hp

 

HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide

 

© Copyright 2014 Hewlett-Packard Development Company, L.P.  AMD and AMD Radeon are trademarks of   Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under  license. Intel, Pentium, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. Product notice This guide describes features that are common to most models. Some features may not be available on your computer. This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software s oftware and take full advantage of Windows 7 functionality. See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for windows7/get-know-windows-7  for details. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2014 Document Part Number: 756406-001

 

Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider parts," can damage the computer or void your warranty.

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Import Importan antt Notice Notice abou aboutt Cus Custom tomer er SelfSelf-Rep Repair air Parts Parts

 

Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface tempera temperature ture limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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Safety warning notice

 

Table of contents 1 Product descrip description tion ...................................... ............................................................................... ........................................................................................... ......................................................... ....... 1

2 External External component component identifica identification tion ................................................................................................................ .................................................................... ............................................ 5 Display .................................................................................................................................................. 5 Buttons, speakers, and fingerprint reader ............................................................................................ 6 Keys ..................................................................................................................................................... 7 Lights .................................................................................................................................................... 8 TouchPad ............................................................................................................................................. 9 Left side .............................................................................................................................................. 10 Right side ........................................................................................................................................... 11 Bottom ................................................................................................................................................ 12 Labels ................................................................................................................................................. 14

........................................................ ........................................................... ................................................................... ......................................... .... 15 3 Illustrated parts catalog ........................... Computer major components ............................................................................................................. 15 Display assembly subcomponents ..................................................................................................... 22 Mass storage devices ......................................................................................................................... 24 Miscellaneous parts ............................................................................................................................ 25 Sequential Sequen tial part number listing ............................................................................................................ ................................................................................. ........................... 25

4 Removal and replacement replacement procedures procedures preliminary preliminary requirements requirements ........................................................... ............................................ ............... 33 Tools required .................................................................................................................................... 33 Service considerations ....................................................................................................................... 33 Plastic parts ....................................................................................................................... 33 Cables and connectors ...................................................................................................... 34 Drive handling .................................................................................................................... 34 Grounding guidelines ......................................................................................................................... 35 Electrostatic discharge discharge damage ......................................................................................... 35 Packaging and transporting guidelines ............................................................. 36 Workstation guidelines ...................................................................................... 36 Equipment guidelines ........................................................................................ 37

5 Removal and and replacement replacement procedures procedures for Customer Customer Self-Repair Self-Repair parts parts ............................... ................ ................................. .................. 38 Component Compone nt replacement procedures procedures ................................................................................ ......................................... ........................................................ ................. 38 Battery ............................................................................................................................... 39 Service cover ..................................................................................................................... 40

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Hard drive .......................................................................................................................... 41 Memory modules ............................................................................................................... 43 WLAN module .................................................................................................................... 44 Optical drive ....................................................................................................................... 46

replacement procedures procedures for for Authorized Service Service Provider parts parts ...................................... ................... ................... 49 6 Removal and replacement Component replacement replacement procedures procedures .......................................................................... .................................... ............................................................. ....................... 49 Display panel ..................................................................................................................... 50 RTC battery ....................................................................................................................... 54 Base enclosure .................................................................................................................. 55 Front speakers ................................................................................................................... 59 Optical drive connector board ............................................................................................ 60 Subwoofer .......................................................................................................................... 61 Display hinges and top cover ............................................................................................. 63 Display panel cable ............................................................................................................ 65 Webcamera/microphon Webcamera /microphone e module ........................................ ............................................................................. ............................................... .......... 66 WLAN antenna cables ....................................................................................................... 67 USB board ......................................................................................................................... 69 Fingerprint reader board .................................................................................................... 71 Leap Motion module .......................................................................................................... 72 Power connector cable ...................................................................................................... 73 Fan ..................................................................................................................................... 74 System board ..................................................................................................................... 76 Heat sink ............................................................................................................................ 78 Processor ........................................................................................................................... 79 Keyboard ........................................................................................................................... 81 Rear speakers ................................................................................................................... 84 Power button board ........................................................................................................... 86 TouchPad module module .............................................................................................................. ................................................................................. ............................. 87

Computer Setup (BIOS) (BIOS) and HP PC Hardware Diagnostics Diagnostics (UEFI) (UEFI) ......................... ............. ............ 89 7 Windows 7 - Using Computer Starting Setup Utility (BIOS) ............................................................................................................... 89 Updating the BIOS ............................................................................................................................. 89 Determining the BIOS version ........................................................................................... 89 Downloading a BIOS update ............................................................................................. 90 Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 90 Downloading Downloadin g HP PC Hardware Diagnos Diagnostics tics (UEFI) to a USB device ................. ........ .................. .............. ..... 91

Specifications tions ..................................................................... ................................................................................................................................................ ........................................................................... 92 8 Specifica Computer specifications ..................................................................................................................... 92

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43.9-cm (17.3-in), HD+ display display specifications .................................................................................... ......................................................... ........................... 92 Hard drive specifications .................................................................................................................... 93

9 Windows 7 - Backing Backing up, restoring, restoring, and recoverin recovering g ........................................................... ............................... .................................................. ...................... 94 Creating backups ............................................................................................................................... 94 Creating recovery media to recover the original original system ......................... .................................................... ........................... 94 What you need to know know ..................................................................................... ............................................... ...................................... 94 Creating the recovery media ............................................................ 95 Creating system restore points .......................................................................................... 95 What you need to know know ..................................................................................... ............................................... ...................................... 95 Creating a system restore point ........................................................................ 95 Backing up system and personal personal information .................................................................... ...................................................... .............. 95 Tips for a successful backup ............................................................................. 96 What you need to know know ..................................................................................... ............................................... ...................................... 96 Creating a backup using using Windows Backup a and nd Restore .......................... ............... ................... ........ 96 Restore and recovery ......................................................................................................................... 97 Restoring to a previous system restore point .................................................................... 97 Restoring specific files ....................................................................................................... 97 Restoring specific files using Windows Backup and and Restore ............................ 97 Recovering the original original system using HP Recovery Manager ........................................... 97 What you need to know know ..................................................................................... ............................................... ...................................... 97 Recovering using HP Recovery partition (select models only) ......................... 98 Recovering using the recovery media ............................................................... 98 Changing the computer computer boot order ................................................... ............................................. ...... 99

10 Power cord set requireme requirements nts .............................. ................................................................ ............................................................................. .................................................. ....... 100 Requirements Requirem ents for all countries ................................................................................ ............................................... ........................................................... .......................... 1 100 00 Requirements for specific countries and regions ............................................................................. 100

11 Recyclin Recycling g ......................................................... ......................................................................................................................... .......................................................................................... .......................... 102

Index ................................................................................................................................................................. 103

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1

Product description Category

Description

Product Name

HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC

Processors

 

●

●

●

●

●

●

●

Intel® Quad Core™ i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 47 W) Intel Quad Core i7-4800MQ 2.70-GHz (SC turbo up to 3.70-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W) Intel Quad Core i7-4702MQ 2.20-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 37 W) Intel Quad Core i7-4700MQ 2.40-GHz (SC turbo up to 3.40-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W) Intel Dual Core i5-4330M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W) Intel Dual Core i5-4200M 2.50-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W) Intel Dual Core i3-4000M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W)

Chipset

Intel HM87 Express Chipset

Graphics

Internal graphics: ●

 

Intel HD Graphics 4600 internal graphics

Switchable discrete graphics: ●

●

●

Nvidia N14P-GV2 (GeForce 740M) switchable discrete graphics with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs) Nvidia N14P-GT (GeForce 750M) switchable discrete graphics with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs) Nvidia N14P-GT (GeForce 750M) switchable discrete graphics with 4GB of dedicated video memory (256Mx16 DDR3 1GHz x 8 pcs)

Panel

17.3" high-definition (HD) light-emitting diode (WLED) BrightView ( 1600x900) display, (wedge 6.0mm) SVA, Color Gamut 60%, supports LVDS, 200 nits

 

17.3" high-definition (FHD) light-emitting diode (WLED) AntiGlare (1920x1080) (wedge 6.0mm) WVA, Color Gamut 72%, supports LVDS, 300 nits

 

Touchscreen, multitouch enabled, 160 nits (select models only)

 

All display assemblies include 2 wireless local area network (WLAN) antenna cables.

 

Supports 16:9 wide aspect ratio

Memory

Two customer-accessible/upgradable memory module slots DDR3L-1600MHz Dual Channel Support

1

 

Category

Description

 

Supports up to 16-GB of system RAM in the following configurations:

Hard drives

●

4096-MB total system memory (2048×2)

●

4096-MB total system memory (4096×1)

●

6144-MB total system memory (2048×1 + 4096×1)

●

8192-MB total system memory (4096×2)

●

8192-MB total system memory (8192×1)

●

12288-MB total system memory (8192×1 + 4096×1)

●

16384-MB total system memory (8192×2)

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Supports the following hard drives:

 

Solid-state drive

Optical drives

●

1.5-TB 5400-rpm, 9.5-mm

●

1-TB 5400-rpm, 9.5-mm

●

750-GB 5400-rpm 9.5-mm

●

500-GB 5400-rpm 9.5-mm and 7.0-mm

Dual hard-drive configurations: ●

2TB: (1-TB 5400-rpm x 2)

●

1500GB: (750-GB 5400-rpm x 2)

Only configured with system memory up to 8 GB: ●

32-GB mSATA (select models only)

●

24-GB mSATA (select models only)

Fixed Serial ATA 9.5-mm tray load Supports the following optical drives:

External optical drives

●

DVD+/-RW Double-Layer SuperMulti

●

Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer 

●

Blu-ray Disc writer with SuperMulti DVD±R/RW Double-Layer 

●

Support Zero-Power ODD

External USB Serial ATA 12.7-mm tray load Supports the following external optical drives: ●

2

Chapte apterr 1 Pro Product desc scri ript ptio ion n

DVD+/-RW Double-Layer SuperMulti

 

Category

Description

Audio and video

Quad integrated stereo speakers and subwoofer  HD Beats audio HP TrueVision high-definition webcam (fixed, no tilt + activity LED, 1PC, USB 2.0 M-JPEG, 1280×720 by 30 frames per second) Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise suppression

Ethernet

Integrated 10/100/1000 GB network interface card ( NIC)

Wireless

Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Supports Intel Wireless Display (WiDi)  Antenna support for 802.11a/b/g/n 802.11a/b/g/n with MIMO support 2×2 Supports the following WLAN formats:

External memory card

●

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 Combo Adapter 

●

Realtek RTL8188EE 802.11 b/g/n 1x1 Wi-Fi Adapter 

●

Qualcomm Atheros AR9485 802.11 b/g/n 1x1 Wi-Fi Adapter 

●

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter 

Push-push insertion/removal Supports memory cards such as Secure Digital (SD).

