Cover-letter-template_email (1)

Published on April 2017 | Categories: Documents | Downloads: 27 | Comments: 0 | Views: 330
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Email cover letter template
Here’s just a quick reminder of totaljobs.com three attention grabbing golden rules to writing compelling cover letters: 1. Remind the recruiter what they’re looking for; 2. Tell them you are what they’re looking for – how you fit the job description; 3. Demonstrate how you are the best choice.

[WRITE THE JOB TITLE AND REFERENCE IN THE SUBJECT LINE e.g.] Job ref: Z1234 – Call Centre Manager Cardiff/Swansea
Dear Sir or Madam, I write in response to your job advertisement [WRITE THE JOB TITLE AND LOCATION OF THE JOB HERE] as seen on [WRITE WHERE YOU SAW THE JOB ADVERTISED HERE] ref: [WRITE THE JOB REFERENCE HERE]. Rule 1: [THEN REMIND THE RECRUITER WHAT THEY’RE LOOKING FOR – SEE EXAMPLE BELOW] I have 2 and ½ years’ experience as a Team Leader in running a Call Centre team of 65 members for a leading UK household insurer. In my time with my current employer I have: Rule 2: [THEN TELL THEM YOU ARE WHAT THEY’RE LOOKING FOR – SEE EXAMPLE BELOW]

1. 2.
3.

Decreased customer waiting times by 4% by introducing a new strategy where team members were incentivised to respond to calls faster and a colour coded display informed team members of customer waiting times; Cross-trained the team which has increased job satisfaction (reducing absenteeism and sickness) and has eased holiday or off-site training cover; After attending Annual Call Centre Technology Conference project championed implementation of WidgetsRus load balancing software as presented at the conference. Early indications are that the software has increased productivity by 2%.

Rule 3: [THEN DEMONSTRATE HOW YOU ARE THE BEST CHOICE – SEE EXAMPLE BELOW] I can assure you that my experience, industry knowledge and track record to date make me a strong candidate for this role. I look forward to hearing from you, [WRITE YOUR FIRST NAME AND FAMILY NAME HERE]. [WRITE YOUR CONTACT DETAILS - MOBILE AND EMAIL HERE]

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