December 2014

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Small Town, Big Ideas

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TM

December 2014

www.promonthly.com

PORTABLE RESTROOM OPERATOR

Feb. 23-26, 2015 | Indianapolis, Ind.

Page 22

Small ToWn,
Big ideaS
From a car wash to a bike shop,
the folks at Packerland Portables
aren’t afraid to tackle new
business opportunities Page 14

We Clean Up!
Fight lingering negative perceptions about
portable sanitation with a constant focus
on quality service Page 8

from

HAPPY HOLIDAYS

TUFF-J N
In Business Since 1959
Portable Toilets | Holding Tanks | Hand Wash Units | Accessories

TJ Shorty
Tuff-Jon

TJ Kids

Tuff-Jon III

Containment Tray

• Tank sizes 60, • Standard holes • Can customize
105, 225, 300
are 2 - 3" holes
holes to match
and 440 gallons. with plugs
your specs

90 Gallon
Free-Standing Sink

(45 gallons fresh water)

60 Gallon Rinse Tank
Interior View of Deluxe TJ-III

As my retirement from TSF approaches I would like to Thank
all my sales customers. I
have made a lot of Friends
and some I have never met
in person but a Friend just
the same…Thanks, Rosie

TJ Handy Stand

BOOTH

Waterless Gel Touch
Dispensers

100 Gallon Fresh
Water Supply Tank

TJ Junior Single
Free Standing Sink

(16 gallons fresh water)

• Lifting Bracket • Towel Dispenser
Assembly
• Hand Washer
• Sky Heater
Available For
Both Styles of
• Corner Shelf
Tuff-Jon

4100

The TSF Company Inc.

2930 S St. Phillips Rd. | Evansville, IN 47712

1-800-843-9286 | 812-985-2630 | Fax: 812-985-3671
Email: [email protected] | Website: www.tuff-jon.com

Toll Free:

BOOTH

6143

December 2014

TABLE OF CONTENTS

TM

P O R TA B L E R E S T R O O M O P E R AT O R

8

10

@PROmonthly.com
Check out exclusive online content.

12

Back at the Office: The Clock is Ticking
Don’t wait until next March to think about your 2014 taxes. The time is
now to take action and protect your hard-earned income. - Judy Kneiszel
COVER STORY

14

Small Town, Big Ideas
From a car wash to a bike shop, when
Wisconsin PRO Wade Pennau sees a strong
business opportunity, he’s not afraid to
learn something new. - Ken Wysocky
ON THE COVER: Wade Pennau has built Packerland Portables
into a successful enterprise, but the services he offers in his small
Wisconsin town extend well beyond restrooms, to equipment
rental, a car wash, bike shop and other businesses. Pennau is
shown with his two sons who work in the family business, Casey,
left, and Cody, right. In the background are two service trucks
built by Imperial Industries Inc. with Masport pumps.
(Photo by Jim Kneiszel)

20

WWETT Spotlight: Versatile Slide-In Unit on Display
The steel 980-gallon modular unit from Imperial Industries is designed
for convenient service. - Craig Mandli

26

PSAI News
Joining a trade association can help boost business - Karleen Kos

28

On Location: Four-Wheelin’ Fun
PRO Shawn Bell leverages his ATV racing relationships to land a national
event. - Betty Dageforde

32

In the Garage: Gaining Traction
Your next set of vehicle or equipment tires is only a few mouse clicks
away. But are you ready to switch from the local tire shop to a virtual
shopping experience? - Ed Wodalski

34

Product Focus: Holding Tanks and Transport Trailers
- Craig Mandli

40

Industry News

40

Product News

• PROfile: Working down on the bayou
• In the Garage: Keeping better fleet maintenance records
December 2014

Published monthly by

COLE Publishing Inc.
1720 Maple Lake Dam Rd. • PO Box 220
Three Lakes, WI 54562
© Copyright 2014 COLE Publishing Inc.
No part may be reproduced without permission of the publisher.
In U.S. or Canada call toll-free 800-257-7222
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SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to
PRO™ in the United States or Canada is free to qualified subscribers.
A qualified subscriber is any individual or company in the United States
or Canada that partakes in the portable restroom industry. Non-qualified
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and $120 per year outside of the United States. To subscribe please visit
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CIRCULATION: 2013 circulation averaged 9,781 copies per month. This
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COMING NEXT MONTH — January 2015

4

www.promonthly.com

From the Editor: We Clean Up!
Fight lingering negative perceptions about portable sanitation
with a constant focus on quality service. - Jim Kneiszel

Portable Restroom Operator

2015 WATER & WASTEWATER
EQUIPMENT, TREATMENT &
TRANSPORT SHOW
Education Day: February 23, 2015
Exhibits Open: February 24-26, 2015
Indiana Convention Center,
Indianapolis, IN
www.wwett.com

Beauty and the Beast
Luxury & Commercial Models Now Available

When a woman dresses to the hilt and goes out for
the evening, do you think she would like to use a
restroom nicer than the one at home? Of course!
But what about the men? For our new commercial

model we left out the bling. We decided to bolt
everything down twice and put in a sink, not a
vanity. Our approach to building a trailer is to have
common sense features with uncommon durability.

BOOTH

4034

If you are interested in a new luxury or commercial
trailer request a quote or give us a call. Both are free.

574-350-2152

[email protected]

Pro Pumper 250

BOOTH

Waste Holding Tank

6112

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rs
Colo

Winterize
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COMPANY

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ADVERTISERS

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Holding Tanks

in this issue

COMPANY

PAGE

A

F

Amthor International ........... 29

Five Peaks ........................... 27
FlowMark .............................. 3

1.888.459.8265
December 2014

COMPANY

PAGE
L

Liberty Financial Group, Inc. . 20

Fruitland Manufacturing ....... 19
B
J
Best Enterprises, Inc. ............ 7
The Pro’s E

dge

J & J Chemical Co. .............. 21
C
J. C. Gury Company, Inc. ...... 31

PAGE

K
Chandler Equipment, Inc. ..... 35
Classifieds .......................... 42

KeeVac Industries, Inc. ........ 37

PAGE

P

T

PolyPortables, LLC .............. 44

T.S.F. Company, Inc. .............. 2

M
Marketplace ....................... 42
McKee Technologies Inc./ Explorer Trailers
Surco Products
Tow-Let Manufacturing LLC

Mid-State Tank Co., Inc. ...... 13

R

P

Pik Rite, Inc. .......................... 9

W

Regal Mobile Soultions ........ 33
Roeda Signs & ScreenTech
Imaging .......................... 10

Ronco Plastics ..................... 13

Paper & Chemicals

Century Paper & Chemicals ..10

COMPANY

Thieman Tailgates, Inc. ........ 39
Liquid Waste Industries, Inc.. 33

Armstrong Equipment, Inc...... 26

COMPANY

Walex Products Company, Inc.
.......................................11

Socially

Accepted

S
Satellite Industries .............. 17
Satellite Suites ...................... 5

facebook.com/PROmonthly
twitter.com/PROmonthly
plus.google.com
youtube.com/PROmonthly

Comforts of Home Services, Inc. 31

6

December 2014

Kentucky Tank, Inc. ............... 6

Portable Restroom Operator

PolyJohn Enterprises, Inc. .... 43

Slide-In Warehouse ............. 39

linkedin.com/company/portable-restroom-operator-magazine

BEST ENTERPRISES, INC.
Building quality Stainless Steel Tanks since 1972

DON’T
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FOR LESS
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Best provides a full line of
Vacuum pumps and available
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From our family at BEST
we want to wish everyone
Happy Holidays

What we manufacture does not need
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ever lasting relationship with a customer.

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4255-4256-4260
Best Enterprises, Inc. Located in Cabot, Arkansas 501-988-1905
800-288-2378 www.bestenterprises.net www.youtube.com/bestentinc

FROM the EDITOR
December 2014

Contact us: PRO strives to serve the portable restroom industry with interesting and
helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at [email protected].

We Clean Up!
Fight lingering negative perCeptions aboUt portable sanitation
With a Constant FoCUs on qUality serviCe
by Jim Kneiszel

D

espite the best efforts of many in the industry, there’s plenty of
evidence that the general public still views the portable restroom as
the bathroom option of last resort. I’ve run across YouTube videos
shot at events where people give impromptu and unflattering reviews of
portable sanitation services. And I occasionally read blog posts that are
critical of portable restrooms.
A recent comment under a story about a municipality placing portable
restrooms on a downtown street corner said this:
“You can’t compare a portapotty to an actual restroom. Far more people would use them if they were actual bathrooms. Only people who really
have to go would use a portapotty,’’ the poster wrote.
Of course this blanket condemnation of all portable restrooms is unfair.
But all portable restroom operators are damned by the poor products and
services presented by the few. I’ve had this experience myself. I’ve entered
an overused and under-serviced restroom at a special event, only to exit immediately in disgust. It’s difficult to erase the memory of a bad experience
like that. I get it and I don’t hold it against the writer for the disappointing
assessment.
WE NEED TO DO MORE
As an industry, we have a big job to change these negative perceptions.
Affirmative pronouncements from a trade group like the Portable Sanitation
Association International are helpful, but that’s not enough. A constant barrage of stories in PRO about professional restroom contractors is good but
won’t do the trick either. The answer is in thousands of small efforts every
day from restroom company owners, technicians in the field and those with
a voice to promote industry advances.
We all need to recognize the legitimate complaints from users and work
to rectify cleanliness issues when we see them. Technicians must be ever
vigilant about presenting a consistently sanitary product, never letting up
on quality control in the field. We need to remember that little in life is more
objectionable than a dirty bathroom, and individuals on the vacuum truck
are on the front lines of this reputation-building campaign.
We want the public to be comfortable using portable restrooms and
never fear what they see when they swing open that spring-loaded door. The
big question is, how do we get there?
December is a good time to ponder that question. You’re finishing up
the books for 2014 and looking toward ways to improve your service quality
for 2015. The slow season gives you the opportunity to look at the industry’s
big picture and how you can play a role in creating a brighter outlook. The
blog comment above prompted me to do a little blue-sky thinking and I’ve
come up with a few suggestions:

8

December 2014

Portable Restroom Operator

When an event organizer orders the minimum number
of units and services, stop them and start a conversation
about why they need an upgrade. … Don’t be afraid
to give them an honest assessment of their plans for
portable sanitation. You are the expert, after all, and they
might not realize the negative impact under-ordering can
have on their event.
Be a vocal supporter of regulations for enhanced service.
Do not fear upgrades including flush units and hot-water availability
where appropriate. Embrace stricter rules, especially for events and agricultural clients where the need for cleanliness is particularly critical. More
service requirements means more revenue for your company as well as a
cleaner industry reputation.
Raise the expectations of service technicians and pay them accordingly.
Create a manual for best service practices, then train and regularly retrain technicians to raise and maintain service standards. When is the last
time you ran a spot-check on your drivers? Tell them you’re going to follow on a route and critique their work. Do uniform and truck inspections
on a monthly basis. Expect more of your workforce, then pay them for better performance. Don’t think about how you can hold down wages. Rather,
think about how you can raise wages and benefits to motivate and retain
top performers. All of these efforts will result in more positive experiences
for end users.
Always upsell event clients.
When an event organizer orders the minimum number of units and services, stop them and start a conversation about why they need an upgrade.
Explain that bad user experiences as a result of long lines and overused restrooms will reflect poorly on the event and cost them in attendance next year.
Show them the value of additional units in strategic locations, a restroom
trailer for staff or VIP use, and attendants to monitor usage and address issues as they arise. Don’t be afraid to give them an honest assessment of their
plans for portable sanitation. You are the expert, after all, and they might not
realize the negative impact under-ordering can have on their event.