Internal card

Ports

 

 

●

One half-size mini-card slot for WLAN

●

One full-size mini-card slot for Intel mSATA Cache

●

HDMI version 1.4 supporting 1920 ×1200 @ 60Hz

●

Combination audio-out/audio-in (stereo) port, supports jack detection

●

USB 3.0 (4 ports)

●

RJ-45 (Ethernet, includes link and activity lights)

●

Keyboard/pointing devices

 AC Smart Pin power adapter plug

Full-size keyboard with numeric keypad ●

Duracoat island-style keyboard, no spill-resistance (in black finish)

●

Backlit island-style keyboard in black finish

ClickPad with Imaging sensor  Taps enabled as default Multitouch gestures enabled Support Windows Modern Trackpad Gestures

3

 

Category

Description

Powerr requ Powe require iremen ments ts

Suppor Supports ts the follow following ing HP AC adapte adapters: rs: ●

65W (4.5mm connector) (select models only)

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65W EM (4.5mm connector) (select models only)

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90W (4.5mm connector) (select models only)

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90W EM (4.5mm connector) (select models only)

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120W (4.5mm connector) (select models only)

1-M length power cord  

Supports the following batteries: ●

Operating s sy ystem

Serviceability

Preinstalled: ●

Windows 8 (64-bit)

●

Windows 8.1 (64-bit)

End-user replaceable parts ●

Memory

●

Optical drive

●

●

●

●

4

6-Cell battery - 62Whr (2.8Ah), supports fast charge: up to 90% charged in 90 minutes

Chapte apterr 1 Pro Product desc scri ript ptio ion n

Hard drive Battery  AC adapter  Mini card components

 

2

External component identification

Display

Component

Description

(1)

Turns off the display and initiates Sleep if the display is closed while the power is on.

Internal display switch

NOTE: The internal display switch is not visible from the outside of the computer. (2)

Internal microphones (2)

Record sound.

(3)

Webcam light

On: The webcam is in use.

(4)

HD Webcam

Records video and takes still photographs.

(5)

WLAN antennas (2)*

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

Display

5

 

Buttons, speakers, and fingerprint reader 

Component (1)

Description Power button

 

●

●

●

When the computer is off, press the button to turn on the tablet. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep.

CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. (2)

 

Speakers (2)

Produce sound.

(3)

 

Le Leap ap Mo Moti tion on™ ™ (sel (selec ectt mo mode dels ls on only ly))

Le Leap ap Mo Moti tion on al allo lows ws yo you u to co cont ntro roll cu cust stom om ap apps ps wi with th yo your  ur  hands and fingers in the air. When you first turn Leap Motion on, follow the setup instructions to experience the interactive tutorial and create an account for Airspace™, the Leap Motion app store. Airspace is where you will launch your Leap Motion apps, and discover new apps designed specifically for 3D interaction using the speed and accuracy of Leap Motion technology.

(4)

6

 

Fingerprint reader

Chap Chapte terr 2 Ex Exte tern rnal al comp compon onen entt iden identi tifi fica cati tion on

Allows a fingerprint logon to Windows, instead of a password logon.

 

Keys

Component

Description

(1)

 

esc k ey esc ke

Reveals system information when pressed in combination with the fn key. fn key.

(2)

 

fn k ey fn ke

Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc esc key.  key.

(3)

Windows key

Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen.

(4)

 

Action keys

Execute frequently used system functions. NOTE: On select models, the f5 action f5 action key turns the radiance backlight keyboard feature off or on.

(5)

 

lk ke num lk k ey

Alternates between the navigational and numeric functions on the integrated numeric keypad.

(6)

 

Integrated numeric keypad

When num lk has lk has been enabled, it can be used like an external numeric keypad.

Keys

7

 

Lights

Component (1)

Description Power light

 

●

●

●

White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

(2)

Mute light

 

●

●

(3)

Wireless light

 Amber: Computer sound is off. Off: Computer sound is on.

On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off.

(4)

 

Caps lock light

(5)

 

Fingerprint reader light

On: Caps lock is on, which switches the keys to all capital letters.  

●

●

8

Chap Chapte terr 2 Ex Exte tern rnal al comp compon onen entt iden identi tifi fica cati tion on

White: The fingerprint authentication was successful.  Amber: The fingerprint authentication failed.

 

TouchPad

Component (1)

 

Description TouchPad zone

Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures.

(2)

 

Left TouchPad button

Functions like the left button on an external mouse.

(3)

 

Right TouchPad button

Functions like the right button on an external mouse.

TouchPad

9

 

Left side

Component (1)

Description Security cable slot

Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

(2)

 

Vents (2)

Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

HDMI port

Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

(4)

RJ-45 (network) jack

Connects a network cable.

 

RJ-45 (network) status light

White: The network is connected.  Amber: Activity is occurring on the network.

(5)

USB 3.0 charging port

Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE:  A USB charging port (also referred to as a USB powered port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

10

(5)

USB 3.0 port

Connects optional USB 3.0 devices and provide enhanced USB power performance.

(6)

Memory card reader

Reads data from and writes data to memory cards such as Secure Digital (SD).

Cha Chapte pterr 2 Ext Extern ernal al com compo pone nent nt ide identi ntific ficati ation on

 

Component (7)

Description Hard drive light

 

●

●

(8)

Power light

 

●

●

Blinking white: The hard drive is being accessed.  Amber: HP 3D DriveGuard has temporarily parked the hard drive. White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity..

Right side

Component (1)

Description  Audio-out (headphone) jack/Audio-in (microphone) jack

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support , select the HP Support Assistant app, Assistant app, select it and then select the HP Support Assistant app. Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor  connector that supports both audio-out (headphone) and audio-in (microphone).

(2)

USB 3.0 ports (2)

Connect optional USB 3.0 devices and provide enhanced USB power performance.

(3)

 

Optical drive

Reads and writes (select models only) to an optical disc.

(4)

 

Optical drive release button

Releases the optical drive disc tray

Right side

11

 

Component (5)

 

Description AC adapter light

 

●

●

●

(6)

Power connector

White: The AC adapter is connected and the battery is charged.  Amber: The AC adapter is connected and the battery is charging. Off: The computer is using DC power.

Connects an AC adapter.

Bottom

Component

Description

(1)

 

HP Tr Trip iple le Bass Bass Ref Reflex lex Sub Subwoof woofe er

Prov Provid ide es supe superi rio or bass bass soun sound d.

(2)

 

Vents (6)

Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) (4)

12

 

Battery bay

Holds the battery.

Battery release latch

Releases the battery.

Cha Chapte pterr 2 Ext Extern ernal al com compo pone nent nt ide identi ntific ficati ation on

 

Component

Description

(5)

 

Speakers (2)

Produce sound.

(6)

 

Service door

Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support.. Support

Bottom

13

 

Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationa internationally lly with the computer. IMPORTANT:  All labels described described in this sectio section n will be locate located d in one of 3 places depending depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ●

Service label—Provides label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or  the model number. Locate these numbers before you contact support. Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

●

●

●

14

(1)

Serial number 

(2)

Product number 

(3)

Warranty period

(4)

Model number (select models only)

Microsoft® Certificate of Authenticity—Contains Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troublesho troubleshoot ot the operating system. The Microsoft Certificate of   Authenticity is located located on the bo bottom ttom of the compu computer. ter. Regulatory label—Provides regulatory information about the computer. Wireless certification label or labels—Pro labels—Provide(s) vide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for  use.

Cha Chapte pterr 2 Ext Extern ernal al com compo pone nent nt ide identi ntific ficati ation on

 

3

Illustrated parts ca catalog

Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of  warranty, are on the service tag at the bottom of your computer. See Labels on page 14 for 14 for details.

Comp Co mput uter er maj major or com compo pone nent nts s

15

 

16

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

Item

Component

Spare part number 

(1)

Display assembly: The TouchScreen display assembly is spared as a whole unit assembly only. The nonTouchScreen display is spared at the subcomponent level only. For more non-TouchScreen display assembly spare part information, see Display assembly subcomponents on page 22. 22 .

 

17.3-in, AG, FHD, LED TouchScreen display assembly for use on HP ENVY TouchSmart m7 Notebook PC computer models

720252-001

 

17.3-in., BV, HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart m7 Notebook PC computer models

720783-001

 

17.3-in, AG, FHD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart 17 Notebook PC computer models

736478-001

 

17.3-in, BV, HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart 17 Notebook PC computer models

736479-001

(2)

Top cover:

 

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720272-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability

736483-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly, but not equipped with Leap Motion capability

720271-001

(3)

Power button board (i  ( includes cable)

720250-001

(4)

TouchPad module (includes cable):

 

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720230-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability

720253-001

(5)

Top speaker kit

720261-001

(6)

Fingerprint rre eader module (includes cable):

 

For use only on computer models with Leap Motion capability

741076-001

 

For use only on computer models not equipped with Leap Motion capability

720236-001

(7)

Leap Motion module (i  (includes cable)

736480-001

(8)

Power connector cable:

 

For use only on computer computer models equipp equipped ed with a graph graphics ics subsystem subsystem with discre discrete te memory 72024 720240-001 0-001

 

For use onl only y on compute computerr mod models els equipp equipped ed with with a gra graphi phics cs sub subsyst system em with with UMA mem memory ory

(9)

Keyboard:

 

Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer  models in Canada (includes keyboard cable and backlight cable)

720245-DB1

 

Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer  models in the United States (includes keyboard cable and backlight cable)

720245-001

 

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer  models equipped with a non-TouchScreen display assembly with Leap Motion capability (includes keyboard cable and backlight cable):

 

For use in Belgium

720 720241 241-00 -001 1

736685-A41

Comp Co mput uter er maj major or com compo pone nent nts s

17

 

18

Item

Component

Spare part number 

 

For use in Canada

736685-DB1

 

For use in the Czech Republic and Slovakia

736685-FL1

 

For use in Denmark, Finland, and Norway

736685-DH1

 

For use in France

736685-051

 

For use in Germany

736685-041

 

For use in Italy

736685-061

 

For use in Latin America

736685-161

 

For use in the Netherlands

736685-B31

 

For use in Portugal

736685-131

 

For use in Russia

736685-251

 

For use in Saudi Arabia

736685-171

 

For use in Spain

736685-071

 

For use in Switzerland

736685-BG1

 

For use in Turkey

736685-141

 

For use in the United Kingdom and Singapore

736685-031

 

For use in the United States

736685-001

 

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer  models equipped with a non-TouchScreen display assembly, but without Leap Motion capability (includes keyboard cable and backlight cable):

 

For use in Belgium

720244-A41

 

For use in Canada

720244-DB1

 

For use in the Czech Republic and Slovakia

720244-FL1

 

For use in Denmark, Finland, and Norway

720244-DH1

 

