Credit Manager or Credit Analyst or Business Analyst or Financia

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GEORGE ROBERT NEILL 600 E. 8th Street, # 6H, Kansas City, MO 64106, 816-616-8131, gn537ee4@westpost. net EXECUTIVE PROFILE CREDIT MANAGER/CREDIT ANALYST Maximized Letters of Credit a Improved Cash Flow a Risk Avoidance a Optimal Cust omer Relations Proactive, hands-on professional with history of increasing profitability by sig nificantly elevating letters of credit distributed and effectively managing cust omer accounts. Expertise in conducting thorough risk analysis on potential custo mers to avoid risks. Proven abilitypayments. to minimize volume of uncollectible r eceivables andcredit optimize levels of on-time Poised professional with exc ellent communication, interpersonal, and negotiation skills; adept at communicat ing credit polices to customers. Bi-lingual; English and Spanish. Proficient at developing and implementing processes, procedures, and policies that increase pr oductivity and efficiency. Background includes extensive banking, credit, databa se management, and international business experience. Computer skills include MS Office, Access, and SAP. Areas of Expertise a Team Leadership / Management a Staff Training / Education a Financial Management a Policy / Procedure Implementation a Cost Cutting Initiatives a a a a a a a a a a

Accounts Payable / Receivable Workflow / Production Analysis Strategic Partnerships Communications / Negotiations Banking & Credit Operations Cash Flow / LOC Forecasting On-time Order Delivery International / Domestic Insurance Customer Relations Proactive Problem Solving

PROFESSIONAL SUMMARY DESIGN RESOURCES Inc. Overland Park, KS $30M+ sourcing and apparel marketing firms with divisions for outdoor workwear, headwear, and college- licensed apparel Senior Manager / Manager *V Banking & Credit 2002 to 2010 Directed all aspects of Banking & Credit Operations; provided leadership and sup ervision to two credit and finance administrators. Governed credit and collectio ns for five separate entities representing over 1000 customers and $25M+ in annu al revenues. Oversaw both international and domestic insurance coverage. Forecas ted cash flow and letter of credit payments * Achieved under 0.5% account delinquency levels. * Managed letters of credit and created credit reports to quickly and accurately track payments. * Developed and instituted Company*s first-ever credit policies and procedures; which helped clearly establish terms for new customers and provide guidelines to Sales. * Established credit insurance policy that covered more than 60 accounts. * Monitored production, shipments, and importation of certain clients. Optimized customer satisfaction levels my ensuring that all orders arrived on time.

 

* Developed policy for Customs Trade Partnership Against Terrorism (C-TPAT). Operations Analyst / International Banking & Database Manager 2001 to 2002 Managed all database maintenance and design activities; programmed queries and c ustomer reports and designed updates. Coordinated and directed shipment, customs clearance, and delivery of orders for 10 customers and their network of 10+ ove rseas affiliates and offices.   * Initiated and designed key improvements to operations database. * Developed and authored internal operations polices and procedures and provided operations instructions, letters of credit, and commercial samples to agents an d factories. Subsequently decreased problems with customs* clearance of and docu mentation. * scanning procedure for electronic document filing, which facilitate d Introduced time and cost savings. * Created merchandising database that compiled several previous reports in multi ple formats, which prevented duplication and incorrect data entry of merchandisi ng information. * Established standardized schedules for providing report production status to b oth internal and external customers. * Performed freight breakdowns and completed cost analysis to illustrate logisti cs profitability. * Initiated new database functions that dramatically improved time-to-response o n customer queries. H&R BLOCK Kansas City, MO Industry-leading tax preparing and advisory firm Tax Associate 2002 to 2003 (part-time) Prepared tax returns and advised clients on methods to improve their future tax status. VOLUNTEER WORK SUMMARY BIG BROTHERS, BIG SISTERS of KANSAS CITY Kansas City, MO Famous social service organization Volunteer 2008 to Present Work / spend time with underprivileged children twice a month. VOLUNTEER INCOME TAX ASSISTANCE *V UNIVERSITY OF MISSOURI Kansas City, MO IRS-approved tax preparation service Tax Preparer / Operations Supervisor 2005 Prepared tax returns for approximately 50 lower-income tax payers. * Hand-picked to serve as supervisor for the 2005 tax season. THE GUADALUPE CENTER Kansas City, MO Non profit organization dedicated to improving quality of life for Latino commun ities in Kansas City Tutor 2001 to 2002 Taught intermediate English to Spanish-speaking groups and individuals on a week ly basis.

EDUCATION & PROFESSIONAL DEVELOPMENT Masters of Science, Accounting Accounting *V GPA: y *V Kansas City, MO

3.6 * University of Missouri, Kansas Kansas Cit

Member of the Beta Alpha Psi (Accounting Honors Society) * Director of Taxpayer Assistance

 

Bachelor of Science, Business Administration *V Major GPA: 3.87 * Georgetown Uni versity *V Washington, DC Finance & International Business major with Spanish minor; graduated in top 10% of class La Universidad Autonoma de Madrid * Georgetown Study Abroad Program Studied business management and philosophy (both in Spanish language) for five m onths.

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