services Spare parts & repair Maintenance & field services Migration & retrofits Replacement & recycling
O
Sales of spare parts is limited to available inventory Availability of repair services is contingent on components.
Most ABB drives are supported for more than 20 years.
Lifecycle phases, services and announcements
Even though drive products are no longer marketed in this phase some units may still be purchased. Complete drives and drive modules for extensions, spare parts and software upgrades are still available. First major maintenance need of drive products occurs typically after seven to ten years of continuous operation. By following ABB’s maintenance schedules lifecycle costs can usually be minimized. These recommendations, that are available for every drive product family, are based on years of experience obtained in manufacturing and maintaining drives. Drives upgrade and retrofit services are designed for improved performance and extending the lifecycle to provide end-users with the best possible return on their assets. Throughout the classic phase ABB issues an annual updates on the lifecycle plan of the drive products so that end-users are kept fully informed.
end of this phase drive models are becoming more and more obsolete. ABB issues a lifecycle statement alerting end-users of product shifting into the ‘obsolete’ phase in well advance to give end-users enough time to make final spare part purchases or to transfer to new technology before product support ceases.
Obsolete phase