For use in France

720244-051

 

For use in Germany

720244-041

 

For use in Italy

720244-061

 

For use in the Netherlands

720244-B31

 

For use in Portugal

720244-131

 

For use in Russia

720244-251

 

For use in Saudi Arabia

720244-171

 

For use in Spain

720244-071

 

For use in Switzerland

720244-BG1

 

For use in Turkey

720244-141

 

For use in the United Kingdom and Singapore

720244-031

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

Item

Component

Spare part number 

 

For use in the United States

720244-001

 

Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer  models equipped with a non-TouchScreen display assembly ( includes keyboard cable and pointing stick cable):

 

For use in the United States

720242-001

 

For use in France

720242-051

 

For use in Italy

720242-061

(10)

Keyboard b brracket:

 

For use only on computer models equipped with a backlit keyboard

732792-001

 

For use only on computer models equipped with a non-backlit keyboard

720270-001

(11)

System board (includes replacement thermal material):

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Professional operating system for use only on computer models equipped Leap Motion capability

736481-601

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Standard operating system for use only on computer models equipped with Leap Motion capability

736481-501

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

720267-601

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

720267-501

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

720266-601

 

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

720266-501

 

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system for use only on computer models

736482-601

equipped with Leap Motion capability  

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system for use only on computer models equipped with Leap Motion capability

736482-501

 

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system

720265-601

 

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system

720265-501

 

Equipped with the MB HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8.1 Standard operating system

746450-501

 

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system

746450-601

 

Equipped with the MB HM87 Express chipset, a graphics subsystem with discrete memory, and the Windows 8.1 Standard operating system

746451-501

Comp Co mput uter er maj major or com compo pone nent nts s

19

 

Item

Component

Spare part number 

 

Equipped with the Intel HM87 Express chipset, a graphics subsystem with discrete memory, and the Windows 8 Professional operating system

746451-601

(12)

USB board (includes cables):

 

For use only on computer computer models equipp equipped ed with a graph graphics ics subsystem subsystem with discret discrete e memory

72414 724142-001 2-001

 

For use only on computer models with Leap Motion capability

741074-001

 

For use only on comput computer er models models equipp equipped ed with with a gra graphi phics cs subsys subsystem tem with with UMA memory memory

720 720251 251-00 -001 1

(13)

Fan

720235-001

(14)

Heat sink (includes replacement thermal material):

 

For use only on computer models equipped with the Intel HM87 Express Chipset and an Nvidia N14P-GT (GeForce 750M) graphics subsystem

720233-001

 

For use only on computer models equipped with the Intel HM87 Express Chipset and an Nvidia N14P-GV2 (GeForce 740M) graphics subsystem

720232-001

 

For use only on computer models equipped with the Intel HM87 Express Chipset and a graphics subsystem with UMA memory

720231-001

(15)

Processor (includes   replacement thermal material):

 

Intel Quad Core i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz

723523-001

FSB, 8.0-MB L3 cache, 47 W)  

Intel Quad Core i7-4800MQ 2.70-GHz (SC turbo up to 3.70-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W)

723524-001

 

Intel Quad Core i7-4702MQ 2.20-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 37 W)

723522-001

 

Intel Quad Core i7-4700MQ 2.40-GHz (SC turbo up to 3.40-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W)

723521-001

 

Intel Dual Core i5-4330M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W)

738201-001

 

Intel Dual Core i5-4200M 2.50-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W)

737328-001

 

Intel Intel Dua Duall Cor Core e i3-400 i3-4000M 0M 2.40-G 2.40-GHz Hz pro proces cessor sor (16 (160000-MHz MHz FSB, 3.0-MB 3.0-MB L3 cache, cache, 37 W)

737 737327 327-00 -001 1

(16)

Front Speaker Kit (  (iincludes left and right front speakers and cables)

720262-001

(1 17 7)

Opt ic ical drive connecto r board: The optical drive connector board and cable are included in the optical drive spare part kit. See item 24 for optical drive spare part number information.

(18)

Subwoofer  

(19)

Base enclosure:

 

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720226-001

 

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models with Leap Motion capability

736476-001

 

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models without Leap Motion capability

736475-001

 

Base enclosure for use only on computer models equipped with a non-TouchScreen display

720225-001

assembly

20

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

720263-001

 

Item

Component

Spare part number 

 

Rubber Feet Kit (not Kit (not illustrated):

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models

720259-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly

720258-001

(20 (20)

6-ce 6-celll, 62WH 62WHrr 32.8 32.8A AH Li Li-i -ion on ba batt tter ery y

710417-001

(21)

RTC battery

651948-001

(22)

Memory module (P  ( PC3L, 12800, 1600-MHz, shared): 2-GB

691739-001

 

4 -GB 4-

691740-001

 

8 -GB 8-

693374-001

(23)

WLAN module

 

Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter

724935-001

 

Intel Dual Band Wire ireless- A AC C 3160 802.11ac 1×1 W iF iFi + BT 4.0 Comb mbo o Adapter

710662-001

 

Intel Wireless-N 7260BN 802.11b/g/n 2×2 WiFi + BT 4.0 Combo Adapter

717384-001

 

Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + BT 4.0 Combo Adapter

733476-001

 

Qualcomm Atheros AR 9485GN 802.11b/g/n 1×1 Wi-Fi Combo Adapter

675794-001

 

Ralink RT3290LE 802.11b/g/n 1×1 Wi-Fi Bluetooth 4.0 Combo Adapter

690020-001

 

Realtek RTL 8188EE 802.11b/g/n 1×1 Wi-Fi Combo Adapter

709848-001

(24)

Optical drive:

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models:

 

BluBlu-ra ray y Disc Disc Rea Read/Wr d/Writ ite e with with Supe SuperM rMu ulti lti DVD± DVD±R/ R/RW RW Doub Double le-L -Lay aye er Comb ombo Driv Drive e

7202 72024 49-0 9-001

 

Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive

729728-001

 

DVD±RW Double-Layer SuperMulti Drive

720248-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly:

 

BluBlu-ra ray y Disc Disc Rea Read/Wr d/Writ ite e with with Supe SuperM rMu ulti lti DVD± DVD±R/ R/RW RW Doub Double le-L -Lay aye er Comb ombo Driv Drive e

7202 72024 47-0 7-001

 

Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive

720246-001

 

DVD±RW Double-Layer SuperMulti Drive

729727-001

(25)

Hard drive:

 

1.5-TB, 5400-RPM

747375-001

 

1-TB, 5400-RPM

676521-001

 

1-TB, 5400-RPM hybrid

731999-001

 

750-GB, 5400-RPM

634250-001

 

750-GB, 5400-RPM hybrid

732001-001

Comp Co mput uter er maj major or com compo pone nent nts s

21

 

Item

Component

Spare part number 

 

500-GB, 5400-RPM

683802-001

 

500-GB, 5400-RPM hybrid

732000-001

 

Hard Drive Hardware Kit

720237-001

(26)

Service c co over:

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models

720255-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly

720254-001

Display assembly subcomponen subcomponents ts

22

Item

Component

Spare part number

( 1)

Display bezel (i  (includes 2 rubber screw covers)

720227-001

(2 2))

17.3-in, LE LED. HD HD, Br Bright V Viiew di display p pa anel (i  ( includes 2 rubber screw covers): 17.3-in, AG, FHD, LED

720256-001

 

17.3-in, BV, HD, LED

720257-001

( 3)

Display hinge (  (iincludes 2 rubber screw covers)

720238-001

( 4)

WLAN Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber screw covers)

720222-001

( 5)

Webcamera/microphone module 

720273-001

( 6)

Webcamera/microphone module cable (  (iincludes 2 rubber screw covers)

720229-001

(7)

Display panel cable

720229-001

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

 

Item

Component

Spare part number

(8)

Left and right hinge covers

720238-001

(9)

Display enclosure (i  (includes 2 rubber screw covers):

720223-001

Di Disp spla lay y asse assemb mbly ly sub subco comp mpon onen ents ts

 

23

 

Mass storage devices

24

Item

Component

( 1)

Optical drive:

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models:

 

Blu-ray Blu-ray Disc Disc Rea Read/W d/Write rite with with Sup SuperMu erMulti lti DVD DVD±R/ ±R/RW RW Double Double-La -Layer yer Com Combo bo Drive Drive

720 720249 249-00 -001 1

 

BluBlu-ra ray y Disc Disc ROM ROM with ith Supe SuperM rMul ultti DVD±R VD±R/R /RW W Dou Doubl blee-La Laye yerr Comb Combo o Drive rive

7297 729728 28-0 -001 01

 

DVD±RW Double-Layer SuperMulti Drive

720248-001

 

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly:

 

Blu-ray Blu-ray Disc Disc Rea Read/W d/Write rite with with Sup SuperMu erMulti lti DVD DVD±R/ ±R/RW RW Double Double-La -Layer yer Com Combo bo Drive Drive

720 720247 247-00 -001 1

 

BluBlu-ra ray y Disc Disc ROM ROM with ith Supe SuperM rMul ultti DVD±R VD±R/R /RW W Dou Doubl blee-La Laye yerr Comb Combo o Drive rive

7202 720246 46-0 -001 01

 

DVD±RW Double-Layer SuperMulti Drive

729727-001

( 2)

Hard drive:

 

1.5-TB, 5400-RPM

747375-001

 

1-TB, 5400-RPM

676521-001

 

1-TB, 5400-RPM hybrid

731999-001

 

750-GB, 5400-RPM

634250-001

 

750-GB, 5400-RPM hybrid

732001-001

 

500-GB, 5400-RPM

683802-001

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

Spare part number

 

 

Item

Component

Spare part number

 

500-GB, 5400-RPM hybrid

732000-001

 

Hard Drive Hardware Kit

720237-001

(3)

24-GB mSATA solid-state drive

720264-001

 

Miscellaneous parts Component

Spare part number

 

AC adapter: 120-W AC adapter (PFC, S, 3-wire, 4.5-mm)

710415-001

90-W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm)

710414-001

90-W AC adapter (PFC, S, 3-wire, 4.5-mm)

710413-001

65-W HP Smart AC adapter (non-PFC, EM, 3-wire, 4.5-mm)

714657-001

65-W AC adapter (non-PFC, S, 3-wire, 4.5-mm)

710412-001

HP HDMI to VGA adapter 

701943-001

Power cord (3-pin, cord (3-pin, black, 1.83-m): For use in Australia

490371-011

For use in Denmark, Finland, Norway

490371-081

For use in Europe

490371-021

For use in India

490371-D61

For use in North America

490371-001

For use in the People's Republic of China

490371-AA1

For use in South Africa

490371-AR1

For use in Switzerland

490371-111

For use in the United Kingdom and Singapore

490371-031

Screw Kit

720260-001

Sequential part number listing Spar Spare e par partt numb number er

Desc Descri ript ptio ion n

49037 903711-0 001

Powe Powerr c cor ord d ffo or u use se in Nort orth A Ame meri rica ca (3-p (3-pin in,, b bla lack ck,, 1.8 1.83 3-m) -m)