BOOTHS

4217,
4218,
4220

Don’t just clean units. Stage them.
The dread for portable restrooms can start when users queue up into
long lines. The closer quarters and banging doors don’t make for a comfortable experience for many people. In the past few years, I’ve seen more attention to staging of portable sanitation areas, particularly where there is a
variety of equipment including urinal stations and hand-wash equipment.
Consider using screening more often to improve privacy. Make areas more
inviting with potted plants, nice signage to direct traffic and outdoor carpeting in areas that may be prone to getting muddy. Every little nice touch helps.
Make it easy for users to give you feedback.
Sometimes a bad experience can be tempered if the user has a convenient way to lodge a complaint or ask for help. Put a placard out front with
your name and a text contact for feedback. Put all of your contact information on restroom stickers, inside and out to reinforce that you want to know
about problems. Consider offering an incentive for feedback. This could be
in the form of an online survey or a complaint form that, when filled out,
makes the user eligible to win a token of appreciation. Maybe it’s a drawing for a $10 gift certificate for a local restaurant, as an example. This feedback is valuable in helping you improve service. Follow up with anyone kind
enough to share their opinions about your service.
Raise your voice for professionalism.
Join the PSAI and get involved. Contact me and let me show your clean
updated trucks, uniformed crews and best practices in the pages of PRO.
Call your local media and offer to be a source of information whenever portable sanitation issues arise. You see industry standards for professionalism
are improving all the time. Now it’s time to make sure the public and restroom users know it. ■

Wishing you
peace and
prosperity
this holiday season
and throughout
the new year.

SEASON’S GREETINGS FROM
YOUR FRIENDS AT COLE PUBLISHING
promonthly.com

December 2014

9

@ PROmonthly.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of PRO magazine.

The Write Stuff

Side Effects
of Septic
Blogging
Funny word. Serious business.
Here’s a look at how blogging
can be a true asset to your septic
pumping and restroom operation.
Taking the time to create or
update a blog can have its benefits, especially for smaller companies.
promonthly.com/featured
BOOTH

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when you do get
busy in the spring, you
are ready to get that
inventory out there
making money.

If the best thing you can say about your
service is the low price, you haven’t said
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either you or your customer is focused
on, you’ll both lose every time. Learn
how to make service more of a factor.
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December 2014

1-866-767-2737

Portable Restroom Operator

Truck TLC

emails and alerts

Time to
Rebuild Your
Vacuum Pump

Visit PROmonthly.com and
sign up for newsletters and
alerts. You’ll get exclusive content
delivered right to your inbox, and you’ll stay
in the loop on topics important to you!

Has your pump lost its pop? Are there
strange noises coming from inside the
housing? Perhaps it’s time for a rebuild
or even a new vacuum pump. Check out
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promonthly.com/featured

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BACK at the OFFICE
December 2014

Writer Judy Kneiszel has operated her own small business for 15 years and is familiar
with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at [email protected].

the clock is ticking
Don’t wait until next March to think about your 2014 taxes.
the tiMe is now to take action anD protect your harD-earneD incoMe.
by Judy kneiszel

A

nother year is almost in the books, but before you close those books,
consider if there is anything you can do before the end of the year to
improve your 2014 tax situation when it comes time to file.
Filing day 2015 is too late to do much about your 2014 taxes. The time is
now to get your house in order in preparation for the upcoming tax season.
Most things you can do to change how you stand with the Internal Revenue
Service must be done before the end of the year. Here are some possibilities
to consider.
Get in a tax-time frame of mind.
First and foremost, make sure your business records are up-to-date and
organized. Not only will this simplify the job at tax preparation time, it will
give you a picture of where you stand and help you decide if anything needs
to be done before the end of the year.
Tax codes are always changing. Have a chat with your accountant or tax
preparer about ways your business changed in 2014 and how the tax codes
have changed. If you prepare your own taxes, pay attention to financial news
or do some Internet research on changes to the tax code that took effect in
2014. The Affordable Care Act and proposed changes to corporate tax rates
are two issues that could have implications for your business.
Assess your income.
Determine if it would be to your advantage to defer some income.
When figuring out what you owe in taxes for 2014, every dollar you bring in
before Dec. 31 is considered. Any money that comes in after Dec. 31 counts
as income for 2015, even if the work was done and the invoice sent in 2014.
If you’ve had a good year and predict either a decline in your business or a
drop in taxes in 2015, let those customers who owe you know they can take
an extra couple of weeks to pay their bill.
If the opposite is true and you’d benefit from having more income in
2014 than in 2015, offer clients an incentive to pay outstanding invoices before the end of the year. If having more expenses this year would help their
tax situation, they might just thank you.

Review your purchases.
How do your 2014 purchases compare to 2013? If you need to increase
2014 deductions, purchase items for your business now that you’ll need next
year. Were you thinking of adding a trailer or a few units “someday soon?”
Maybe sooner is better than later. What about the office? Would a new computer, printer or copier improve efficiency there? How about software, toner
and other items needed to make that equipment hum? Consider purchasing
now. And don’t just think major purchases, stock up on copy paper, postage
stamps, bathroom tissue, chemicals and restroom repair parts. It all adds up.

12

December 2014

Portable Restroom Operator

How do your 2014 purchases compare to 2013?
If you need to increase 2014 deductions, purchase
items for your business now that you’ll need next year.
Were you thinking of adding a trailer or a few units
“someday soon?” Maybe sooner is better than later.
Deduct or depreciate?
For major purchases you’ll need to consider how to structure your deduction, whether an immediate write-off is best or spreading out the depreciation over years. Either way, for any 2014 tax benefit, equipment must be
purchased and in use by the year’s end. Be aware, however, that large items
don’t have to be depreciated like they once did, but the cost of items you can
deduct may have dropped dramatically from 2013.
For the past decade, Section 179 of the IRS code allowed small businesses to immediately deduct the entire cost of most computers, business
equipment and machinery. For 2012 and 2013 the entire cost up to $500,000
could be claimed as a deduction in the year of purchase. However, the maximum Section 179 deduction was scheduled to fall back to only $25,000 in
2014 unless Congress took action. As of this writing they have not been able
to agree on the deduction limit for Section 179, so you may want to check the
IRS.gov website to get the latest Section 179 update if you’re considering a
pricey purchase before the end of the year.
Find more deductions.
Other ways to boost deductions include prepayment or early payment
of equipment maintenance contracts, subscriptions or supplies you order
on a regular basis.
Check your inventory of paper and chemicals for write-offs. Goods that
have gone down in value since their purchase because they have become
damaged or obsolete can become a deduction. Check with your accountant
or tax preparer.
Consider who prepares your taxes.
Maybe you’ve been a do-it-yourselfer but think it’s time to hire someone else to prepare your taxes. Or maybe you haven’t been pleased with
your tax preparer in the past. The time to find someone is now … not in the
middle of tax season.
To find a tax preparer you can trust, get recommendations from other
business owners. Call some tax preparers to get a feel for their philosophy,
personality, availability and hourly rate. If your accountant prepares taxes

MID-STATE TANK
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Season’s Greetings from
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P.O. Box 317
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Telephone: 800-722-8384
Fax: 217-728-8384
Manufactures of dependable stainless steel and
aluminum pressure / vacuum tanks and trailers
for the septic, industrial and portable trucks.

www.midstatetank.com
Contact:Gene for a quote or check on stock tanks

BOOTHS

6311-6312-6313
for 10 beauty salons and you, you might want to look around for someone
who understands the realities of your world a little better. And try to find
someone who will be available to advise you throughout the year, not just on
the few winter days when they are working on your return.
If you handle tax preparation yourself, were you happy with the software you used to file electronically last year? If not, do some research on
software and purchase a new package or upgrade your existing one now so
you have time to learn how to use it effectively.

Visit our websites

www.ronco–plastics.net
400 Sizes Available
Wholesale Pricing Available

714-259-1385
GET
EMAIL NEWS
ALERTS
FOR

Consider other year-end strategies.
Make payments to your retirement plan or set one up before the year’s
end to reduce your income for this year. Check the contribution limits for
your type of plan. Discuss the best strategy with your financial planner or
accountant.
Boosting charitable deductions can improve your tax situation. Only
contributions made to qualified charitable organizations can be included
as tax-deductible donations, however, so when you make a contribution ask
the organization whether they are tax-exempt. If you’re not sure about an
organization, Exempt Organizations Select Check is an online search tool at
IRS.gov allowing users to search for and select an exempt organization and
check information about its federal tax status and filings.
If you are planning to claim any in-kind contributions as charitable income tax deductions, you can find the fair market value of qualified items in
IRS Publication 561. If you are making any charitable income tax deductions
for a single item with a fair market value of $5,000 or more, a separate form
must be completed.
Remember, the more you think about taxes before the end of the year,
the less stressed out you’ll be in early 2015. Consider it a Christmas gift to
yourself that will last well into the new year. ■

Holding And Fresh Water

Go to

promonthly.com/alerts
and get started today!

promonthly.com

December 2014

13

FILE
COVER STORY

Wade Pennau has built Packerland
Portables into a successful
enterprise, but the services he
offers in his small Wisconsin town
extend well beyond restrooms, to
equipment rental, a car wash, bike
shop and other businesses. He is
shown with one of his pumping
rigs built by Imperial Industries
Inc. with a Masport pump.
(Photos by Jim Kneiszel)

From a car wash to a bike shop,
when Wisconsin PRO Wade Pennau
sees a strong business opportunity,
he’s not afraid to learn something new
By Ken WysocKy

Small
Town,
Big ideaS
M

any business owners concentrate on one niche market
and focus all their attention on being the best in that
particular sector. Wade Pennau, the owner of Packerland
Portables in central Wisconsin, takes a decidedly different
approach: He enjoys finding out how many different things he can
do well.
So in addition to Wautoma-based Packerland, a successful
portable restroom business he built through three acquisitions
within the last 15 years, the 44-year-old serial entrepreneur also
owns Maverick Pumping Service, a septic pumping/pipeline
cleaning business with offices in Wautoma and nearby Waupaca;
Sir Luster Car Wash in Wautoma; the Wautoma Rental Center, an
equipment- and party-rental company; Division Street Storage, a
ministorage warehouse; and Wadez’ Bike and Adventure Shop,
also based in Wautoma. His wife, Tammy, and two sons, Cody, 24,
and Casey, 23, also work in the businesses.

14

December 2014

Portable Restroom Operator

Packerland Portables
Wautoma, Wis.
Owner: Wade Pennau
Founded: 2000
Employees: 11
Service Area: Central Wisconsin
Services: Portable sanitation, septic pumping,
drain cleaning
Affiliations: Wisconsin Onsite Water Recycling
Association
Website: www.packerlandportables.com

Wisconsin

H

Left: Technician Jake Roberts
recharges a restroom with water
and chemicals on a construction
site near Omro, Wis. On this
day, Roberts’ route included 50
restrooms and covered about 200
miles in 10 to 12 hours.
Below: Roberts is ready to
empty another tank on his route
that covers construction sites,
businesses and other locations
nearby in Wisconsin’s Fox River
Valley. His Ford service rig was
built out by Imperial Industries
with a Masport pump.

