Exec or Admin Assistant

Published on July 2016 | Categories: Documents | Downloads: 26 | Comments: 0 | Views: 212
of 4
Download PDF   Embed   Report

Exec or Admin Assistant with 20 years experience looking for a Administrative Support position.

Comments

Content

SUSAN W. DAVIES 809 NW 7th Street ~ Oklahoma City, OK 73106 405-272-3053 Home [email protected] 405-627-2782 Mobile EXECUTIVE ASSISTANT Dedicated, loyal professional with expertise managing, planning, and directing a dministrative functions for executive-level staff evidenced by my position with Walters Power International and serving the office of the Governor of Oklahoma. Results-driven with strong business acumen and a record of accurately managing information/correspondence, completing research, communicating, and reporting. Excellent analytical, critical-thinking, and problem solving aptitude to manage large-scale projects to completion, contributing to the bottom-line. Patient, di screet administrator with solid relationship management, multi-tasking, and orga nizational skills. Adept with Microsoft Office Suite and QuickBooks. Expert cr oss-level communicator and negotiator with superb interpersonal skills; ability to interact with individuals at all levels and across cultures. CAREER ACCOMPLISHMENTS Walters Power International 2005-2010 a Delivered abest in classa customer service by providing respectful customer in teractions and cultivating customer relationships through providing a apersonal toucha to customer interactions, resulting in improved and timely collection of tenants rent. a Monitored and lowered costs, including review of cellular telephone plan, resu lting in a $1,500 monthly savings by implementing plan changes and eliminating u nnecessary services. a Analyzed Accounts Receivable and Accounts Payable, identified efficient method s to collect/spend funds, saved $6,000 after two months in position by bringing a habitually late tenant current. a Directed activities and details for Knights of Columbus dinner that raised $15 0,000; tracked all contributions and correspondence, prepared seating charts/nam e tags; organized a silent auction for the dinner, raising $7,500. a Supervised all details of a discovered break-in, including notifying police, m eeting with insurance investigator, coordinating insurance company activities (c ompleted required paperwork for claim settlement), resulting in all claims accep ted/paid in full. Governoras Office 1990-1995 a National Governoras Conference: Co-Chaired and contributed to the successful bid to host the President and Vice-President of the United States, 50 governors, and 1200 corporate participants throughout aThe Most Hospitable NGA Evera. a Guest Speaker: Selected to appear in two National Governorsa Association semi nars in Washington D.C. to share information on effective implementation of digi tization and data entry projects. a Campaign Chairwoman: Led State Question 1017 re: Education, aNo Repeal Campai gna. a Co-Chair: aOklahoma Besta Pro-Lottery Campaign and aProject Welcome Homea eve nt honoring Desert Storm veterans, including a two-hour television special. WALTERS POWER INTERNATIONAL, Oklahoma City, Oklahoma 2005-Present Executive Assistant a Transitioned to leasing division of Commercial properties to assess and improv