49037 903711-01 011 1

Powe Powerr c cor ord d ffor or use use iin nA Aus ustr tral alia ia (3-p (3-pin in,, bla black ck,, 1.83 1.83-m -m))

49037 903711-0 021

Powe Powerr cord cord fo forr use use in Euro Europe pe (3-p (3-pin in,, blac black, k, 1.8 .83 3-m) -m)

49 4903 0371 71-0 -031 31

Po Powe werr cor cord d for for use use in in the the Un Unit ited ed Ki King ngdo dom m and and Si Sing ngap apor ore e (3(3-pi pin, n, bl blac ack, k, 1. 1.83 83-m -m))

49 4903 0371 71-0 -081 81

Po Powe werr c cor ord d ffor or use use iin nD Den enma mark rk,, Fin Finla land nd,, and and No Norw rway ay (3-p (3-pin in,, bla black ck,, 1.8 1.833-m) m)

Mis isce cell lla aneous part parts s

25

 

Spare Spa re pa part rt nu numb mber er

Desc Descri ript ptio ion n

4903 49037 71-11 1-111 1

Powe Powerr cor cord d fo for use use in Swit Switze zerl rlan and d (3 (3-pin -pin,, b bla lack ck,, 1 1.8 .833-m) m)

49 4903 0371 71-A -AA1 A1

Po Powe werr cord cord fo forr use use in th the e Peo Peopl ple' e's s Rep Repub ubli lic c of of C Chi hina na (3-p (3-pin in,, b bla lack ck,, 1 1.8 .833-m) m)

4903 49037 71-AR 1-AR1 1

Powe Powerr co cord fo forr u use se in Sout South h Afr Afric ica a (3(3-p pin, in, b bla lack ck,, 1 1.8 .833-m) m)

4903 49037 71-D6 1-D61 1

Powe Powerr cord cord fo forr us use e in In Ind dia (3-p (3-pin in,, blac black, k, 1.8 1.83-m) 3-m)

634250-001

750-GB, 7200-rpm hard drive

651948-001

RTC battery

6757 67579 94-00 4-001 1

Qu Qual alco comm mm Athe Athero ros s AR 9485G 485GN N 802 802.1 .11b 1b//g/n g/n 1×1 1×1 Wi Wi-F -Fii

676521-001

1-TB 5400-rpm hard drive

683802-001

500-GB 5400-rpm hard drive

69 6900 0020 20-0 -001 01

Ra Rali link nk RT RT32 3290 90LE LE 80 802. 2.11 11 b/ b/g/ g/n n 1× 1×1 1 WiWi-Fi Fi Bl Blue ueto toot oth h4 4.0 .0 Co Comb mbo oA Ada dapt pter  er 

691739-001

2-GB memory module

691740-001

4-GB memory module

693374-001

8-GB memory module

701943-001

HDMI to VGA adapter  

709848-001

Realtek RTL 8188EE 8 0 02 2.11b/g/n 1×1 Wi-F i-Fi

710412-001

65-W AC AC a ad dapter ((n non-PF PFC C, S, S, 33-wir e, e, 4. 4.5-mm mm))

710413-001

90-W AC adapter (PFC, S, 3-wir e e,, 4.5- m mm m)

710414-001

90-W AC AC a ad dapter (E (EM, PFC, S SM MT, 3 3--wir e e,, 4 4..5- mm mm)

710415-001

120-W AC adapter (PFC, S, 3-wir e e,, 4.5-mm mm))

710417-001

6-cell, ll, 62-W H Hrr 32.8- A AH Hr, Li-io ion n battery

71 7106 0662 62-0 -001 01

In Inte tell Dua Duall Ban Band d Wir Wirel eles esss-AC AC 31 3160 60 80 802. 2.11 11ac ac 1× 1×1 1 WiF WiFii + BT BT 4.0 4.0 Co Comb mbo oA Ada dapt pter  er 

7146 71465 57-00 7-001 1

65-W 65-W HP Smar Smartt AC adap dapte terr ((no nonn-PF PFC, C, EM, EM, 3-wi 3-wire re,, 4.5 4.5-m -mm) m)

71 7173 7384 84-0 -001 01

In Inte tell Wir Wirel eles esss-N N 726 7260B 0BN N 80 802. 2.11 11 b/ b/g/ g/n n 2× 2×2 2W WiF iFii + BT 4. 4.0 0c com ombo bo ad adap apte ter  r 

720222-001

WLAN antenna

7202 720223 23-0 -001 01

Displ Display ay enclo enclosu sure re fo forr use use on HP ENVY ENVY To Touc uchSm hSmar artt 1 17 7N Not oteb eboo ook k PC PC com compu pute terr mod models els an and dc com ompu pute ter  r  models equipped with a non-TouchScreen display assembly

7202 720225 25-0 -001 01

Base Base encl enclos osur ure e ffor or use use o only nly on co comp mput uter er model models se equ quipp ipped ed with with a n non on-T -Tou ouch chScr Scree een nd disp ispla lay ya asse ssemb mbly ly

72 7202 0226 26-0 -001 01

Ba Base se en encl clos osur ure e for for us use e onl only y on on HP HP EN ENVY VY Touc TouchS hSma mart rt m7 m7 Not Noteb eboo ook k PC PC co comp mput uter er mo mode dels ls

720227-001

Disp spla lay yb be ezel (i (includes 2 r u ub bber s sc crew c co ove verr s) s)

7202 720229 29-0 -001 01

We Webc bcam amer era/ a/mi micro croph phon one e modul module ec cab able le fo forr u use se on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC comp comput uter  er  models and computer models equipped with a non-TouchScreen display assembly

72 7202 0230 30-0 -001 01

Touc TouchP hPad ad ass assem embl bly y for for u use se o onl nly yo on n HP ENVY ENVY T Tou ouch chSm Smar artt m7 No Note tebo book ok PC com compu pute terr mode models ls

7202 720231 31-0 -001 01

Heat Heat sink sink for for use use only only on co comp mput uter er model models s equ equip ippe ped d wit with h the the Inte Intell H HM8 M87 7 Exp Expre ress ss Chip Chipse sett a and nd a graphics subsystem with UMA memory (includes replacement thermal material)

7202 720232 32-0 -001 01

Heat Heat sink sink ffor or use use o only nly on co comp mput uter er model models se equ quip ippe ped dw wit ith h tthe he Inte Intell HM8 HM87 7 Ex Expr pres ess sC Chi hips pset et an and da an n Nvidia N14P-GV2 (GeForce 740M) graphics subsystem (includes replacement thermal material)

26

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

Spar Spare e par partt numb number er

Desc Descri ript ptio ion n

72 7202 0233 33-0 -001 01

Heat Heat sink sink fo forr u use se only only on on c com ompu pute terr m mod odels els equi equipp pped ed with with the the IInt ntel el HM8 HM87 7E Exp xpre ress ss C Chi hips pset et an and da an n Nvidia N14P-GT (GeForce 750M) graphics subsystem (includes replacement thermal material)

720235-001

Fa n

72 7202 0236 36-0 -001 01

Fin Finge gerp rprin rintt rea reade derr mo modu dule le for for u use se on comp comput uter er mode models ls n not ot equip equippe ped dw with ith Leap Leap Mot Motio ion nc cap apab abil ilit ity y (includes cable)

720237-001

Hard Drive Hardware Kit

72 7202 0238 38-0 -001 01

Disp Displa lay y hin hinge ges s for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC com compu pute terr mod model els s and and comp comput uter  er  models equipped with a non-TouchScreen display assembly (include brackets)

72 7202 0240 40-0 -001 01

Powe Powerr c con onne nect ctor or cabl cable e ffor or use use o onl nly yo on nc comp omput uter er model models se equ quip ippe ped dw wit ith h a grap graphi hics cs sub subsys syste tem m wit with h discrete memory

72 7202 0241 41-0 -001 01

Powe Powerr c con onne nect ctor or cabl cable e ffor or use use o onl nly yo on nc comp omput uter er model models se equ quip ippe ped dw wit ith h a grap graphi hics cs sub subsys syste tem m wit with h UMA memory

72 7202 0242 42-0 -001 01

Keyb Keyboa oard rd with with po poin inti ting ng stick stick fo forr use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in the United States (includes keyboard cable and pointing stick cable)

72 7202 0242 42-0 -051 51

Keyb Keyboa oard rd with with po poin inti ting ng stick stick fo forr use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in France (includes keyboard cable and pointing stick cable)

72 7202 0242 42-0 -061 61

Keyb Keyboa oard rd with with po poin inti ting ng stick stick fo forr use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Italy (includes keyboard cable and pointing stick cable)

72 7202 0244 44-0 -001 01

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in the United States (includes keyboard cable and backlight cable)

72 7202 0244 44-0 -031 31

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in the United Kingdom (includes keyboard cable and backlight cable)

72 7202 0244 44-0 -041 41

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Germany (includes keyboard cable and backlight cable)

72 7202 0244 44-0 -051 51

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in France (includes keyboard cable and backlight cable)

72 7202 0244 44-0 -061 61

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Italy (includes keyboard cable and backlight cable)

72 7202 0244 44-0 -071 71

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Latin America (includes keyboard cable and backlight cable)

72 7202 0244 44-1 -131 31

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Portugal (includes keyboard cable and backlight cable)

72 7202 0244 44-1 -141 41

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Latin America (includes keyboard cable and backlight cable)

Se Sequ quen enti tial al pa part rt nu numb mber er list listin ing g

27

 

Spare Spa re pa part rt nu numb mber er

Desc Descri ript ptio ion n

7202 720244 44-1 -161 61

Keybo Keyboar ard d wit with h bac backli kligh ghtt for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mod models els and and computer models equipped with a non-TouchScreen display assembly in Turkey (includes keyboard cable and backlight cable)

7202 720244 44-1 -171 71

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use o on n HP ENV ENVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Saudi Arabia (includes keyboard cable and backlight cable)

7202 720244 44-2 -251 51

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use o on n HP ENV ENVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Russia (includes keyboard cable and backlight cable)

28

7202 720244 44-A4 -A41 1

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in Belgium (includes keyboard cable and backlight cable)

7202 720244 44-B3 -B31 1

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in the Netherlands (includes keyboard cable and backlight cable)

7202 720244 44-BG -BG1 1

Key Keybo boar ard dw wit ith hb bac ackli kligh ghtt for for use use o on nH HP P ENVY ENVY To Touc uchS hSmar martt 1 17 7N Not oteb eboo ook kP PC Cc com ompu pute terr mode models ls a and nd computer models equipped with a non-TouchScreen display assembly in Switzerland (includes keyboard cable and backlight cable)