JACK-OF-ALL-TRADES
“I like to try new things,” Pennau says of his tendency to hop from one
endeavor to the next. “We’ve tried a bunch of different businesses and most
of them have worked out. I guess I get it from my mom, who’s more of a free
spirit, let’s-give-it-a-shot kind of person.
“It would be hard for me to go to a job where everything’s the same
every day,” he continues. “There’s always something different going on in
our businesses. Even within the portable restroom business.’’ One day he’s
catering to a special event, another day he’s on a construction site, yet
another day he’s working on a farm.
“Plus you don’t want to put all your eggs in one basket,” he says. “When
portables aren’t strong, something else usually is doing better. The car
wash, for example, is busy in winter and slow in summer, so that’s where
equipment rentals kick in.”
Pennau also says he’s been lucky, too; the portable restroom businesses
he bought were well run and the people he bought them from made the
ownership transitions smooth and painless.
Pennau got into portable sanitation after establishing the car wash
in 1993 and the equipment-rental businesses in 1994. In 2000, he got a
call from Jerry Goldsmith, the owner of Porta-Potty Rental in Wautoma.
Goldsmith suggested restrooms would provide a perfect complement to the
rental center. Pennau agreed and struck a deal.
“Jerry didn’t just sell the business and disappear,” Pennau says. “He
spent quite a bit of time with me, showing me all the ins and outs. He did a
great job training me and showing me all the idiosyncrasies that go with the
business. I got pretty lucky, buying a business from a guy like that.”
SEPTIC, DRAIN-CLEANING
Goldsmith also played a role in Pennau’s entrance into septic service.
Shortly after selling to Pennau, a septic pumper approached Goldsmith
and offered to sell him the business. He referred the pumper to Pennau,
who bought a vacuum truck and some drain-cleaning equipment from
the company. “A couple years later, we bought another septic pump truck,”
Pennau notes.
The acquisitions continued in 2013 when Pennau bought Potty Express,
a portable restroom division of Hyler Septic Service LLC in nearby Berlin.
“We wanted to expand into the area he was serving, so rather than
compete against him, we figured we’d buy an existing business with a good
customer base,” Pennau recalls. “Sometimes it makes sense to buy new

Before he heads off to another customer, Roberts
checks the tie-downs on two PolyPortables restrooms
that will be dropped off at a site later in the day.

promonthly.com

December 2014

15

Left, Top: Packerland Portables manager
William Pierotti and Wade Pennau talk
about the day’s workload in front of the
Wautoma Rental Center, one of several
associated companies owned by Pennau.
Left, Bottom: Part of the Packerland
Portables crew assembles to provide
service at a special event. The group
includes, left to right, John Wenzel,
Matthew Pingle, Tammy Pennau, Christine
Meyer, Mike Meyer and Wade Pennau.

Anatomy of an acquisition
Growth through acquisitions has been a sound business strategy
for Wade Pennau of Packerland Portables in Wautoma, Wis. The owner
of multiple businesses, Pennau admits he’s been lucky enough to find
solid portable sanitation companies run by good, honest operators.
But relying on luck only gets most people so far. Pennau offers
these broad issues to consider before you sign on the dotted line:
• Does the business mesh well geographically with your existing
business? Think about your goal – do you want to expand existing
territory or increase density on current service routes for greater
efficiency?
• Consider the seller’s reputation. Ask random customers if
they’re happy with the service they’ve received. If you don’t know the
owner, seek out character references. Buying a company with a good
reputation and great brand recognition is just as important as its more
tangible assets.
restrooms and equipment and expand [an existing business], but this wasn’t
one of those times. And again, we had a very good transition with the help of
the owner, Ken Hyler.”
The last portable sanitation acquisition occurred early this year when
Pennau bought 1st Choice Sanitation in Appleton, about an hour away.
Owner Mary Beduhn had approached him. “She emailed me one day … she
had a nice little well-run business and hand-picked us to carry it on for her.
It was another easy transition. She still helps us out by answering questions
whenever things pop up.”
Pennau says he doesn’t know why Goldsmith and Beduhn approached
him. When asked if it might have something to do with establishing a good
business reputation, he demurs, noting, “We try. I say what I do and do what
I say. My dad always taught me to keep your word, because it’s the one thing
you’ve always got.”
A VARIED INVENTORY
Packerland’s fleet of equipment has grown considerably. On the
restroom side of the business, the company runs three vacuum trucks built
by Imperial Industries Inc. and equipped with pumps made by Masport Inc.:
a 2010 Dodge 5500 with a 575-gallon waste/300-gallon freshwater steel tank;
a 2006 GMC 4500 with a 775-gallon waste/400-gallon freshwater aluminum
tank; a 2005 Ford F-550 with a 575-gallon waste/300-gallon freshwater tank.
(continued)

16

December 2014

Portable Restroom Operator

• Closely examine the financial books. If you’re not a numbers
guy or gal, hire a certified public accountant who can do the financial
homework for you. Be wary of companies carrying too much debt.
• If a prospective company isn’t profitable, that doesn’t mean
you shouldn’t buy it. Instead, consider if there’s a relatively easy or
practical way to turn it around; maybe it’s something as simple as
providing better customer service, reducing unnecessary expenses
or raising prices. “If that’s the case, then it may represent a good
opportunity because the business won’t cost as much [as it would if
it was profitable],” Pennau says.
• Thoroughly inspect the equipment, which should be modern
and well-maintained. Packerland employs a full-time mechanic; if your
company doesn’t and you’re no mechanical whiz, it’s a worthwhile
investment to hire a good mechanic to look over the equipment.
• Growth is great, but it can create additional headaches. Think
about the ripple effects that stem from getting bigger, such as more
employees to manage, more equipment to maintain, the potential
need for a larger equipment yard and increased business expenses
(fuel, salaries, truck maintenance, etc.).
“We had to think about whether we really wanted to get bigger
or stay where we’re at,” Pennau notes. “We held employee meetings
to discuss it and the general consensus was, ‘Let’s go for it.’ ”

o n e

s o u r c e

More Than Convenience
We measure the value of “one source” in terms of quality and return on
investment rather than convenience.
Consider Satellite’s exclusive 10 year written warranty on all standard
restrooms or the “odor control” guarantee from Safe-T-Fresh if you
want to fully appreciate how seriously we take your success.

BOOTH

4034

For more information about the benefits of using Satellite products,
including our ROI Rewards Program, contact your Area Manager or
call customer service at 800-328-3332.

800-328-3332

Odor Control…Guaranteed!

www.satelliteindustries.com
promonthly.com

December 2014

17

Spartan portable cable drain-cleaning machines; three Crust Busters made
by Schmitz Brothers LLC; and a Power Booster made by Pressure Lift Corp.
(used to increase vacuum power while cleaning deep lift stations).

Packerland also owns a 1998 Dodge 2500 with
a 200-gallon waste/100-gallon slide-in steel
tank with a Conde pump from Westmoor Ltd.
The company also owns 600 restrooms,
most of them manufactured by PolyPortables,
with some from Satellite Industries Inc.
and T.S.F. Company Inc. That includes 16
handicapped-accessible units and four ADA-compliant units from T.S.F.
In addition, Packerland offers 20 hand-wash stations from T.S.F. and
PolyPortables.
In a perfect world, Pennau says there’s definitely an advantage – in
terms of branding and carrying spare repair parts – to having a more uniform
inventory of restrooms brands, noting that one of the companies he acquired
owned seven or eight different brands of restrooms. “It would be nice to
just sell everything and buy just one type,” he says. “We’d get more brand
recognition by having just one style and one color. But that’s just not practical.”
Pennau uses Tuff-Jon units from T.S.F. primarily for contractors and
farmers. Packerland provides service to more than 50 area farmers required
to supply restrooms for employees in the fields.
Wade Pennau has started
numerous companies
since founding his portable
sanitation business in 2000.
Most recently he opened a
bike shop, partly because he
has a passion for cycling.

RESTROOM TRAILER A GOOD FIT
Packerland also owns one restroom trailer (with three urinals and one
stall for men and three stalls for women), manufactured by Ameri-Can
Engineering.
“We bought the restroom trailer about four years ago to take care of a
market that was looking for it. We use it for weddings and some festivals. It’s
been a good investment,’’ Pennau says. “I initially thought restroom trailers
were too expensive. But I figured we’ll give it a try. Sometimes you just don’t
know until you try. As it turns out, the trailer paid for itself in three years.
Now we’re looking at buying another one.”
For hauling restrooms, Packerland also owns five trailers; one is an
Explorer model built by McKee Technologies and the other four were
fabricated in-house.
For septic service, Packerland runs five vacuum trucks. Three were
built by Imperial with steel tanks and Masport pumps: a 2003 Mack Granite
with a 5,000-gallon steel tank, a 2006 Peterbilt with a 3,600-gallon tank and
a 2000 Sterling truck with a 2,300-gallon tank. The company also owns a
1999 International with a 3,200-gallon steel tank and a 1997 Mack 713 with
a 5,700-gallon tank.
The company also owns a 2005 Chevrolet box truck that carries a palletmounted water jetter made by Spartan Tool LLC (3,000 psi at 12 gpm); a
portable water jetter made by Electric Eel Mfg.; two RIDGID and three

18

December 2014

Portable Restroom Operator

HEALTHY COMPETITION
While it may sound like Pennau has effectively removed his competitors,
that’s not the case; he says competitors remain in the region he serves. But
again, good fortune prevails, as he notes that he competes against good
business owners who provide “healthy” competition.
“There’s not one company going around low-balling everyone else,” he
says. “All of them are interested in providing
good service, not just the cheapest price.
“We try. I say
It’s very difficult to provide good service
what I do and
and cheap prices at the same time.”
do what I say.
Speaking of prices, Pennau does
something
that not many restroom
My dad always
operators do: He posts his rental rates
taught me to
online. He says it’s a matter of putting
keep your word,
customer convenience over competitive
because it’s the
secrecy, which usually isn’t all that
one thing you’ve secretive anyway.
“If you don’t list your prices, someone
always got.”
will call and find out anyway,” he explains.
“And if we put prices online, the customer
WADe PennAu
doesn’t have to take time to make a phone
call. I know we put out a good product at a competitive price, so I don’t have
a problem with posting prices.”
Looking ahead, Pennau doesn’t rule out more growth. But he’s more
interested in making what he has better rather than just getting bigger. “We
need to do things like optimize our routes … take a close look at our logistics
and costs,” he says, noting the company uses operations-management
software from Clear Computing. “We’re basically aiming to keep costs down
and income up.” ■

C

M

Y

CM

MY

CY

CMY

K

MORE INFO
Ameri-Can Engineering
574/892-5151
www.ameri-can.com
Clear Computing
888/332-5327
www.clearcomputing.com
Crust Busters/Schmitz Brothers, LLC
888/878-2296
www.crustbusters.com
Electric Eel Mfg.
800/833-1212
www.electriceel.com

PolyPortables, LLC
800/241-7951
www.polyportables.com
(See ad page 44)

Pressure Lift Corporation
972/355-0550
www.pressurelift.com
RIDGID
800/769-7743
www.ridgid.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
(See ad page 17)

Imperial Industries, Inc.
800/558-2945
www.imperialind.com

Spartan Tool, LLC
800/435-3866
www.spartantool.com

Masport, Inc.
800/228-4510
www.masportpump.com

T.S.F. Company, Inc.
800/843-9286
www.tuff-jon.com

McKee Technologies - Explorer Trailers
866/457-5425
www.explorertrailers.com
(See ad page 42)

(See ad page 2)

Westmoor Ltd.
800/367-0972
www.westmoorltd.com

M

Y

Y

Y

W W E T T S P OT L I G H T

Versatile Slide-In
Unit on Display
The sTeel 980-gallon modular uniT from imperial
indusTries is designed for convenienT service
By Craig Mandli
Some portable restroom operators prefer bolt-on-and-go convenience
in a vacuum unit tried-and-true steel tank construction, and Imperial Industries was aiming for that audience when it displayed a 980-gallon modular pumping unit at the 2014 Pumper & Cleaner Environmental Expo International.
“Although there are many other materials out there being used, we
still get a lot of requests for steel tanks and components,” says Randy Tischendorf, Imperial Industries director of sales for portable restroom service
units. “We’re actually seeing a resurgence in sales of these units.”
Imperial builds the unit to fit on most truck chassis or flatbeds, including both two- and four-wheel-drive models. It requires a chassis with an
18,000-pound or greater gross vehicle weight, and 6,000-pound front and
13,000-pound rear axles. The chassis must have a minimum of 84 inches
from the cab to the rear axle to mount the modular unit.

