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Careers in Customer Relationship Management

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In Customer Relationship Man Introduction  Job Prospects Prospects Remuneration Institutes


Introduction www.entranzz.co Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. The CRM approach tries to analyze data about customers' history with a company in order to better impro!e business relationships with customers speci"cally focusing on retaining customers in order to dri!e sales growth. #ne important aspect of the CRM approach is the systems of CRM that compile information from a range of di$erent channels including a company’s website telephone email li!e


 Job Prospectswww.entranzz.co Candidates with M& graduation are most in demand for the position of Customer relationship manager in reputed "rms. &ut opportunities are also a!ailable for graduates who ha!e successfully completed a CRM course with ecellent interpersonal s%ills and wor% eperience. Customer relationship management professionals can "nd openings in the di$erent departments of a company such as mar%eting sales strategy and T. The specializations of the customer relations manager are needed in the "elds of ban%ing *+commerce sectors ,inance ccounting nsurance Research -egal T Management




 The a!erage pay for a Customer Relationship Management (CRM) Consultant is Rs /01200 per year.




3r.4.3. 5ol ,oundation  6MT College of Management 7a!i Mumbai  Maharashtra. nna 8ni!ersity Coimbatore+ chool of Management tudies Coimbatore  Tamil 7adu. chool of Management tudies + nna 8ni!ersity of Technology Coimbatore Tamil 7adu. ymbiosis Centre for 3istance -earning &angalore 9 &angalore  :arnata%a.

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