7202 720244 44-D -DB1 B1

Keyb Keyboa oard rd with with ba back cklig light ht fo forr u use se on HP E ENV NVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls a and nd computer models equipped with a non-TouchScreen display assembly in Canada (includes keyboard cable and backlight cable)

7202 720244 44-D -DH1 H1

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use o on nH HP P EN ENVY VY Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls a and nd computer models equipped with a non-TouchScreen display assembly in Denmark, Finland, Norway (includes keyboard cable and backlight cable)

7202 720244 44-F -FL1 L1

Keybo Keyboar ard dw wit ith h bac backli kligh ghtt for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly in the Czech Republic (includes keyboard cable and backlight cable)

7202 720245 45-0 -001 01

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on only ly on HP ENV ENVY Y Tou Touch chSma Smart rt m7 Note Notebo book ok PC comp comput uter er mode models ls in the United States (includes keyboard cable and backlight cable)

7202 720245 45-D -DB1 B1

Keyb Keyboa oard rd with with ba back cklig light ht fo forr u use se on only ly on HP ENV ENVY YT Tou ouch chSma Smart rt m7 N Not oteb eboo ook kP PC C compu compute terr mo mode dels ls iin n Canada (includes keyboard cable and backlight cable)

72 7202 0246 46-0 -001 01

Bl Bluu-ra ray y Disc Disc ROM ROM w wit ith h Su Supe perM rMul ulti ti DVD DVD±R ±R/R /RW W Do Doub uble le-L -Lay ayer er Com Combo bo D Dri rive ve for for u use se on on HP ENV ENVY Y TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly

7202 720247 47-0 -001 01

Blu-r Blu-ray ay Disc Disc Read Read/W /Wri rite te with with Supe SuperM rMult ultii D DVD VD±R ±R/R /RW WD Dou oubl blee-La Laye yerr Com Combo bo Drive Drive for for use use on HP ENVY ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly

72 7202 0248 48-0 -001 01

DV DVD± D±RW RW Dou Doubl blee-La Laye yerr Supe SuperM rMul ulti ti Dri Drive ve ffor or u use se on HP HP ENVY ENVY Tou Touch chSm Smar artt m7 No Note tebo book ok PC PC computer models

7202 720249 49-0 -001 01

Blu-r Blu-ray ay Disc Disc Read Read/W /Wri rite te with with Supe SuperM rMult ultii D DVD VD±R ±R/R /RW WD Dou oubl blee-La Laye yerr Com Combo bo Drive Drive for for use use on HP ENVY ENVY TouchSmart m7 Notebook PC computer models

720250-001

Power button board (includes ca cable)

7202 720251 51-0 -001 01

USB USB boa board rd for for use use only only on com compu pute terr mod model els s equ equip ippe ped d wit with h a grap graphi hics cs subs subsyst ystem em with with U UMA MA memo memory ry (includes cable)

72 7202 0252 52-0 -001 01

17 17.3 .3-i -in, n, AG, AG, FHD FHD,, LED LED T Tou ouch chSc Scre reen en d dis ispl play ay a ass ssem embl bly y for for us use eo on n HP EN ENVY VY Tou Touch chSm Smar artt m7 Notebook PC computer models

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

Spar Spare e par partt numb number er

Desc Descri ript ptio ion n

72 7202 0253 53-0 -001 01

Touc TouchP hPad ad as asse semb mbly ly for for u use se on HP HP ENVY ENVY T Tou ouch chSm Smar artt 17 No Note tebo book ok PC PC comp comput uter er mod model els s and and computer models equipped with a non-TouchScreen display assembly

72 7202 0254 54-0 -001 01

Serv Service ice co cove verr ffor or use use on HP ENV ENVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mod models els an and d co comp mput uter  er  models equipped with a non-TouchScreen display assembly

72 7202 0255 55-0 -001 01

Serv Servic ice ec cov over er fo forr u use se on HP EN ENVY VY Touc TouchS hSma mart rt m7 No Note tebo book ok PC co comp mput uter er mo mode dels ls

72 7202 0256 56-0 -001 01

17 17.3 .3-i -in, n, AG, FH FHD, D, LED LED d disp isplay lay pane panell for for us use e onl only y on on c com ompu pute terr mod model els s equ equip ippe ped d wit with h a nonnonTouchScreen display assembly

72 7202 0257 57-0 -001 01

17 17.3 .3-i -in, n, BV, BV, HD, HD, LED LED d dis ispl play ay pa pane nell for for us use e only only on co comp mput uter er mode models ls equi equipp pped ed with with a n non on-TouchScreen display assembly

72 7202 0258 58-0 -001 01

Rubb Rubber er Fe Feet et Kit fo forr use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and c com ompu pute ter  r  models equipped with a non-TouchScreen display assembly

72 7202 0259 59-0 -001 01

Ru Rubb bber er Feet Feet Ki Kitt for for us use eo on nH HP P ENV ENVY YT Tou ouch chSm Smar artt m7 m7 N Not oteb eboo ook kP PC Cc com ompu pute terr mod model els s

720260-001

Screw Kit

720261-001

Top Speaker Kit

720262-001

Front Speaker Kit

720263-001

Subwoofer  

720264-001

24-GB solid-state drive

72 7202 0265 65-5 -501 01

Sys Syste tem mb boa oard rd eq equip uippe ped d wit with h the the Inte Intell HM87 HM87 Exp Expre ress ss ch chip ipse set, t, a grap graphi hics cs subs subsys yste tem m wit with hU UMA MA memory, and the Windows 8 Standard operating system for use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0265 65-6 -601 01

Sys Syste tem mb boa oard rd eq equip uippe ped d wit with h the the Inte Intell HM87 HM87 Exp Expre ress ss ch chip ipse set, t, a grap graphi hics cs subs subsys yste tem m wit with hU UMA MA memory, and the Windows 8 Professional operating system for use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0266 66-5 -501 01

Sys Syste tem mb boa oard rd eq equi uipp pped ed with with the the IInt ntel el HM87 HM87 Exp Expre ress ss c chi hips pset et,, the the Nv Nvid idia ia N14P N14P-GV -GV2 2 ((Ge GeFo Forc rce e7 740 40M) M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system for  use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0266 66-6 -601 01

Sys Syste tem mb boa oard rd eq equi uipp pped ed with with the the IInt ntel el HM87 HM87 Exp Expre ress ss c chi hips pset et,, the the Nv Nvid idia ia N14P N14P-GV -GV2 2 ((Ge GeFo Forc rce e7 740 40M) M) graphics subsystem with 2-GB of discrete dis crete memory, and the Windows 8 Professional o perating system for use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0267 67-5 -501 01

Sys Syste tem mb boa oard rd eq equip uippe ped dw wit ith h tthe he Inte Intell HM8 HM87 7E Exp xpre ress ss c chi hips pset et,, the the Nv Nvid idia ia N14P N14P-G -GT T (Ge (GeFo Force rce 750M 750M)) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system for  use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0267 67-6 -601 01

Sys Syste tem mb boa oard rd eq equip uippe ped dw wit ith h tthe he Inte Intell HM8 HM87 7E Exp xpre ress ss c chi hips pset et,, the the Nv Nvid idia ia N14P N14P-G -GT T (Ge (GeFo Force rce 750M 750M)) graphics subsystem with 2-GB of discrete dis crete memory, and the Windows 8 Professional o perating system for use only on computer models equipped with a TouchScreen display assembly (includes replacement thermal material)

72 7202 0270 70-0 -001 01

Key Keybo boar ard db bra racke ckett for for use use only only on co comp mput uter er mode models ls equi equipp pped ed with with a nonnon-ba back cklit lit ke keyb yboa oard rd

72 7202 0271 71-0 -001 01

To Top p cov cover er for for use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC co comp mput uter er mode models ls and and com compu pute terr mod model els s equipped with a non-TouchScreen display assembly, but not equipped with Leap Motion capability

72 7202 0272 72-0 -001 01

Top Top c cov over er fo forr u use se on only ly on HP ENVY ENVY Touc TouchS hSma mart rt m7 No Note tebo book ok PC co comp mput uter er mo mode dels ls

720273-001

Webcamerea/microphone m od odule

Se Sequ quen enti tial al pa part rt nu numb mber er list listin ing g

29

 

Spare Spa re pa part rt nu numb mber er

Desc Descri ript ptio ion n

7207 720783 83-0 -001 01

17 17.3 .3-in -in., ., BV, BV, HD, HD, LED LED T Tou ouch chScr Scree een n disp displa lay ya asse ssemb mbly ly fo forr use use only only on HP ENV ENVY Y Tou Touch chSma Smart rt m7 Notebook PC computer models

7235 723521 21-0 -001 01

Inte Intell Quad Quad Core Core i7-4 i7-470 700MQ 0MQ 2. 2.40 40-GH -GHz z ((SC SC turb turbo ou up p tto o3 3.4 .400-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FSB FSB,, 6 6.0 .0-M -MB B L3 cache, 47 W; includes replacement thermal material)

7235 723522 22-0 -001 01

Inte Intell Quad Quad Core Core i7-4 i7-470 702MQ 2MQ 2. 2.20 20-GH -GHz z ((SC SC turb turbo ou up p tto o3 3.2 .200-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FSB FSB,, 6 6.0 .0-M -MB B L3 cache, 37 W; includes replacement thermal material)

7235 723523 23-0 -001 01

Inte Intell Quad Quad Core Core i7-4 i7-490 900MQ 0MQ 2. 2.80 80-GH -GHz z ((SC SC turb turbo ou up p tto o3 3.8 .800-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FSB FSB,, 8 8.0 .0-M -MB B L3 cache, 47 W; includes replacement thermal material)

7235 723524 24-0 -001 01

Inte Intell Quad Quad Core Core i7-4 i7-480 800MQ 0MQ 2. 2.70 70-GH -GHz z ((SC SC turb turbo ou up p tto o3 3.7 .700-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FSB FSB,, 6 6.0 .0-M -MB B L3 cache, 47 W; includes replacement thermal material))

7241 724142 42-0 -001 01

USB USB boa board rd for for use use only only on com compu pute terr mod model els s equ equip ippe ped d wit with h a grap graphi hics cs subs subsyst ystem em with with disc discre rete te memory (includes cable)

7249 72493 35-00 5-001 1

Broa Broad dcom com BCM BCM43 4352 52 802. 802.11 11ac ac 2×2 2×2 W Wii-Fi Fi + B BT T 4.0 4.0 Comb Combo oA Ada dapt pte er 