Flexible
and Affordable
Financing
Options
BOOTH

2020

Financing for
New and Used Equipment
Trucks • Tanks • Trailers • Toilets • Cameras • Jetters
Computer Hardware & Software
7 Church Road, Hatfield, PA 19440
Phone: 800.422.1844
Fax: 888.883.9380
Visit our website: www.libertyfg.com

Call Michael DeGroat (ext 12)

Commercial Equipment Financing Call 800-422-1844
20

December 2014

Portable Restroom Operator

“This is a product made specifically for the
Randy Tischendorf,
left, Imperial Industries
do-it-yourselfer,” Tischendorf says. “These units
ship ready to install, which means a big savings for director of sales for
portable restroom
the operator. They can pick their own chassis, or
service units, discusses
use one in their existing fleet, and bolt it on themthe features of the
selves. A lot of our customers will do the upgrade company’s 980-gallon
steel modular portable
during their slow season. It’s an easy retrofit.”
service unit with a 2014
The unit has a 980-gallon steel tank (680-galshow attendee. (Photo
lon wastewater/300-gallon freshwater) with an
by Craig Mandli)
epoxy coating inside the water tank; a Masport
HXL3V vacuum pump (106 cfm of vacuum power provided by a 9 hp Honda
gas engine), with a right-angle drive; 2-inch water fills, at ground level and on
top, with a 3-inch vent; a Whale washdown pump with 50-foot garden hose; a
1-inch water sight tube; two 2-inch waste-tank sight glasses; a 2-inch freshwater bucket fill; a 3-inch waste-discharge valve; a bolt-on aluminum hose tray;
a 21-inch manway for tank-cleaning access; a tank-mounted moisture trap; an
oil-catch muffler; a 3-inch to 2-inch top fill with 30 feet of hose and a poly valve
and wand; vacuum and pressure relief valves with a liquid-fill gauge; a driver’s
side work light; 18- by 18- by 24-inch and 18- by 18- by 36-inch aluminum toolboxes; and an aluminum two-restroom rear carrier with LED lighting.
“This is the perfect unit for an operator who is upgrading from a traditional slide-in unit to a full-fledged service truck,” says Tischendorf. “It is going to
be more cost-effective than buying a new vacuum truck, and the unit itself is
going to be more compact and easier to fit into tight spaces. Sometimes the
components on a service vehicle will fail before the life of the chassis is done
too. The nice thing about these units is that if you have to get a new chassis, but
your modular unit is fine, you can take it off and mount it on a new chassis.”
Tischendorf says the response to the new unit on the floor of the Indiana
Convention Center was better than expected. “This was really our first attempt
to market our product as a self-contained bolt-on unit,” he says. “We sell slideins, and market full service units complete on a chassis, but this was different
for us, so we didn’t know what to expect. The response was great.”
According to Tischendorf, Imperial Industries tries to unveil a new
product every year at the Expo, now called the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show. That won’t change in 2015.
“Seeing all the people that were excited about this new modular unit really got our juices flowing,” he says. “We get excited about our new products,
but we try to wait for the show every year to let the cat out of the bag. It’s the
perfect audience for what we offer.” 800/558-2945; www.imperialind.com. ■

To register or for
detailed information:

wwett.com
866-933-2653

This Show is for You
Rebranded 2015 Water & Wastewater Equipment, Treatment & Transport
Show promises great value for your utility or business
The 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show is bringing the environmental
services industry’s best new tools, technology, equipment, educational courses and peer networking
opportunities together under one roof. It’s a great way for you to help improve your business or utility.
The WWETT Show will encompass all 560,000-plus square feet of exhibit space at the Indiana Convention Center
in Indianapolis Feb. 23-26, 2015.
Education Day kicks off the show, with presenters from the industry’s top manufacturers and associations
leading a wide variety of classes. Learning opportunities extend throughout the week, with educational
seminars also slated for Tuesday and Wednesday. You will gain valuable industry-specific knowledge, and
WWETT education courses also count toward continuing education credits in many states.
While the educational opportunities are valuable and popular, the show really ramps up on Tuesday when the
exhibit hall opens. Every year, products introduced at the show become important components in many
industry professionals’ toolboxes and equipment fleets. More than 8,700 people representing
3,800 companies attended the 2014 show, with 529 exhibitors nearly spilling out
of the exhibit hall.

Don’t miss this opportunity to grow your business.

Register by

Attend the 2015 WWETT Show.

January 23, 2015

to receive the low-rate of $60 per person!
$100 per person at the door. Children 12 and under admitted free.

Register online at wwett.com
or by calling 866-933-2653
22

December 2014

Portable Restroom Operator

Education Day Sessions
Monday, February 23, 2015
NAWT

NASSCO

Portable Restroom Track

National Association of Wastewater Technicians
Room 234-236

National Association of Sewer Service Companies
Room 130-132

Beverly Lewis
Room 243-245

8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.

8 a.m.
9:30 a.m.

8 a.m.
9:30 a.m.
11 a.m.

3 p.m.
4:30 p.m.

Pre-Trip Inspections
Hours of Service (HOS) Overview
Roadside Inspections
Environmental Impact Study: Effects of
Water Softener on Septic Tank Performance
A Study of Microbiological Induced Corrosion
Ask the Expert Q & A

WJTA-IMCA
Water Jet Technology Association
Industrial Municipal Cleaning Association
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.

Hydroexcavation – Tools to Stay Current
in a Changing Marketplace
Maximizing Productivity on Vacuum/
Air Mover Projects
Waterblast Safety Can Enhance Productivity,
Quality and Profits!

SSCSC
Southern Section Collection Systems Committee
Room 231-233
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.

Combination Vacuum Unit Operation Overview
Been There, Done That, Got The T-Shirt
(Small Business From a Hands-on Perspective)
So You Think You Are the Best?
CCTV Inspection In Its Highest Form
Avoid the Pitfalls – Trenchless Pipeline Repair
and Renewal
NOZZLES, NOZZLES, NOZZLES!
Ask the Experts Q & A

11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.

Overview of Manhole Rehabilitation Technologies
When, Why and How to Defeat
Infiltration Cost Effectively
New Opportunities in Small-Pipe Relining
and Reinstatement
Pipeline cleaning Best Practices
Large-Diameter Pipe and Drain Rehabilitation
Technologies
Ask the Experts Q & A

NEHA

8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.

New Technologies for Non-Potable Water Use
Rules & Regulations with New Technologies
and Working with Regulators
New Technologies for Non-Potable Water Use Part 2
OSHA Regulations and Smart Business
Sales & Marketing with New Technologies
Ask the Experts Q & A

11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.

Grow or Go! Why Most Companies Fail to Grow
Effectively and What You Can Do to Keep
Your Company From Failing
Target Marketing: How to Effectively and
Efficiently Grow Your Sales
Effective Branding and How it Can Help Your Business
Business Basics 101
Build the Business You REALLY Want
Women in Wastewater Roundtable Discussion

Gil Longwell

Room 140-142
1:30 p.m.

Protecting Private Enterprise

National Onsite Wastewater Recycling Association
Room 240-242

Susan Chin
Room 133-135

8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.

8 a.m.

Lobbying
Field Inspections Part One
Field Inspections Part Two
Septic Tank Safety – Lethal Lids
Time Dosing
Ask the Experts Q & A

9:30 a.m.
11 a.m.

Ladies and Gentleman: Create Your Personal Brand
and Strategic Network for Success in 5 Easy Steps
Effective Website Design and Engaging
Customers in the Digital Age
Tapping into the Power of Social Media and
Content Marketing

Road Rules & Safety Track
You can view the complete schedule

1:30 p.m.

floor plan, travel information and

4:30 p.m.

8 a.m.

Marketing Track

Sump and Sewage Pump Manufacturers Association
Room 243-245

3 p.m.

Kelly Newcomb, Ellen Rohr, Women’s Roundtable
Room 136-138

NOWRA

SSPMA

Sizing Guidelines for New or
Replacement Sewage Pumps
Backup Battery and Combination Pump Systems
Evaluation and Installation
Specifying Pumps: Why Do Pumps Fail?

Business Track

9:30 a.m.

National Environmental Health Association
Room 237-239

Mastering the Busy Season
A Great Customer Experience
Employee Retention and Recruitment

of events along with an exhibitor list,
everything else you’ll need to plan
your trip to Indy at

wwett.com

John Conley
Room 133-135
1:30 p.m.
3 p.m.
4:30 p.m.

A Trucker’s Guide to Washington Speak
Cargo Tank Safety and Regulatory Report
Compliance with Part 180 and Preparing for
a Tank Truck CT Shop Audit
promonthly.com
December 2014

23

Tuesday Sessions

Detailed session information available at: wwett.com

February 24, 2015
NAWT Track

Treatment Plant
Operator Track

Drain Cleaning Track

Room 234-236
8 a.m.

Room 240-242

8 a.m.
9:30 a.m.

9:30 a.m.
11 a.m.

Septage Processing Introduction:
Working with an Engineer
Analyzing Your Resources:
What Goes on Around You is Important!
Introduction to Odor Control

Onsite Installer Track

8 a.m.
9:30 a.m.
11 a.m.

An Emerging Technology for Lagoon-Based
Nutrient Removal
The New Wastewater: Collection System
Challenges Caused by Today’s Modern Trash
Wastewater Microbiology

Room 231-233

Industry Safety Track

8 a.m.

Room 243-245

9:30 a.m.
11 a.m.

Soils, Design, O&M: What Every Installer
Should Know
Best Installation Practices for
Trouble-Free Pump Controls
Introduction to Effluent Filters

Room 237-239

9:30 a.m.
11 a.m.

9:30 a.m.
11 a.m.

*MSW Track
8 a.m.

8 a.m.

Mapping Solutions for Repair and
Maintenance of Water Distribution Systems
The Shift from Reactive to Proactive
Wastewater Management Best Practices
Why Hasn’t Your Sewer System Evaluation
Survey Testing Worked?

New Trends and Technology in Equipment
for Excavation Safety
Best Practices: Use, Care and Repair of
High-Pressure Sewer Cleaning Hose
Development and Execution of a Cross-Bore
Prevention Program

Business Track
Room 130-132
8 a.m.
9:30 a.m.
11 a.m.

How to Position Your Company in the Market Today
Six Proven Tactics to Generate Leads and
Turn Them Into Revenue
Growth by Acquisition or Exiting Gracefully:
Buying or Selling a Septic or Sewer Business

Room 133-135

11 a.m.

Drain Cleaning Methods - Then and Now
The Physics of Pipe Cleaning Tools and
How I Make it Work for Me
Lateral Lining – Are You Using the Right Tool?

Industry Technology
Track
Room 136-138
8 a.m.
9:30 a.m.
11 a.m.

How to Manage Septic Systems
using Remote Monitoring
GPS Tracking: Hype Vs. Reality
Wireless Controls in the Waterjet Industry:
Sacrificing Safety for Convenience

Septic Series Track
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.

True Crime Scene Stories: How to Inspect
and Troubleshoot Suspect Onsite Systems
One Man’s Waste is Another Man’s Treasure
Dewatering Options for Roll-Off Containers

*MSW - Municipal Sewer & Water

24

*Complete contest rules and details at: wwett.com/rules
December 2014

Portable Restroom Operator

Wednesday Sessions

Detailed session information available at: wwett.com

February 25, 2015
Septic Series Track
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.

Considerations in Building Your Next Vacuum Truck
Grease Collection and Treatment:
Raising the Bar Via Resource Recovery
Analyzing Common Onsite Septic System
Malfunctions and Options for Prevention & Correction

Portable Sanitation
Track

Business Track

Room 136-138

8 a.m.
9:30 a.m.

8 a.m.
9:30 a.m.

11 a.m.

*MSW Case Study Track
Room 231-233
8 a.m.
9:30 a.m.
11 a.m.

Retrofit of the Lansdowne Sanitary P/S
Huntington Beach Successfully Navigates
Emergency Repair of Fragile Storm Drain
Collection System Rehabilitation –
Alternative Technology

Treatment Plant
Operator Track
Room 240-242
8 a.m.
9:30 a.m.
11 a.m.

