more attention is paid to listening as a skill required & developed through training. But PEOPLE DON’T LISTEN! The courtesy extended to others when we listen attention is returned in same way. Listeners who do not get the message have only themselves to blame.
Helpful for Management Spirit of Team work Innovation of Ideas Employees Learning Job Satisfaction on Part of Employees
Faking
Attention Over Listening Lack of Attention Role of Perception and Prejudices Tendency of Uninteresting Difficult Listening
Intensive
Listening
information solve problem or
(when we listen to obtain
doing argument)
Casual
Listening Listening
(when we listen for recreation or pleasure)
Empathy
(when we want to share other’s feelings or emotions)
Understand
the body language of
Speaker
Give
the Proper Feedback
Maintain
a balance between communication
Instructor stress several major points & evidence. gesture & vocal inflections to indicate degree of importance. should be able to separate fact from fiction ,comedy from seriousness & truth from untruth
speaker’s
Listener
Greater use of your analytical ability. Understanding of a problem Listen not only with speaker , try to think ahead of him & develop a sense of speaker’s logic. Become a good summarizer. Don’t be hesitant about new ideas ,creative ideas generated in open discussion.
Sympathy empathy
Listening must make up at least half of the oral communication process. It’s a major learning tool and is a vital skill in human relation. Listening requires entering actively into the speakers situation. Good listening enables ones involved in interview etc. to create new ideas and therefore be productive.