72 7297 9727 27-0 -001 01

DV DVD± D±RW RW Dou Doubl blee-La Laye yerr Supe SuperM rMul ulti ti Dri Drive ve ffor or u use se on HP HP ENVY ENVY Tou Touch chSm Smar artt 17 No Note tebo book ok PC PC computer models and computer models equipped with a non-TouchScreen display assembly

72 7297 9728 28-0 -001 01

Bl Bluu-ra ray y Disc Disc ROM ROM w wit ith h Su Supe perM rMul ulti ti DVD DVD±R ±R/R /RW W Do Doub uble le-L -Lay ayer er Com Combo bo D Dri rive ve for for u use se on on HP ENV ENVY Y TouchSmart m7 Notebook PC computer models

731999-001

1-TB, 5400-RPM hard drive

732000-001

500-GB, 5400-RPM hybrid hard drive

732001-001

750-GB, 5400-RPM hybrid hard drive

73 7327 2792 92-0 -001 01

Ke Keyb yboa oard rd bra brack cket et ffor or use use onl only y on com compu pute terr mode models ls e equ quip ippe ped d with with a ba back ckli litt keyb keyboa oard rd

73 7334 3476 76-0 -001 01

Qual Qualco comm mm At Athe hero ros sA AR9 R956 565 58 802 02.1 .11b 1b/g /g/n /n 1× 1×1 1W WiF iFii + BT 4. 4.0 0 Co Comb mbo oA Ada dapt pter  er 

7364 736475 75-0 -001 01

Base Base encl enclos osure ure fo forr u use se on only ly on HP ENV ENVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls wi with thou outt Leap Motion capability

7364 736476 76-0 -001 01

Base Base encl enclos osur ure e for for use use only only on HP ENVY ENVY To Touc uchS hSmar martt 1 17 7N Not oteb eboo ook k PC PC comp comput uter er mode models ls with with Lea Leap p Motion capability

7364 736478 78-0 -001 01

17 17.3 .3-in -in,, AG, FH FHD, D, LED LED To Touc uchS hScre creen en disp displa lay ya asse ssembl mbly y ffor or us use eo only nly on HP ENVY ENVY To Touc uchSm hSmar artt 17 17 Notebook PC computer models

7364 736479 79-0 -001 01

17 17.3 .3-i -in, n, BV, HD, HD, LED LED To Touc uchS hScre creen en di disp spla lay ya ass ssemb embly ly for for use use only only on HP ENVY ENVY To Touc uchS hSma mart rt 17 Notebook PC computer models

30

736480-001

Leap Motion module (includes cable)

7364 736481 81-5 -501 01

Syste System mb boa oard rd eq equip uippe ped dw with ith th the e IInt ntel el HM8 HM87 7E Exp xpre ress ss chip chipset set,, the the Nvidi Nvidia aN N14 14P-G P-GT T (Ge (GeFo Forc rce e7 750 50M) M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Standard operating system for  use only on computer models equipped with a TouchScreen display assembly and with Leap Motion capability (includes replacement thermal material)

7364 736481 81-6 -601 01

Syste System mb boa oard rd eq equip uippe ped dw with ith th the e IInt ntel el HM8 HM87 7E Exp xpre ress ss chips chipset et,, the the Nvidi Nvidia aN N14 14P-G P-GT T (Ge (GeFo Forc rce e7 750 50M) M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Professional operating system for use only on computer models equipped with a TouchScreen display assembly and with Leap Motion capability (includes replacement thermal material)

7364 736482 82-5 -501 01

Syste System mb boa oard rd eq equip uippe ped d with with th the e IInt ntel el HM8 HM87 7E Exp xpre ress ss ch chip ipse set, t, a g gra raph phics ics subs subsys yste tem m with with UMA memory, and the Windows 8 Standard operating system for use only on computer models equipped with a TouchScreen display assembly and with Leap Motion capability (includes replacement thermal material)

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

Spar Spare e par partt numb number er

Desc Descri ript ptio ion n

73 7364 6482 82-6 -601 01

Sys Syste tem mb boa oard rd eq equip uippe ped d wit with h the the Inte Intell HM87 HM87 Exp Expre ress ss ch chip ipse set, t, a grap graphi hics cs subs subsys yste tem m wit with hU UMA MA memory, and the Windows 8 Professional operating system for use only on computer models equipped with a TouchScreen display assembly and with Leap Motion capability (includes replacement thermal material)

73 7364 6483 83-0 -001 01

To Top p cov cover er for for use use on HP ENVY ENVY To Touc uchS hSma mart rt 17 Note Notebo book ok PC co comp mput uter er mode models ls and and com compu pute terr mod model els s equipped with a non-TouchScreen display assembly with Leap Motion capability

73 7366 6685 85-0 -001 01

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the United States (includes keyboard cable and backlight cable)

73 7366 6685 85-0 -031 31

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the United Kingdom and Singapore (includes keyboard cable and backlight cable)

73 7366 6685 85-0 -041 41

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Germany (includes keyboard cable and backlight cable)

73 7366 6685 85-0 -051 51

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in France (includes keyboard cable and backlight cable)

73 7366 6685 85-0 -061 61

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Italy (includes keyboard cable and backlight cable)

73 7366 6685 85-0 -071 71

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Spain (includes keyboard cable and backlight cable)

73 7366 6685 85-1 -131 31

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Portugal (includes keyboard cable and backlight cable)

73 7366 6685 85-1 -141 41

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Turkey (includes keyboard cable and backlight cable)

73 7366 6685 85-1 -161 61

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Latin America (includes keyboard cable and backlight cable)

73 7366 6685 85-1 -171 71

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Saudi Arabia (includes keyboard cable and backlight cable)

73 7366 6685 85-2 -251 51

Keyb Keyboa oard rd with with ba back cklig light ht fo forr use use on HP ENVY ENVY To Touch uchSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Russia (includes keyboard cable and backlight cable)

73 7366 6685 85-A4 -A41 1

Key Keybo boar ard dw wit ith h bac backli kligh ghtt for for use use on on H HP P ENV ENVY Y Touc TouchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Belgium (includes keyboard cable and backlight cable)

73 7366 6685 85-B3 -B31 1

Key Keybo boar ard dw wit ith h bac backli kligh ghtt for for use use on on H HP P ENV ENVY Y Touc TouchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the Netherlands (includes keyboard cable and backlight cable)

73 7366 6685 85-BG -BG1 1

Keyb Keyboa oard rd with with back backlig light ht fo forr u use se on HP ENV ENVY YT Touc ouchS hSma mart rt 17 Note Notebo book ok PC comp comput uter er mode models ls and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Switzerland (includes keyboard cable and backlight cable)

Se Sequ quen enti tial al pa part rt nu numb mber er list listin ing g

31

 

Spare Spa re pa part rt nu numb mber er

Desc Descri ript ptio ion n

7366 736685 85-D -DB1 B1

Keyb Keyboa oard rd with with ba back cklig light ht fo forr u use se on HP E ENV NVY YT Tou ouch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls a and nd computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Canada (includes keyboard cable and backlight cable)

7366 736685 85-D -DH1 H1

Keyb Keyboa oard rd with with ba backl ckligh ightt for for use use o on nH HP P EN ENVY VY Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mode models ls a and nd computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Denmark, Finland, and Norway (includes keyboard cable and backlight cable)

7366 736685 85-F -FL1 L1

Keybo Keyboar ard dw wit ith h bac backli kligh ghtt for for use use on on H HP P ENV ENVY Y Tou Touch chSma Smart rt 17 Note Notebo book ok PC comp comput uter er mod models els and and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the Czech Republic and Slovakia (includes keyboard cable and backlight cable)

32

7373 737327 27-0 -001 01

Inte Intell Dua Duall Cor Core e i3i3-40 4000 00M M2 2.4 .400-GH GHz z pro proce cesso ssorr (16 (1600 00-MH -MHz zF FSB, SB, 3. 3.00-MB MB L3 cach cache, e, 37 W; inc inclu lude des s replacement thermal material)

7373 737328 28-0 -001 01

Inte Intell Dua Duall Cor Core e ii55-42 4200 00M M2 2.5 .500-GH GHz z ((SC SC turb turbo ou up p tto o3 3.1 .100-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FS FSB, B, 3. 3.00-MB MB L3 L3 cache, 37 W; includes replacement thermal material)

7382 738201 01-0 -001 01

Inte Intell Dua Duall Cor Core e ii55-43 4330 30M M2 2.8 .800-GH GHz z ((SC SC turb turbo ou up p tto o3 3.5 .500-GH GHz) z) pro proce cesso ssorr (160 (16000-MHz MHz FS FSB, B, 3. 3.00-MB MB L3 L3 cache, 37 W; includes replacement thermal material)

7410 741074 74-0 -001 01

USB USB b boa oard rd fo forr u use se only only on com compu pute terr m mod odel els sw wit ith hL Lea eap p Mot Motio ion nc cap apab abili ility ty (inclu (include des sc cab able le))

7410 741076 76-0 -001 01

Fin Finge gerp rpri rint nt re read ader er modu module le fo forr u use se on only ly on on c comp omput uter er mod model els sw wit ith hL Lea eap p Mot Motio ion nc cap apab abili ility ty (incl (includ udes es cable)

746450-501

MB UMA HM87 37 W Standard system board

746450-601

MB U UM MA HM HM87 37 37 W Professional sy system b bo oard

746451-501

MB H HM M87 74 740M/2G 3 37 7 W Standard sy system b bo oard

746451-601

MB HM87 740M/2G 37 W Pr Pro ofessio ion nal s sy ystem board

747375-001

1.5 TB 54 5400RPM SATA RAW 9.5 mm H Ha ard Drive

Chap Chapte terr 3 Illu Illust stra rate ted d pa parts rts cata catalo log g

 

4

Removal and replacement procedures preliminary requirements

Tools required

You will need the following tools to complete the removal and replacement procedures: ●

Flat-bladed screwdriver 

●

Magnetic screwdriver 

●

Phillips P0 and P1 screwdrivers

Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. each subassembly subassembly from the com computer, puter, place the the subassembly subassembly (and all NOTE:  As you remove each accompanying screws) away from the work area to prevent damage.

Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic

Tools required

33

 

Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever  possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam.  Avoid dropping dropping drives from any any height on onto to any surface.  Avoid exposing exposing an internal internal hard drive to products products that have magnetic fields, fields, such as monitors monitors or  speakers.  Avoid exposing exposing an internal internal hard drive to products products that have magnetic fields, fields, such as monitors monitors or  speakers.  Avoid exposing exposing a drive to temperature temperature extreme extremes s or liquids. If a drive must be mailed, place the drive in a bubble pack maile mailerr or other suitable form of protective packaging and label the package “FRAGILE.”