*MSW Technology Track
Room 237-239
8 a.m.
9:30 a.m.

11 a.m.

Implementation of Acoustic Inspection Technology
at the City of Augusta
Highlights from the 7th Edition of Operation
and Maintenance of Wastewater Collection
Systems Manual
Technological Advancements Fulfill the
Promise of Zoom Survey Paradigm

Portable Sanitation - Special Events
Making Your Portable Restroom Business Lean
and Mean – How to Boost Productivity and
Increase Your Bottom Line
T.B.D.

Utility Regulation Basics for Grease Haulers
The Waste in Our Wastewater
Security Issues and Best Practices for Water/
Wastewater Facilities

Pipe Rehab Track
Room 243-245
8 a.m.
9:30 a.m.
11 a.m.

Integrating Temperature Sensor Technology
within Lateral Pipeline CIPP Installations
CIPP Calibration and Vacuuming
Extending Life Expectancies with CorrosionResistant Coatings and Linings

Room 133-135

11 a.m.

Team Building for Profit
Ten Commonsense Ways to Grow and
Improve Your Business
Setting Expectations – The Key to Sales
and Customer Satisfaction

Advanced Onsite
Installer Course
Room 234-236
8 a.m. - 5 p.m.
• Introduction and Site Evaluation
• System Sizing and Basic Design Principles
• Pumping to Systems
• Installations of ATUs
• Installing for Management
• Troubleshooting Systems

To register or for
detailed information:

wwett.com
866-933-2653

*MSW - Municipal Sewer & Water

Register Today and Be Entered to Win!
Register to attend the 2015 WWETT Show and you’ll automatically be entered to win this Chevy 4x4!

promonthly.com

December 2014

25

PSAI News

Karleen Kos is
executive director
of the Portable
Sanitation
Association
International. She
may be reached at
[email protected]
or 952/886-7416.

December 2014

Joining a Trade Association
Can Help Boost Business
By Karleen Kos

I

get it. You see the the headline on this story, the PSAI logo, the title alongside my picture and you think, “The staff leader of our trade association
is cheerleading for trade associations. Imagine my surprise.” Then you
resist the urge to roll your eyes.
So OK, don’t listen to me. There are hundreds of PSAI member companies worldwide and most of their owners would be glad to tell you why it
is worthwhile to be connected through the PSAI. Here is some of what you
would probably hear:
“Customers notice, and my business grows.” Unless you are the only
portable restroom company within 100 miles, you have to stand out – in a

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26

December 2014

Portable Restroom Operator

good way – from “the other guys.” Joining the PSAI comes with the right to
use the association logo on your marketing materials and website. Members
will tell you associating your company with the PSAI is a positive difference
in the eyes of customers who are trying to figure out what company to use.
Membership also puts your firm on the PRO Finder – the PSAI’s online company locater – so customers know who and where you are. The PSAI office
can also refer business to you.
“I like not going it alone.” Trade associations like the PSAI give small
businesses far more knowledge and influence than they could gain by themselves. Sharing experiences with other business owners you meet through
the organization, and the information you can glean from various association sources (newsletters, training courses, standards, website, etc.), are invaluable. They can save you time, help you avoid costly mistakes, illuminate
trends and inspire new ideas to grow your business.
“It’s where I learned to love the competition.” Sometimes people
avoid trade associations so they don’t have to deal with their competitors or
risk giving ideas away. In reality, groups like the PSAI can lead to important
collaborations and generate new opportunities. For example, companies A
and B may compete in some ways – but may also discover by partnering
they can bid on contracts neither can handle alone or refer jobs to one another when the fit is better. Again, business flourishes when new possibilities are seized.
“Better us than them.” Somebody makes the rules. Trade associations
like the PSAI play a crucial role in bringing the expertise of actual business
owners to the development of standards and best practices rather than leaving it to lawmakers with no experience in the industry. Association-led certification programs, training programs and standards development can help
your company attain excellence, and they often make a big difference in the
degree to which government intervenes in an industry.
JOIN NOW
Finally, PSAI members will tell you: “It’s fun.” Company leaders have
to meet with their suppliers and get a certain number of education hours
per year. Why not take care of both those things and have some laughs with
other people who “get” the portable sanitation business at the same time?
Join us - we hope to see you soon! ■

BOOTH

3115

ON LOCATION

While working at a motorcycle and
ATV race event, Shawn Bell makes
some adjustments on his 2005 GMC
service rig with a steel Pik Rite Inc.
tank and Conde pump.

Four-Wheelin’ Fun
PRO Shawn Bell leverages his ATV racing relationships
to land a national event By BeTTy DAgefOrDe
THE TEAM
Shawn Bell and his father, Tom, are the
owners of Bell’s Sanitation Services, a portable
sanitation and septic service company in Grove
City, Pa. Until recently Tom was a school district
assistant superintendent so most of the work is
done by Shawn – which can be difficult but Shawn
says he’s not tempted to bring in help. “I’m used
to doing stuff by myself. I just work more hours
and get it done,” he says. Shawn handled the
cross country event while Tom was on emergency
standby for all their other work. They operate on
a 5-acre lot and a couple years ago purchased a
second lot for more storage.
COMPANY HISTORY
In 2003 the Bells picked up 12 Armal Inc.
restrooms and a 350-gallon waste/150-gallon

freshwater slide-in tank with a Conde pump
(Westmoor Ltd.) and put it on their ’95 Chevy
3500. They called the company Bell’s Portable
Restrooms. About three years ago they added
septic work, prompting a name change to Bell’s
Sanitation Services.
They work a 30-mile radius from their home.
Although construction accounts for 75 percent
of their work, Shawn Bell says it’s not his favorite
thing to do. He enjoys the special events more –
soccer tournaments and bicycle, ATV and 5K
races – but avoids small fairs that can’t pay for
adequate service. Today their inventory stands
at about 90 Armal Inc. Waves, 75 PolyPortables
Integras and four T.S.F. Company Inc. hand-wash
stations. In 2008 they purchased a pre-owned
two-stall restroom trailer, although Bell says they
haven’t had much demand for it.
(continued)

28

December 2014

Portable Restroom Operator

An ATV racer himself, Shawn Bell was
excited to serve the AMSOIL Grand
Nationals event in his hometown. He
provided 25 PolyPortables and Armal
restrooms for the event.

BOOTHS

Extra!
Extra!

4331, 4332, 4333, 4337

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December 2014

29

MAKING CONNECTIONS
When he’s not working, the younger Bell is an enthusiastic ATV racer.
So when he heard the national event was coming to his area he gave them a
call. “I said, ‘I’m a portable restroom operator. I’ve raced with you guys for
years and I’d like to do the restrooms for it.’ ” That got his foot in the door
but he still had to work for it when he heard another vendor underbid him
by $1,000. “I lowered my bid – but not to where his was,” he recalls. It was
enough to win him the work – “Probably because I’ve raced with them and
had given them a ton of money over the years.”
THE MAIN EVENT
The scenic RiverStone Estate in Foxburg, Pa., was the site for round 11 of
the AMSOIL Grand National Cross Country Series late in 2013. They called it
the Car-Mate Gusher in honor of the region’s rich oil history. Four-wheeled
ATVs hit the freshly cut trails on Saturday
and the dirt bikes on Sunday. Each day
began with the youth division followed by
“It was a muddy mess.
adult amateurs. Then the top professionals
It took me three days
were on at 1 p.m., televised by NBC Sports
to clean these things.
Network and RacerTV.com. Rain and mud
added to the challenge of the 12-mile tracks
People with muddy
that ran through the woods, over hills and
hands – it was all over
across streams. About 1,400 participants
the walls, the floors –
and several thousand spectators were on
hand to enjoy the races, the food and craft
grass and mud.”
vendors, and live music.
SHAWN BeLL
BY THE NUMBERS
Bell provided 25 standard red units for the event – about half Armal,
half PolyPortables – and one PolyPortables Senator ADA-compliant unit.
They were placed in nine locations across a 20-acre field that served as the
campground and central gathering place for the start and finish lines, the
spectator viewing area, vendor row, the awards podium and Saturday night’s
band performance. Bell would have preferred grouping more units in fewer
locations for visibility and convenience.

Shawn Bell placed restrooms throughout
RiverStone Estate, the location of the local
stop of the AMSOIL Grand Nationals. Here
he’s shown wrapping up a service stop using
a 2005 GMC service rig with a steel Pik Rite
Inc. tank and Conde pump.

LET’S ROLL
After cleaning a bank
Using his 2010 Ford F-350 and a 12-unit McKee of restrooms at the
Technologies Explorer trailer, Bell delivered the race event, Bell carries
standard units on Tuesday and Wednesday before buckets of water to fill
their holding tanks.
the event and the ADA-compliant unit on Thursday.
Everything was dropped off in the middle of the field then moved into place
on Thursday. He made three trips on Monday to pick up the units.
KEEPIN’ IT CLEAN
Bell serviced the units Saturday before 7 a.m. and again late Saturday
night. He uses deodorant products from J & J Chemical Company. On
Saturday, Tom Bell brought over their service truck, a 1991 Chevrolet Kodiak
with a 2,300-gallon steel tank and a Battioni pump to transfer the waste for
later disposal at the local sewage treatment plant.
The rain and mud made it impossible to keep the units clean. “It was a
muddy mess,” Shawn Bell says. “It took me three days to clean these things.
People with muddy hands – it was all over the walls, the floors – grass and mud.”
Bell builds all his vehicles himself, mixing and matching tanks, pumps
and trucks he picks up used from friends, at auctions and through the
Pumper & Cleaner Environmental Expo International (now WWETT). For
this event, he provided service with a 2005 GMC 3500 with a steel Pik Rite

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As evening falls at the
AMSOIL Grand National
Cross Country Motorcycle/
ATV Race in Foxburg, Pa.,
Shawn Bell services an
Armal portable restroom.

Inc. 350-gallon waste/150-gallon freshwater
tank and Conde pump. He also runs a 2008
Ford F-550 from Keith Huber with a 650-gallon
waste/300-gallon freshwater tank and Conde
pump.
If he could do it over again, he might suggest
different placements for the restrooms. “It
was hit and miss. Some [restrooms] were
“It was hit and miss.
filled to the brim and if you were to walk
Some [restrooms]
300 yards they weren’t used at all,” he says.

were filled to the brim
and if you were to
walk 300 yards they
weren’t used at all.”