e division, including gaining knowledge of all leasing division entities. SUSAN W. DAVIES Page Two PROFESSIONAL EXPERIENCE (Continued) WALTERS POWER INTERNATIONAL (Continued) Executive Assistant a Reviewed/coded invoices for payment or further review, and evaluated/processed all office/company supply requests. a Managed all travel requests; booked employee travel. a Liaised between departments, building cooperation and a sense of ateama. a Supervised all mail handling, including dividing mail for posting to different entities within the company and posting/depositing incoming checks to proper ac counts (eight accounts). a Downloaded online bank statements, for multiple credit cards, into Microsoft E xcel and posted to appropriate company; entered information into QuickBooks for payment scheduling. a Examined/revamped antiquated filing system for Accounting Department that impr oved the efficiency of invoice retrieval; handled all filing of invoices. a Controlled/organized processing of vendor account requests, and provided follo w-up with vendors to assure completion of account setup. a Scanned OPI III invoices for Tulsa property, enabling mailing/approval from ac tual invoices. a Administered event ticket purchases and maintained an attendance spreadsheet f or tax purposes. a Assisted tax accountant with account audit. a Commanded farm activities/upkeep, including recording land activities in Micro soft Excel spreadsheet and maintaining land, ensuring guests had continuous avai lability of property. a Coordinated aClassen Beautifula fundraising drive, including mailing of solici tation letters, posting of incoming contributions, and distribution of thank you letters. a Organized/managed details for the Krumme Center; created leases, ensured lease signing, and directed the delegation of maintenance and resolution of daily iss ues. a Mentored new assistant for CEO, providing training on company policies and pro cedures. a Received superior performance evaluation ratings. JANA FERRELL & ASSOCIATES, Oklahoma City, Oklahoma 2004-2005 Office Facilitator a Reduced a 2-3 day data entry process to a one-hour Excel spreadsheet import vi a template creation. a Initiated scanning and database processes to streamline paperless document sto rage and retrieval. a Enhanced company image and improved morale by minimizing errors, and ensuring speedy contract fulfillment through numerous process/automation improvements. a Decreased return mailings 50% by initiating a tracking and quality control pro cess. HEARTLAND HEALTH PLAN OF OKLAHOMA, Oklahoma City, Oklahoma 2003-2004 Compliance Manager a Managed Fraud/Abuse reporting through hotline monitoring, investigation, and r eporting, as well as presentations and documentation of monthly case reviews. a Directed policy/procedure changes through review and decision phases by organi zing meetings in accordance with Oklahoma Statutes, generating and distributing

advance agendas, and recording meeting minutes. a Advised and counseled staff as Compliance Officer, in the event of misconduct or impropriety. SUSAN W. DAVIES Page Three PROFESSIONAL EXPERIENCE (Continued) OKLAHOMA CORPORATION COMISSION, Oklahoma City, Oklahoma 2001-2003 Docket Clerk a Volunteered to educate customers and employees in use of public database, decr easing direct phone requests by 50%; selected to present database capabilities t o statewide representatives. a Advised customers and attorneys regarding agency Rules of Practice and Oklahom a Statutes. STATEWIDE CAMPAIGN SQ 695, Oklahoma City, Oklahoma 2001 Director of Campaign Scheduling a Scheduled campaign activities for 10 public speakers at events (100+) statewid e. a Managed statewide campaign logistics by securing and scheduling speakers, prom otional materials, transportation, and lodging. a Organized campaign debate appearances, including selection of appropriate spea kers per topic, and negotiation of debate format/rules. a Collaborated with Campaign Chairman on numerous projects, including volunteer recruiting and commercial casting. SOUTHPOINTE CHEVROLET, Tulsa, Oklahoma 1999-2000 Sales Associate / Finance and Insurance Assistant a Awarded, Top Regional GM Sales Associate for 2000 by attaining a customer serv ice index of 3.95/4.00. a Developed training for sales associates, and a gross profit analysis system. ADAMS MARK HOTEL, Tulsa, Oklahoma 1998-1999 Convention Services Manager a Received highest service rating aSuperiora as Convention Service Manager, for entire company. VILLAGE INN MOTEL & RESTAURANT, Hugo, Oklahoma 1996-1998 Manager a Directed a staff of 20 in operations, training, and resolving special event/co nvention issues. GOVERNORaS OFFICE, Oklahoma City, Oklahoma 1990-1995 Scheduler / Director of Special Projects a Managed a staff of three in developing briefings, talking points, and presenta tion visuals. a Coordinated logistical activities, including press appearances, security, and transportation. a Maximized advertising efforts, and increased tourism revenue through collabora tion with local/ statewide government officials.

EDUCATION MARY BALDWIN COLLEGE, Staunton, VA Bachelor of Arts in Sociology

Sponsor Documents

Or use your account on DocShare.tips

Hide

Forgot your password?

Or register your new account on DocShare.tips

Hide

Lost your password? Please enter your email address. You will receive a link to create a new password.

Back to log-in

Close