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Chapter Chapter 4 Removal Removal and replacem replacement ent procedur procedures es prel prelimin iminary ary requirem requirements ents

 

Grounding guidelines Electrostatic discharge damage Electronic components components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon  junctions.  A discharge of of static electricity from a finger finger or other conductor conductor can destroy destroy static-sensitive devices devices or  microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.  An electronic device device exposed exposed to ESD may not be affected at all all and can work work perfectly throughout throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components components in their electrostatic-safe conta containers iners until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.  Avoid touching touching pins, leads, leads, and circuitry. Hand Handle le electronic components components as as little as possible. If you remove a component, place it in an electrostatic-safe container. The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION:  A product can be be degrade degraded d by as little as 700 700 V. Typical electrostatic voltage levels   Event

Relative humidity 10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Gr Grou ound ndin ing g gu guid idel elin ines es

35

 

Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ●

●

●

● ●

●

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes. Protect ESD-sensitive parts and assemblies with conductive or approved containers or  packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. Place items on a grounded surface before removi removing ng items from their containers.  Always be properly properly grounded grounded when touching touching a compo component nent or assembly. assembly. Store reusable ESD-sensitive parts from f rom assemblies in protective packaging or nonconductive nonconductive foam. Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines Follow these grounding workstation guideline guidelines: s: ●

●

●

●

●

●

●

●

36

Cover the workstation with approved static-shielding material. Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. Use conductive field service tools, such as cutters, screwdrivers, and vacuums. When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials. Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.  Avoid contact contact with pins, leads, or circuitry. circuitry. Turn off power and input signals before inserting or removing connectors or test equipment.

Chapter Chapter 4 Removal Removal and replacem replacement ent procedur procedures es prel prelimin iminary ary requireme requirements nts

 

Equipment guidelines Grounding Groundin g equipment must include either a wrist strap str ap or a foot strap at a grounded workstation. ●

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper  ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage: ●

 Antistatic tape

●

 Antistatic smocks, aprons, aprons, and sle sleeve eve protectors protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive Noncondu ctive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats. Material

Use

Voltage protection level

 Antistatic plastics

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Gr Grou ound ndin ing g gu guid idel elin ines es

37

 

5

Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.

Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer  Self-Repair parts successfully. NOTE: Details about your computer, including model, serial number, product key, and length of  14 for  for details. warranty, are on the service tag at the bottom of your computer. See Labels on page 14 This chapter provides removal and replacement replacement procedures for Customer Self-Repair parts. There are as many as 5 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement.

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Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

Battery Description

Spare part number

6-cell, 62WHr 32.8AH Li-ion battery

710417-001

 

Before removing the battery, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery: 1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) (1) to  to release the battery. NOTE:

3.

The battery release latch automatically returns to its original position.

Pivot the battery upward (2) (2),, and then remove the battery from the computer (3) (3)..

Reverse this procedure to install the battery.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

39

 

Service cover  Description

Spare part number

For use on HP ENVY TouchSmart m7 Notebook PC computer models

720255-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly

720254-001

 

Before disassembling the computer, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39). ).

Remove the service cover: ▲

40

Loosen the captive screw (1) (1) that  that secures the service cover to the computer, lift the cover (2) (2),, and then remove it (3). (3).

Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

Hard drive Description

Spare part number

1.5 TB 5400-RPM SATA RAW 9.5 mm

747375-001

1-TB, 5400-RPM

676521-001

1-TB, 5400-RPM hybrid

731999-001

750-GB, 5400-RPM

634250-001

750-GB, 5400-RPM hybrid

732001-001

500-GB, 5400-RPM

683802-001

500-GB, 5400-RPM hybrid

732000-001

 

Before removing the primary hard drive or secondary secondary hard drive (select ( select models only), follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the powerthe from computer unplugging the power cord from the AC outlet and then unplugging ACthe adapter fromby thefirst computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

Remove the primary hard drive: 1.

Disconnect the hard drive cable from the system board (1) (1),, and then remove it (2) (2)..

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

41

 

2.

Use the tab to remove the hard drive from the hard drive bay (3) (3)..

Remove the secondary hard drive (select models only): (1),, and then remove it (2) (2).. 1. Disconnect the hard drive cable from the system board (1) 2.

42

Use the tab to remove the hard drive from the hard drive bay (3) (3)..

Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

If it is necessary to disassemble the primary or secondary hard drive: 1.

Disconnect the hard drive connector cable (1)  from the hard drive. (1) from

2.

Spread the left and right sides (2) of (2) of the hard drive bracket outward to separate the bracket from the hard drive.

3.

Remove the hard drive bracket (3) (3) from  from the hard drive.

Reverse these procedures to reassemble and install the hard drive.

Memory modules Description

Spare part number

2-GB memory module (PC3L, 12800, 1600-MHz)

691739-001

4-GB memory module (PC3L, 12800, 1600-MHz)

691740-001

8-GB memory module (PC3L, 12800, 1600-MHz)

693374-001

 

Before removing a memory module, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

43

 

4.

Remove the battery (see Battery on page 39 39). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

Remove the memory module: 1.

Spread the retaining tabs (1) (1) on  on each side of the memory module slot to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

2.

Slide the memory module forward (2) (2) to  to remove it.

Reverse this procedure to install a memory module.

WLAN module

44

Description

Spare part number

Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter

724935-001

Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + BT 4.0 Combo Adapter

710662-001

Intel Wireless-N 7260BN 802.11b/g/n 2×2 WiFi + BT 4.0 Combo Adapter

717384-001

Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + BT 4.0 Combo Adapter

733476-001

Qualcomm Atheros AR9485GN 802.11b/g/n 1×1 Wi-Fi Combo Adapter

675794-001

Ralink RT3290LE 802.11b/g/n 1×1 Wi-Fi Bluetooth 4.0 Combo Adapter

690020-001

Realtek RTL 8188EE 802.11b/g/n 1×1 Wi-Fi Combo Adapter

709848-001

Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

 

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. 3.

Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

Remove the WLAN module: 1.

Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1) (1).. NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal.

2.

Remove the Phillips PM screws (2) (2) that  that secure the WLAN module to the system board. (The WLAN module tilts up.)

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3) (3)..

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

45

 

Optical drive NOTE:

The optical drive spare part kit includes the optical drive connector board and cable.

Description

Spare part number

 

For use on HP ENVY TouchSmart m7 Notebook PC computer models: Blu-ray D Diisc R Re ead/Write w wiith S Su uperMulti DV DVD±R/RW Do Double-Layer Co Combo D Drrive

720249-001

Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive

729728-001

DVD±RW Double-Layer SuperMulti Drive

720248-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray D Diisc R Re ead/Write w wiith S Su uperMulti DV DVD±R/RW Do Double-Layer Co Combo D Drrive

720247-001

Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive

720246-001

DVD±RW Double-Layer SuperMulti Drive

729727-001

Before removing the optical drive, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn

2.

the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

Remove the optical drive:

46

1.

Remove the screw (1) that (1) that secures the optical drive to the computer.

2.

Use a flat-blade screw driver or similar tool to press on the optical drive bracket tab (2) (2) to  to release the optical drive.

Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

3.

Remove the optical drive (3) from (3) from the computer.

4.

If it is necessary to replace the optical drive bracket, positio position n the optical drive with the rear panel toward you.

5.

Remove the two screws (1) (1) that  that secure the optical drive bracket to the optical drive.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

47

 

6.

Remove the optical drive bracket (2). (2).

Reverse this procedure to reassemble and install the optical drive.

48

Chapter Chapter 5 Removal Removal and replaceme replacement nt proc procedu edures res for Cust Custome omerr Self-R Self-Repa epair ir parts parts

 

6

Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty.

Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of  warranty, are on the service tag at the bottom of your computer. See Labels on page 14 for 14 for details. This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 83 screws that must be removed, replaced, and/or loosene loosened d when servicing  Authorized Service Service Provider only only parts. Make spe special cial note of ea each ch screw size and location location during during removal and replacement.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

49

 

Display panel NOTE: The TouchScreen display assembly is spared as a whole unit assembly only. The nonTouchScreen display is spared at the subcomponent level only. Before removing the display panel, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39). ).

Remove the display panel: 1.

Open the computer.

2.

Remove the 2 screw covers (1) on t he display panel. (1) on the left and right side base of the NOTE:

3.

Remove the 2 screws (2) (2) on  on the left and right hinges that secure the display panel to the computer. NOTE:

4.

50

Use a sharp probe to pop the covers out to avoid scratching the bezel.

Support the display panel as you are removing the screws.

Loosen the edges of the plastic bezel cover (3) from (3) from all four sides of the display panel.

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

5.

Remove the display bezel (4) (4).. The display bezel is available using spare part number 720227-001.

6.

Remove the display hinge covers (1) (1),1 ,1 screw per hinge.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

51

 

7.

Remove the 6 display panel screws (2 on the top and 6 on the bottom). NOTE:

52

Remove any tabs or tape adhering to the display panel.

8.

Support the display panel as you lean the panel forward (1) (1),, and then release the support strip (2) (2) that  that secures the display panel connector.

9.

Disconnect the display panel cable from the display panel (3) (3),, and then remove the panel (4) (4)..

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

10. Remove the 4 screws securing the hinge brackets to the panel (1) (1),, and then remove the panel (2) (2)..

Reverse this procedure to install the display panel.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

53

 

RTC battery Description

Spare part number

RTC battery

651948-001

 

Before removing the RTC battery, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

Remove the RTC battery: ▲

Disconnect the RTC battery cable from the system board (1) (1).. Use a thin, non-conductive tool to remove the RTC battery (2) (2) from  from the socket on the system board.

Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the “+” sign faces up.

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Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

Base enclosure Description

Spare part number

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720226-001

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models with Leap Motion capability

736476-001

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models without Leap Motion capability

736475-001

Base enclosure for use only on computer models equipped with a non-TouchScreen display assembly

720225-001

 

Rubber Feet Kit: For use on HP ENVY TouchSmart m7 Notebook PC computer models

720259-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly

720258-001

Before disassembling disassembling the computer, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43). 43 ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

9.

Remove the optical drive (see Optical drive on page 46 46). ).

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55

 

Remove the base enclosure:

56

1.

Turn the computer face down, and remove the rubber feet (1)  and the 2 screws (2) (1) and (2)..

2.

Remove 10 2.5x4-MM screws (1), (1), and then remove 4 screws from the left and right sides of the base enclosure (2) (2)..

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

3.

Remove 3 2x5-MM screws around the memory module area.

4.

Remove 3 2x3-MM screws from the optical drive bay, and then remove 5 2x3-MM screws from the hard drive bays.

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

57

 

58

5.

Remove 3 1.5x2-MM screws from the battery bay.

6.

Disconnect the subwoofer cable (1) (1),, the optical drive cable (2) (2),, and the front fr ont speaker cable (3) from the system board.

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

7.