THE BEST LAID PLANS
Bell’s original intention was to not
only provide the restrooms but to race. In
fact, in preparation he raced – and won –
the weekend before the national event to
SHAWN BeLL
make sure his quad was ready to go. But
in the end he realized it was impossible to
do both. “There’s just not enough hours in the day,” he says. He brought his
camper, though, and settled for being a spectator along with his wife, Vesta,
and 16-month-old daughter, Zara. ■

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NAME HERE

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530 East Jamie Ave, La Habra, CA 90631
Call (800) 903-3385 or Fax (800) 556-5576 www.jcgury.com

BOOTHS

5328, 5329, 5331
MORE INFO
Armal, Inc.
866/873-7796
www.armal.biz

Pik Rite, Inc.
800/326-9763
www.pikrite.com
PolyPortables, LLC
800/241-7951
www.polyportables.com

(See ad page 21)

(See ad page 44)

Keith Huber Corporation
800/334-8237
www.keithhuber.com

T.S.F. Company, Inc.
800/843-9286
www.tuff-jon.com

(See ad page 42)

2-Station Combo

(See ad page 9)

J & J Chemical Co.
800/345-3303
www.jjchem.com

McKee Technologies Explorer Trailers
866/457-5425
www.explorertrailers.com

Standard Options
3-Station Combo

4-Station Combo

6-Station

(See ad page 2)

Westmoor Ltd.
800/367-0972
www.westmoorltd.com

4-Station Combo

8-Station w/Sinks

16-Station

8-Station

• Includes LPG Heat On
Demand Water Heaters
• Private Showers
• Changing Area with
Optional Bench
• Water Resistant Interior
• Steel Studs & Roof Rafters
• Exhaust Fans
• Roof Top Air-Conditioners/
Heaters/Heat Pumps

GS-07F-0236V

[email protected] • 630.906.8002 • www.cohsi.com
promonthly.com

December 2014

31

IN THE GARAGE
December 2014

gaining traction
Your next set of vehicle or equipment tires is onlY a few mouse clicks awaY.
But are You readY to switch from the local tire shop to a virtual shopping experience?
By ed wodalski

C

an buying tires online for your work trucks, trailers or equipment save
you a bundle? Or are you better off shopping at a local dealer?
Philip Reed, senior consumer advice editor for Edmunds.com,
says online tire shopping can save you money … if you know how to use the
system.
“What I mean is it’s a lot easier to get a total picture online because
you’re at a computer that can total everything.” And that can be less confusing than dealing with a salesperson, he says. “You might be quoted the price
of a tire without realizing you still have to get three more tires; you need to
have it balanced and stems put in.”
Reed says he saved $15 per tire the last time he shopped online – $60 for
a set of four – but might give his local dealer a chance to price match when
it comes time to re-tire.
The greatest advantage of online buying is the ability to comparison
shop – by brand, by price or by whatever criteria is most important to you,
he says. Thanks to easy-to-navigate websites, you can provide the year, make
and model of your service van or work truck and quickly be shown a wide
selection of tires that fit.
Reed says the primary disadvantage to purchasing tires
Jon Salzman, automotive
from a Web seller is delivery time, especially in an emergentechnician at Olson Tire &
cy. “In most cases, tire stores will have an inventory of their
Auto Service in Wausau, Wis.,
own, but they also have access to the local warehouse. They mounts tires for a customer, a
complimentary service when
can have the tires you selected on your car in half a day, if tires are purchased locally, but
not faster. And people like the idea of just getting it done,” an added charge when bought
online. (Photo by Ed Wodalski)
he says. There’s also the perception that online is cheaper,
which is not always the case. “You have to make sure there is
no ‘gotcha’ in shipping and handling.”
Here’s a quick overview of some things to consider when shopping online:
The pros:
• A wealth of tire knowledge, ease of comparison
• Consumer reviews can be helpful
• Online prices generally are $15 to $20 lower per tire
• Large selection of hard-to-find sizes and specialty tires
• No suggestive upselling
• Tires can be purchased 24/7
The cons:
• Purchases require advance planning and can take days to arrive
• You can’t touch and inspect tires before buying
• No face-to-face interaction
• Shipping costs can be high, particularly for overnight delivery

32

December 2014

Portable Restroom Operator

• You need to locate an installer
• Installation fees can run $20 per tire
• Warranty issues must be resolved with the seller

For online buying, you can go to a number of established sellers. TireBuyer.com, in Bellevue, Wash., for example, is the online division of American Tire Distributors in Huntersville, N.C., a distributor with more than 5
million tires and wheels in stock. The company carries a dozen brands and
promises delivery in one to three days in the Lower 48, with delivery options for Alaska and Hawaii. The company currently does not offer delivery
in Canada and does not carry tires for heavy equipment.
TireBuyer estimates savings of 5 to 20 percent over buying from a local
retailer, depending on product, with customer support available by phone,
online chat or email. The company works with a network of 2,000 installers
nationwide. A checkout option enables you to choose the closest one.
If you want to do a cost comparison to traditional tire-buying, keep
these factors in mind:
• Tire price
• Shipping cost
• Cost of installation

• Disposal fees and excise taxes
Depending on the seller, tires may be shipped directly to you or to an
installer you choose through the seller’s website. TireBuyer offers free delivery in the Lower 48. If you have them shipped to your shop, you can contact
local service centers to ask if they will mount tires you don’t purchase from
them. They may be happy to take on
the service work but not warranty the
“A company like
tires themselves.
TireRack where they
TireRack.com, based in South
compile a thousand
Bend, Ind., another popular online
reviews, and you get
site, allows you to search by vehicle,
tire size and brand. The locator feature
a general scoring, I
lists installation price, which can vary
think that’s helpful.
by $25 a tire (from $10 to $35 for a 60
It tells you what
Series) in the same geographic area.
works well and
Additional costs include valve stems,
disposal fees, run-flat service, TPMC
what doesn’t work
(tire pressure monitoring cap) service
well, particularly
and shop fee.
for light trucks and
Other online tire stores include
passenger car tires.”
mass marketers like Walmart, discounttire.com and the rent-to-own
kent olson
company rentawheel.com, as well as
tires-easy.com, which offers industrial and construction tires, including
skid-steers and graders.
Kent Olson, owner of Olson Tire & Auto Service in Wausau, Wis., a preferred installer for both TireBuyer and TireRack, says more people are looking online before making their tire purchases. But he doesn’t believe buying
tires online is necessarily less expensive.
“If you brought your own steak to the restaurant, you could buy the
steak cheaper than you could at the restaurant, but the preparation cost
would be different,” he says. “At the shop, if you buy tires from me, I don’t
charge you to mount them. I don’t generally charge freight, unless it’s not
available through my local normal channels.”
Olson admits being a preferred installer does drive traffic and offers an
opportunity to provide additional service. “You can’t align a car over the Internet,” he says. “The other reason [we install online-purchased tires] is you
don’t ignore the elephant in the room. If you know it’s going to happen, you
certainly try to incorporate it into your marketing philosophy.”
Olson believes online reviews can be helpful wherever you make your
tire purchase. “I think if there are enough reviews so you get a balanced
option, not one or two, but a company like TireRack where they compile a
thousand reviews, and you get a general scoring, I think that’s helpful,” he
says. “It tells you what works well and what doesn’t work well, particularly
for light trucks and passenger car tires.” ■

Socially Accepted
facebook.com/PROmonthly
twitter.com/PROmonthly

ys
Haolpp
y
a
d
i
H

4

wheel
drive

Not really,
just built
like one

> Great startup trailer
> No support truck needed
> Transport fully loaded set on a
HD 2" x 6" frame
> Built in Oregon
> On a 5,000 lb. torsion axle
> Heavy wall fully supported
Roto Molded tanks
> Propane water heater

> 32" wide HD self-closing
“horse trailer doors”
> 5.5 gallon 60 PSI fresh water
supply pump

> Dual 12 volt batteries
provide power

> 125 gallons of fresh water

> Roof mounted A/C unit

> Custom designs welcomed

> Two 96 gallon holding tanks

Regal Mobile Solutions, LLC
Milton-Freewater, OR

541-938-6253 ~ www.RegalMobileRestrooms.com

6 Hauler ......$2600.00 (12ft)
8 Hauler ......$3300.00 (16ft)
10 Hauler ......$3850.00 (20ft)
12 Hauler ......$4300.00 (24ft)
14 Hauler ......$4600.00 (28ft)
16 Hauler ......$5400.00 (32ft)
18 Hauler ......$6200.00 (36ft)
20 Hauler ......$6800.00 (40ft)
Custom Lengths Also Available!

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December 2014

33

Product Focus
December 2014

Holding Tanks and Transport Trailers
By craig Mandli

tRansPoRt tRaileRs

PoRtable RestRoom
tRansPoRt tRaileR
Toter Trailers from Ameri-Can Engineering are constructed with rugged steel frames coated with a Kevlar product. The durable trailers come
with a drop T-bar that allows for the transport of ADA units. Sizes range from
16 to 40 feet and will transport up to 20 restrooms per trailer. 574/892-5151;
www.ameri-can.com.

easy-loading
tRansPoRt tRaileR
Restroom delivery trailers from Liquid Waste Industries are made from
heavy-duty steel and have double torsion axles, electric brakes and flushmounted lights. Available with or
without 4-foot side rails, trailers have
built-in winch straps on all corners and a T-beam down the middle to secure one side of the skid. Hooks are evenly spaced along the sides to weave
through and over skids on trailers without sides. Trailers are 24 inches high
for easy loading and unloading. Custom upgrades include gates, leaf spring
axles, fold-down ramps, LED lights and choice of hitches. 877/445-5511;
www.lwiinc.com.

adjustable tRansPoRt tRaileR
Explorer Toilet Transporters from McKee Technologies – Explorer Trailers have
easy-to-adjust carrier slats that box in virtually any size restroom skid, so multiplesized skids can be configured securely in
the same load. Models range in size from 8
to 48 feet, accommodating up to 24 units. All include fully independent suspension axles that virtually eliminate side-to-side shock transfer. They are
available with front wind deflectors to protect units from road spray, stones
and wind loading. Complete hot-dip galvanizing is available for corrosion
protection. 866/457-5425; www.explorertrailers.com.

34

December 2014

Portable Restroom Operator

Remote-site RestRoom tRaileR
The CUSITEC 3000 S portable restroom transport trailer from Sanitarios y Quimicos de
Mexico carries two restroom units and is designed for remote areas where it’s difficult
for a service truck to travel on a daily
basis. It has a two-compartment selfcontained bottom tank, with 126 gallons
for wastewater and 65 gallons for freshwater. It can be used up to 3,000 times
before servicing, and features an easy-discharge valve and 42-gallon water
tank for the hand-wash unit. 915/239-8919; www.syqonline.com.

low-Riding
RestRoom tRaileR
The Low-Ryder single-restroom trailer
carrier from Tow-Let Manufacturing has a unibody design utilizing a
2,000-pound torsion-spring axle, steel
fenders and dual handrails with built-in
stabilizers. The removable tongue serves
as a theft deterrent. The unit comes in
either a painted or galvanized finish and with or without lights. An optional
upgrade to an aluminum tread plate and aluminum mag wheels is available.
712/623-4007; www.tow-let.com.

Holding tanks/tank accessoRies

one-way aiRflow vent
The 360 Siphon from 360 Products can
be used when a one-way airflow updraft
is needed to eliminate high-pressure
conditions in enclosed spaces, primarily
in waste holding tanks but also in restroom trailers. It provides an oxygen-rich
environment to promote aerobic waste breakdown and exhaust odors and
gasses into the open air. It works in any wind condition, stationary or mobile, and the design will not allow a downdraft to occur in the vent pipe. The
siphon has no moving parts, requires no maintenance and operates effectively at any angle. 503/559-8094; www.360productsinc.com.
(continued)

BOOTH

4234

RotaRy imPingement cleaning device
The Gamajet 9 rotary impingement cleaning device from
Gamajet, part of the Alfa Laval Group is designed to clear debris from the entire cabin and holding tank in 10 minutes while
eliminating the need for manual cleaning. The unit weighs 5
pounds and is durable and compact. Its rugged design allows
for on-site cleaning. Its rotary impingement technology allows
it to spin and rotate in a precise 360-degree pattern, leaving the
unit clean and odor-free. Its water jets and cleaning pattern
reduce cleaning time and water usage. The system includes a
Gamajet 9, seat inlet assembly, floor stand assembly, suction
pipe assembly, 3/4- to 2-inch adapter assembly, detergent injector assembly
and portable pressure washer. 877/426-2538; www.gamajet.com.

duRable Plastic
Holding tank
Durable plastic holding tanks from
PolyJohn Enterprises collect
waste from portable restrooms. The
tank design is functional and discreet,
compatible with other PolyJohn restrooms
and sinks, and can be easily configured with most plumbing. Tanks are available in 250- and 300-gallon capacities. 800/292-1305; www.polyjohn.com.

Rotationally molded
Holding tank
Rotationally molded polyethylene holding tanks from PolyPortables are often used under
on-site office trailers, but have
also been used for temporary
waste storage in other applications. The 250-gallon low-profile tank is 18 by 48 by 72 inches and weighs 100 pounds. Four clean-out
ports are typically installed on each tank – two on the top in opposing
corners and one on each end. Custom tanks with as few as two ports are
available. A uni-seal grommet and threaded PVC connector are inserted in
each port. Also available is a 300-gallon tank (18 by 48 by 90 inches) with
one 10-inch manhole, two 3-inch spin weld ports and two universal cleanouts. Tanks can be daisy-chained to increase capacity. 800/241-7951;
www.polyportables.com.

veRsatile six-PoRt
Holding tank
The versatile, high-impact 300-gallon polyethylene holding tank from
Satellite Industries can be used singly
or connected end-to-end to create a highvolume storage container. Tanks come in natural
or gray colors, weighing 130 pounds. The heavy-duty
tank has two internal pillars and thickened corners to accommodate stacking and reduce failure caused by continual handling on
abrasive materials such as asphalt and cement. The fittings are molded for
added strength and product longevity, and are recessed to guard against
breakage. 800/328-3332; www.satelliteindustries.com.

36

December 2014

Portable Restroom Operator

300-gallon Holding tank
The low-profile 300-gallon holding tank from
T.S.F. Company is 16 inches tall, designed to
easily slide beneath an RV or a field office. The
placement of two 3-inch holes is standard,
one in the corner for clean-out and easy access from the side of the trailer and another
provided for the plumbing. Varied-size holes
or spin-welds can be installed anyplace in the
tank for any application. They have been certified in the states that require certifications, require them by the truckload for
temporary waste storage due to devastation or are required to have aboveground tanks in campgrounds. 800/843-9286; www.tuff-jon.com.

Holding tanks/tank accessoRies

PoRtable RestRoom moveR
The Mini-Metro Mover from Allied Forward
Motion has a load capacity of 525 pounds. The portable, collapsible restroom mover fits on a truck,
weighs 56 pounds and has four pneumatic tires,
formed steel construction and black acrylic E-coat
finish. 920/493-2987; www.minimetromover.com.

tRansPoRt dolly
The Armal transport dolly is used to
move Wave portable restrooms from
one location to another. It is made of
lightweight aluminum, making it easy
for one operator to maneuver a portable restroom quickly and efficiently. It
is made for rigorous daily use, and speeds up the process of picking up and/
or dropping off portable restrooms. 770/491-6410; www.armal.biz.

RestRoom Hand tRuck
The Super Mongo Mover hand truck
from Deal Assoc. moves both standard
and handicap/ADA restrooms. Its aluminum and steel frame is lightweight and
strong, and is available with up to eight
wheels for use on soft ground. The operator stands on the rear axle so body weight
works to help tip the restroom, while the
long handle provides leverage, making it
easier to tip back-heavy restrooms with minimal strain. It can be carried on
the back bumper of a vacuum truck or trailer, or strapped to a restroom for
transport. 866/599-3325; www.dealassoc.com.

Like us on
Facebook

BOOTHS

2445, 2446

Industries, Inc.

se.

e Increa

Pric
Beat the

y!

a
Call Tod

Happy Holidays and Happy New Year!
Call for Pricing
2007 INTERNATIONAL 4300

$

105,995

2014 PETERBILT

$

99,950

2014 INTERNATIONAL 4300

• Cummins 240 HP engine
• NVE primary moisture trap
• Cummins 240 HP engine
• NVE primary moisture trap
• 245 HP DT466
• New Pump System
• Allison 2500 6-speed RDS automatic
• NVE 20" top man way
• Allison 2500 6-speed RDS automatic
• NVE 20" top man way
• Allison 2500 6-speed RDS automatic
• NVE primary moisture trap
• Air brakes • 25,999 GVWR
• 4" waste discharge line with valve,
• Air brakes • 25,999 GVWR
• 4" waste discharge line with valve,
• Air brakes • 25,999 GVWR
• NVE 20" top man way
• 2,000 gal. aluminum tank
adapter, and cap
• 2,000 gal. aluminum tank
adapter, and cap
• New 2,000 gal. aluminum tank
• 4" waste discharge line with valve,
• Two compartment tank, 500 fresh
• Anti-surge baffles
• Two compartment tank, 500 fresh
• Anti-surge baffles
• Two compartment tank, 500 fresh
adapter, and cap
water/1,500 waste
• Heavy duty toilet carrier with trailer hitch
water/1,500 waste
• Heavy duty toilet carrier with trailer hitch
water/1,500 waste
• Heavy duty toilet carrier with trailer hitch

KeeVac Industries is proud to announce Sturgeon Tank is now our authorized Canadian Distributor!

ON THE LOT SELECTION! (see list below)
Take Delivery Now ...

RESTROOM TRUCKS
2013 Ford F550, 1200 900/300
2014 Ford F550, 1200 900/300

2014 International, 2000 1500/500
2014 Dodge, 950 Steel

SEPTIC PUMPERS
2013 Peterbilt 2500 Alum
2011 Ford 2500 Steel
2013 International 2500 Steel
2013 Hino 2500 Alum
2014 International 2500 Steel

2013 Peterbilt 3600 Alum
2012 International 3600 Steel
2013 Freightliner 3600 Steel
Front Hoist rear open Door
2013 International 4800 Alum

MIX & MATCH ... Great Selection of Tanks and Chassis IN STOCK for Custom Builds

labels
business caRd mini toilet PaPeR Roll
Mini rolls of toilet paper from Justtoiletpaper.com
are packed in a clear plastic dispenser, providing a
solution to portable restrooms running out of tissue.
They can be printed with a custom label to be used
as a business card. A custom label can be printed on
a standard inkjet printer. The labels can be printed
10 to a sheet and can be applied to the dispensers
as needed. For larger quantities, the customer can supply camera-ready artwork. Full-color labels are printed and affixed to the dispensers and shipped.
954/404-8174; www.justtoiletpaper.com.

In d u s tr ie s

Denver, CO
Bellefonte, PA
Kansas City, MO
Quebec, PC
Ontario, ON
Calgary, AB
Moncton, NB

866.789.9440
www.keevac.com

T0814

wRaPs
insulated RestRoom coveR
Insulated portable restroom covers from Prostitch
prevent freezing, providing comfort to customers during cold conditions. Made of insulated fiber,
10-ounce PVC and a poly-cotton fabric, covers have
an R5 insulation rating. They are tear and crack resistant, and are easy to install using snaps and selftapping screws. Covers are available for all models
of portable restrooms. Options include a clear roof,
2-inch silver reflective stripes on the door, clear pockets on the front of the
door for contact information and logo, and several colors. 705/524-6009;
www.prostitch.net.

magnets
decals
PoRtable RestRoom magnets
Highly visible portable restroom magnets from Magnets by Stamp Works are a leave-behind for customers. These high-quality full-color weatherproof
magnets can be used instead of business cards and
come in custom shapes like a company’s portable
restroom. 800/758-2743; www.stampworks.net.

PoRtable RestRoom decals
Portable restroom decals from Allied
Graphics are available in custom shapes
and sizes, and can be color-matched to any portable
unit. The decals have an adhesive designed to stick to the plastic on portable
units, including textured surfaces. QR codes can be printed onto the decals.
Lack-of-service tags, service decals, men/women decals and unit numbers
are also available. 763/428-8365; www.allied-graphics.com.

promonthly.com

December 2014

37

decals

ligHting

adHesive decals
Portable restroom decals from
Dynamic Decals & Graphics
are available for smooth plastic
surfaces (Super Stick adhesive). For highly textured surfaces, Monster Stick
vinyl is an aggressive, flexible 3.2-mil material that contours to uneven surfaces and adheres without excessive amounts of adhesive. Truck decals are
a 3.2-mil 3M material with an additional 3.3-mil UV lamination that yields a
long life. Decals are made with UV inks for maximum pigment and life span.
800/472-0285; www.dynamicdecals.com.

custom signs and decals
Custom decals and magnetic and
aluminum signs are manufactured
to order by J.C. Gury Company.
The company also makes vinyl
cut decals for vehicles and equipment, portable restrooms, rental fence signage and advertising job site signs.
800/903-3385; www.jcgury.com.

custom PoRtable
RestRoom decals
Screen-printed pressure-sensitive decals
with vibrant ultraviolet inks from Roeda
Signs & ScreenTech Imaging advertise
company names to portable restroom users.
They are made of a 3.5-mil white outdoor
vinyl with a coated high-tack adhesive and
a 90-pound paper liner back-slit for easy application. Decals are designed to get attention and durable to make a lasting impression. Screen-printed mini magnets
are also available in portable restroom and vacuum truck shapes. Larger vehicle magnets are also available. 800/829-3021; www.screentech.com.

Hose
suction Hose
Tigerflex Tiger Green flexible, lightweight EPDM rubber suction hose
from Kuriyama of America has a
bright green polyethylene helix construction for
outdoor wet or dry applications. It is chemical resistant,
flexibile and durable. Abrasion-resistant green helix is designed
to slide easily over rough surfaces and around objects, making it easier to
handle. 847/755-0360; www.kuriyama.com.

38

December 2014

Portable Restroom Operator

solaR-PoweRed ligHting
A tempered glass solar array coupled with
a lithium-ion battery powers the LunarGlo
Light. It provides non-dimming light from
sundown to sunup. Four LED lights provide
14 candlepower of white light at 1 foot. The
unit is waterproof and has no moving parts to wear out or break. The lights
add security and safety to nighttime restroom use. The extended length of
the light mount allows for thicker roof designs to be a nonissue when being
installed. The roof dome also provides for added protection for the solar array. 574/294-2624; www.lunarglo.com.

motion-activated
solaR ligHt
The solar-powered motion-activated J-Light from J & J Chemical Co. easily installs in the roof of
a portable restroom through a 1
1/2-inch hole. The self-contained
solar panel acts as a day/night sensor, saving energy during the day and
charging the batteries, allowing the light to activate only when it’s dark.
The long-life rechargeable batteries are an environmentally friendly solution. The motion sensor turns the light on when activity is detected.
When the user leaves the restroom, the unit will remain lit for 35 seconds. Five high-intensity LEDs emit 30 lumens of light. 800/345-3303;
www.jjchem.com.

comPact ligHting system
The Solar Pod Light compact lighting system from Solar LED Innovations provides
65 lumens of light, illuminating portable restrooms for nighttime use. About the size of a
hockey puck, the unit protrudes less than 1/4
inch above the roofline and securely double-locks
through the roof. Automatic and manual settings control
lighting. A day in the sun provides up to 24 hours of lighting time. It exceeds
Cal/OSHA illumination requirements for nighttime agricultural operations.
484/639-4833; www.solargoose.com.

comPact solaR ligHt
The Model PR-1F solar light
from Startronics Solar Lighting is compact, at 5.25 by 5.25
by 2 inches. It is equipped
with a high-quality solar cell
featuring a protective coating and bezel. A small rechargeable battery and solid state circuit board turn the lights on at
night and off during the day. The case mounts on top of the roof with
two fasteners. A small PVC fixture cap contains the LEDs and attaches to a bushing that protrudes through the roof. 800/811-1985;
www.startronics-solar.com. ■

Quality Liftgates
Liftgates
Quality
for Every
Every Application
Application
for

BOOTHS

Sideloaders, and
and Conventional
Conventional models
models are
are all
all part
part of
of the
the THIEMAN
THIEMAN line-up.
line-up.
Sideloaders,

2345, 2346

For many
many years
years THIEMAN
THIEMAN has
has been
been customizing
customizing liftgates
liftgates to
to meet
meet specific
specific needs.
needs.
For
If
a
special
need
arises,
give
us
a
call.
From
1000
lb.
to
6600
lb.
lifting
capacities,
If a special need arises, give us a call. From 1000 lb. to 6600 lb. lifting capacities,
THIEMAN can
can provide
provide aa liftgate
liftgate for
for almost
almost every
every application.
application.
THIEMAN
Ra
aiisi
sin
ng
g P
Per
e rffo
orrm
ma
an
nc
ce
e To
To N
New
ew L
Le
ev
ve
ells
s””
““R

600 E.
E. Wayne
Wayne Street
Street •• Celina,
Celina, Ohio
Ohio 45822
45822
600
Ph: (800)
(800) 524-5210
524-5210 •• 419-586-7727
419-586-7727 •• Fax:
Fax: (419)
(419) 586-9724
586-9724
Ph:
Email: [email protected]
[email protected] •• Website:
Website: www.thiemantailgates.com
www.thiemantailgates.com
Email:

THE SLIDE IN
WAREHOUSE

Happy
Holidays
and Happy
New Year!

6

ocations
Stocking Loast’
‘Coast to C

Atlanta, GA
Bellefonte, PA
Dallas, TX
Denver, CO
Los Angeles, CA
Mauston, WI

Atlanta, GA • Bellefonte, PA • Dallas, TX
Denver, CO • Los Angeles, CA • Mauston, WI

450 Gallon
Aluminum Slide-In
300 Gallon Waste/

Gallon Aluminum
Fresh
450150
Gallon
Slide-In

300 Gallon
/ 150 Gallon Fresh
Electric
Start 5.5 Waste
HP Honda
Electric
Start
5.5 HPpump
Honda
Condé
Super
6 vacuum
w/4-way
valve
30'x2"
Tiger6Tail
inlet hose
w/ w/ 4-way
Conde
Super
vacuum
pump
stinger,
system
valvewashdown
30’ x 2” Tiger
Tailw/50'
inlet hose,
hose w/stinger,
BOOTHS
3" washdown
discharge, 12V
battery
& work
light3” discharge,
system
w/50’
hose,
12V battery & work light.

435 Gallon Rear Engine

2445
2446

‘TANK IN A TANK’

OffersDesign!
improved‘TANK IN A TANK’
New
Side Engine Style
weight
all modelsdistribution!
available
all locations.
Offers distribution!
improvedNotweight
Not allatmodels
available at all locations.

Available from 300 to 1500 Gallon Capacities, Single & Multi-Compartment
Call for Our Price & Availability!

SIT1214
SIW0314
Call Us Today
Toll-Free:
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SIW0314
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Call Us Today Toll
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www.

promonthly.com

December 2014

39

PRODUCT NEWS
BAYCO multifunction
LED flashlights
Nightstick multifunctional MT-200 Series MiniTAC Pro flashlights from BAYCO Products, Inc. are 4 to
6 inches long and weigh 1.9 to 3.2 ounces. With a housing made from aircraft-grade 6061-T6 aluminum, each
flashlight (MT-200, MT-210, MT-220, MT-230) has a
drop rating of 2 meters and waterproof rating of IPX7. All
lights feature CREE® LEDs with a deep parabolic reflector for a tight, long-throw beam. The flashlight body and
tail switches provide momentary or constant-on functionality with high, medium or low settings, as well as
strobe. 800/233-2155; www.mynightstick.com.

I N D U S T RY N E W S
Amthor International names distributor
Amthor International named Tommy Webber and Spartan Tank &
Trailer, Spartanburg, S.C., as a distributor for the Amthor product line.
Spartan Tank carries vacuum, oil, portable sanitation, water, propane and
refined fuel trucks. ■

TM

February 2013
www.prom
onthly.com

PORTABLE
RESTROOM

OPERATOR

Taking
a Bow
The crew at
Buck’s
provides service Sanitary
that sings
for Oregon
Music Festiva
l

Cooper’s Own Hot Flakes De-Icer
Cooper’s Own Hot Flakes De-Icer from PolyJohn
Enterprises is a safe, convenient and easy-to-use option
that allows operators to pump restrooms even when temperatures drop to -25 degrees F. The easy-to-use pellets
are made up of a chemical component blend of different
chlorides. Just scoop the directed amount of pellets from
the 30-pound bucket and drop directly into a freshly serviced unit. 800/292-1305; www.polyjohn.com. ■

40

December 2014

Portable Restroom Operator

Page 10

2013 EXPO

SHOW ISSU
E

Entertain
ment: Just
an ‘Ole Boy’
Page 16 |
February
Expo Eats:
25 - 28,
2013, Indiana
10 to Try
Page 38 |
Conventi
Attractio
on Center
ns: Tip a
Frosty Mug
Page 30

ary 2013 m
Janu onthly.co
.prom
www

The White

TM

Glove Test

Cleanliness
means
North Carolina’s success for
TES Group
EXPO

Page 18

PO

LE
RTAB

REST

RO

OM

OP

ER

Y
IND Page 22

ATOR

TELL YOUR STORY.

ays
Alwlling

Upse

h lets
& Fitc cing,
fen
Hanson
nia’s w about t menu
Califor ers kno in its vas
customservices
other
Page

10

It’s your magazine.

r
ing nswe
Find
the A

ices
Serv
es
Bill’s
leng
chal
nia’s
sylva to many
Penn
s at solutions
tive
The PRO
crea
seek
Page

26

At PRO, we’re looking for portable restroom companies
with an interesting story to tell. If you’d like to share
your story, send us a note at [email protected].

3 DAYS OF HANDS-ON BUSINESS BUILDING & NETWORKING

ORLANDO, FLORIDA • GAYLORD PALMS
MARCH 25-27, 2015
EARLY REGISTRATION: ONLY $395 PRIOR TO NOV 25, 2014
ADDITIONAL REGISTRANTS FROM SAME COMPANY SAVE $100
WWW.PUMPERPROFIT.COM
866-933-2653

DAY 1 & 2 - ELLEN ROHR





WHERE DID THE MONEY GO? 
HOW MUCH SHOULD I CHARGE?
REWARD THE RIGHT STUFF
BUYING, SELLING AND GETTING OUT

DAY 3 - JEFF BRUSS

• HOW TO USE AND UNDERSTAND SOCIAL
MEDIA, E-MAIL AND THE INTERNET AS A
BUSINESS TOOL

SMALL BUSINESS BREAK-OUTS






MARKETING
EMPLOYEE RETENTION AND HIRING
SALES AND PRICING STRATEGIES
BUYING OR SELLING A BUSINESS
PROFITABLE IDEAS

promonthly.com

December 2014

41

CLASSIFIED ADVERTISING

December 2014

MARKETPLACE
ADVERTISING

Businesses
28-year portable restroom & septic business
located approx. 50 minutes south of St Louis,
MO. Central location between Cape, St. Louis
and Poplar Bluff. 26,000 sq. ft. shop, 4-acre
lot. Satellite and Synergy products, commercial zone. Solid base operation and growth
potential. 573-760-5292
(T12)
FOR SALE: Turnkey Portable Restroom &
Septic Company. Location: Connecticut.
Gross annual sales: $800,000. FMV Assets: $500,000. Years established: 34 years.
Family run. Price: $950,000. Reason for
sale: Owners retiring. Comments: Growing business, large, loyal, repeat customer
base, Well-maintained equipment & products, computerized databases & up-to-date
website. Willing to train. Diversification
possibilities. Inquiries: 860-315-0417 or
[email protected] (T01)
PARADISE FOR SALE! Bee’s Honey Pots,
Inc., portable toilet company established in
1983 in the beautiful Florida Keys is for sale.
Based on Big Pine Key, Bee’s is the oldest
established and largest portable toilet company in the Keys. Sole owner and operator
for the past 30+ years wants to go fishing!
Interested? Call 305-872-2287.
(T01)
Portable restroom business for sale, Southeastern Pennsylvania. 40+ years in business with solid customer base. 500+ units.
Serious inquiries only. 708-218-7653 (T12)
Portable toilet business for sale in Northern
New Mexico. Business located in the beautiful Sangre de Cristo Mountains, surrounded
by Taos Ski Valley Ski Resort, Red River Ski
Resort and Angel Fire Ski Resort. Owner operated for 23 years, business includes 400+
regular portable toilets, handicap accessible
units, portable sinks, 4 service trucks, 2
delivery trucks, and 4 delivery trailers. Business has extensive monthly rental customer
list, special events all summer, and government contract to provides toilets for fire
camps. If interested, contact Linda Calhoun
at [email protected] or 575-754-2953.
(P12)
Porta Potty with existing route looking for an
owner operator. Established weekly route,
existing loyal customer base. We currently
have 90% of our inventory rented out. 200+
toilet units, hand-wash stations, holding
tanks and one service truck with a Satellite
Industries MD 1600. For more information
please email [email protected] or
text 650-271-3201.
(P12)

42

December 2014

Booth

TOWABLE TOILET CO.

3104

Ask About This
Month’s Special
Booth

3104

The Tow-Let

The Tow-Let is second to none in portable
toilet trailers. Rugged, durable and affordable.
Galvanized or painted. Standard with flushing
toilet and interior/exterior LED lighting.
Other Tow-Let models available
Units can be customized to meet your specifications

712/623-4007 n www.tow-let.com

COMPuTeR sOFTWARe
Booth

Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(T12)

3104

PORTABLe ResTROOM
TRAiLeRs
FOR SALE: 2010 COSHI 2-Station Restroom
Trailer: Updated, modern interior. 2012 Denali 10-Station Restroom Trailer: Excellent
condition, stereo. Call Brandon for pictures/
pricing: 615-498-4184
(T01)

Booth

5357

PORTABLe ResTROOM
TRuCks
2006 Ford F-550: Satellite Built 650/250.
$18,000. Call Dan at 478-743-0021 for
pictures.
(T12)
2003 international: 2,000-gallon aluminum Progress vac tank, 1,500 waste/500
water. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
2002 international: 1,500-gallon Glendale
Manufacturing vac tank, 1,100 waste/400
water. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
2009 Ford F550: 4x4, diesel, auto, new
aluminum tank 400 waste/200 water, new
Conde vac pump. www.pumpertrucksales.
com. Call JR. @ 720-253-8014, CO. (PBM)

CALL 1-800-994-7990
to advertise in PRO Marketplace

POsiTiOns AvAiLABLe

sLide-in uniTs

Nevada Johns LLC of Northern Nevada is
looking for an operations manager. Minimum 5 years industry experience required.
Competitive pay & benefits available.
Call 775-750-7608 for more information.
(T12)

2013 Tank Tec Aluminum 450 (300 waste/
150 fresh). Less than 20 hours. 9.0 Honda
electric start ($650 upgrade). Conde 115cfm.
Excellent shape. Stored out of sun. $8,100.
325-280-0055
(T12)

Portable Restroom Operator

874

8749 PolyJohn PUMPER 9X10.875 Steve_FINAL-TOPRINT.indd 1

4/7/14 5:13 PM

CUSTOMER

APPRECIATION

SALES

SPECTACULAR!
Cold Weather & Cool Savings

As our way of expressing appreciation for your business during the past year,
we’re pleased to provide you with the following promotions for a limited time.

Replacement Parts

Time for repair? Now that more units are trickling back onto your yard, take this opportunity
to get them refurbished over the Winter. Enjoy a 15% discount on all replacement parts.

Blue Works Winter Blend Deodorizer

Slash your deodorizer costs. Colder temperatures lead to less odor stress inside a portable
restroom so why not consider switching your deodorizer to something that is specifically
formulated for your late Fall and Winter time season. Save 40% per service!

End of Year Inventory Close Out

Get ‘em while you can. Contact your Division Manager for special pricing on all in-stock
restrooms and hand wash stations direct from our factory or from one of our many domestic
distribution centers.

Unassembled Restroom Promotion

Be prepared for next season. Take delivery now and build over the Winter. Contact your
Division Manager for special pricing and financing opportunities on unassembled restrooms
shipped direct from our factory.
(800) 241-7951 | www.polyportables.com

Portable Restrooms

|

H a n d Wa s h S t a t i o n s | D e o d o r i z e rs | C l e a n e rs
BOOTH

2306

PolyPortables, LLC.
(800) 241-7951 or (706) 864-3776
www.polyportables.com

| Tr u c k s

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