Remove the base enclosure. NOTE:

Use a thin, non-conductive tool to remove the base enclosure.

Front speakers Description

Spare part number

Front speaker Kit (includes left and right speakers and cable)

720262-001

 

Before removing the front speakers, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4.

and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43). 43 ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

9.

Remove the optical drive (see Optical drive on page 46 46). ).

10. Remove the base enclosure (see Base enclosure on page 55). 55 ).

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59

 

Remove the front speakers: 1.

Turn the computer, with the front edge toward you.

2.

Remove 4 screws (1). (1).

3.

Disengage the cables, and then remove the front speakers (2) (2)..

Reverse this procedure to install the speakers.

Optical drive connector board NOTE: The optical drive connector board and cable are included in the optical drive spare part kit. See x for optical drive spare part kit information information.. Before removing the optical drive connector board, follow these steps:

60

1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43 43). ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

9.

Remove the optical drive (see Optical drive on page 46 46). ).

55 ). 10. Remove the base enclosure (see Base enclosure on page 55). Remove the optical drive connector board: ▲

Remove the screw (1), (1), and then lift the optical drive connector board (2) (2) to  to remove it.

Reverse this procedure to install the optical drive connector board.

Subwoofer  Description

Spare part number

Subwoofer

720263-001

 

Before removing the subwoofer, follow these steps: 1.

Shut down theon, computer. you are unsure whether the computer is off or in Hibernation, turn the computer and thenIfshut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43). 43 ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

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61

 

9.

Remove the optical drive (see Optical drive on page 46 46). ).

55). ). 10. Remove the base enclosure (see Base enclosure on page 55 Remove the subwoofer: ▲

Disconnect the subwoofer cable (1) (1),, remove the 3 screws (2) (2),, and then remove the subwoofer  (3) (3) and  and 3 rubber grommets (4) (4)..

Reverse this procedure to install the subwoofer.

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Display hinges and top cover  Description

Spare part number

Display hinges (including covers and brackets)

720238-001

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720272-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability

736483-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly, but not equipped with Leap Motion capability

720271-001

 

Before removing the hinges and top cover: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the memory modules (see Memory modules on page 43). 43 ).

9.

Remove the WLAN module (see WLAN module on page 44). 44).

46). ). 10. Remove the optical drive (see Optical drive on page 46 11. Remove the base enclosure (see Base enclosure on page 55). 55 ).

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63

 

Remove the display hinge covers: 1.

Disengage the WLAN cable (1)  and the display cable (2) (1) and (2),, and then disconnect the webcam cable (3) (3)..

2.

Remove the 3 6.5-MM screws on the left side (5) (5) and  and the 4 6.5-MM screws on the right side (5) that secure the hinges to the display panel.

3.

Open the hinges slightly, and then slide the top cover away from the display assembly.

To install the display hinges, reverse these steps.

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Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

Display panel cable Description

Spare part number

Display panel cable

720229-001

 

Before removing the display panel cable: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39. 39.

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the memory modules (see Memory modules on page 43). 43 ).

9. Remove the WLAN module (see WLAN module on page 44). 44). 10. Remove the optical drive (see Optical drive on page 46 46). ). 11. Remove the base enclosure (see Base enclosure on page 55). 55 ). 12. Remove the top cover (see Display hinges and top cover on page 63). 63). Remove the display panel cable: ▲

Disconnect the display panel cable from the clips to release it (1) (1),, and then remove the cable (2) (2)..

Reverse this procedure to install the display panel cables.

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65

 

Webcamera/microphone module Description

Spare part numbers

Webcamera/microphone module

720273-001

Webcamera/microphone module cable

720229-001

Before removing the webcamera/microphone module: 1. Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39..

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8. 9.

Remove the memory modules (see Memory modules on page 43 43). ). Remove the WLAN module (see WLAN module on page 44). 44).

46). ). 10. Remove the optical drive (see Optical drive on page 46 11. Remove the base enclosure (see Base enclosure on page 55 55). ). 12. Remove the top cover (see Display hinges and top cover on page 63 63). ). Remove the webcamera/microphone module: ▲

66

Release the webcamera/microphone module (1), (1), and then disconnect the webcamera/ microphone module cable (2) (2)..

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

Reverse this procedure to install the webcamera/microphone module.

WLAN antenna cables Description

Spare part numbers

WLAN antenna cables

720222-001

Before removing the antenna cables: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the memory modules (see Memory modules on page 43). 43 ).

9.

Remove the WLAN module (see WLAN module on page 44). 44).

10. Remove the optical drive (see Optical drive on page 46 46). ). 11. Remove the base enclosure (see Base enclosure on page 55). 55 ). 12. Remove the top cover (see Display hinges and top cover on page 63). 63). Remove the WLAN antenna cables:

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67

 

▲

Remove the WLAN antenna transceivers (1) (1),, and then remove the cables (2) (2) from  from the left and right sides of the hinge.

Reverse this procedure to install the WLAN antenna cables.

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Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

USB board Description

Spare part number

For use onl only y on com comput puter er m mode odels ls e equi quippe pped d with with a gra graphic phics s su subsy bsyste stem m wit with h di discr screte ete mem memory ory

724 724142 142-00 -001 1

For use only on computer models with Leap Motion capability

741074-001

Fo Forr use use on only ly on co compu mpute terr mod model els s equ equip ippe ped d with with a gra graph phics ics su subs bsyst ystem em with with UMA UMA memo memory ry

7202 720251 51-0 -001 01

 

Before removing the USB board, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7. 8.

Remove the hard drive (see Hard drive on page 41). 41 ). Remove the memory modules (see Memory modules on page 43). 43 ).

9.

Remove the WLAN module (see WLAN module on page 44). 44).

10. Remove the optical drive (see Optical drive on page 46 46). ). 55 ). 11. Remove the base enclosure (see Base enclosure on page 55). 12. Remove the front speakers (see Front speakers on page 59). 59). 13. Remove the subwoofer (see Subwoofer on page 61). 61).

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69

 

Remove the USB board and cables:

70

1.

Disconnect the USB board cable (1)  disconnect the ZIF connector for the ribbon cable (2)  from (1) disconnect (2) from the top cover, and then disengage the cable (3)  from the channels. (3) from

2.

Remove the screws securing the USB board (4) (4)..

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

3.

Disengage the audio cable (1) (1),, disconnect the board (2) (2),, and then remove the USB board (3) (3)..

Reverse this procedure to install the USB board and cables.

Fingerprint reader board Description

Spare part number

Fingerprint reader board

720236-001

 

Before removing the Fingerprint reader board, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the service cover (see Service cover on page 40). 40).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43). 43 ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

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71

 

9.

Remove the optical drive (see Optical drive on page 46 46). ).

55). ). 10. Remove the base enclosure (see Base enclosure on page 55 Remove the fingerprint reader board and cable: 1.

Disconnect the cable (1) (1) that  that secures the fingerprint reader to the top cover.

2.

Release the top cover shield (2) and (2) and (3), (3), and then remove the fingerprint reader board.

Reverse this procedure to install the fingerprint reader board and cable.

Leap Motion module Description

Spare part number

Leap Motion module (includes cable)

736480-001

 

Before removing the Leap Motion module, follow these steps:

72

1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the display panel (see Display panel on page 50 50). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43 43). ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

9.

Remove the optical drive (see Optical drive on page 46 46). ).

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

10. Remove the base enclosure (see Base enclosure on page 55). 55 ). 69). 11. Remove the USB board (see USB board on page 69). 71 ). 12. Remove the fingerprint reader module (see Fingerprint reader board on page 71). Remove the Leap Motion module: 1.

Disconnect the Leap Motion module cable (1) (1) from  from the system board.

2.

Remove the two Phillips PM1.5×2.5 screws (2) (2) that  that secure the Leap Motion module to the top

3.

cover. Detach the Leap Motion module grounding shield (3) (3) from  from the top cover. (The Leap Motion grounding shield is attached to the top cover with double-sided adhesive.)

4.

Remove the Leap Motion module (4) (4)..

Reverse this procedure to install the Leap Motion module.

Power connector cable Description

Spare part number

For use onl only y on com comput puter er m mode odels ls e equi quippe pped d with with a gra graphic phics s su subsy bsyste stem m wit with h di discr screte ete mem memory ory

720 720240 240-00 -001 1

Fo Forr use use on only ly on co compu mpute terr mod model els s equ equip ippe ped d with with a gra graph phics ics su subs bsyst ystem em with with UMA UMA memo memory ry

7202 720241 41-0 -001 01

Comp Co mpon onen entt replac replacem emen entt proce procedu dure res s

 

73

 

Before removing the power connector cable, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the display panel (see Display panel on page 50 50). ).

5.

Remove the service cover (see Service cover on page 40 40). ).

6.

Remove the hard drive (see Hard drive on page 41). 41 ).

7.

Remove the memory modules (see Memory modules on page 43 43). ).

8.

Remove the WLAN module (see WLAN module on page 44). 44).

9.

Remove the optical drive (see Optical drive on page 46 46). ).

10. Remove the base enclosure (see Base enclosure on page 55 55). ). Remove the power connector cable: 1.

Release the metal clip to disconnect the power connector cable (1) (1) from  from the system board.

2.

Disengage the cable from the clips (2) (2)..

3.

Release the clips (3), (3), and then remove the power connector cable (4) (4)..

Reverse this procedure to install the power connector cable and bracket.

Fan

74

Description

Spare part number

Fan (with foil)

720235-001

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

 

Before removing the fan: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the memory modules (see Memory modules on page 43). 43 ).

9.

Remove the WLAN module (see WLAN module on page 44). 44).

10. Remove the optical drive (see Optical drive on page 46 46). ). 11. Remove the base enclosure (see Base enclosure on page 55). 55 ). Remove the fan: 1.

Disconnect the fan cable from the system board, and then remove the piece of tape that secures

2.

the fan to the heat sink (1). (1). Remove the 3 screws securing the fan to the unit (2) (2) and  and (3) (3)..

3.

Lift the fan (4)  to remove it. (4) to

Reverse this procedure to install the fan.

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System board NOTE:

The system board spare part kit includes replacemen replacementt thermal material.

Description

Spare part number

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 4-GB of discrete memory, m emory, and the Windows 8 Professional operating system for  use only on computer models equipped Leap Motion capability

736481-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Standard operating system for use only on computer models equipped with Leap Motion capability

736481-501

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of discrete memory, m emory, and the Windows 8 Professional operating system

720267-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of discrete memory, m emory, and the Windows 8 Standard operating system

720267-501

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, m emory, and the Windows 8 Professional operating system

720266-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, m emory, and the Windows 8 Standard operating system

720266-501

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Professional operating system for use only on computer models equipped with

736482-601

Leap Motion capability Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Standard operating system for use only on computer c omputer models equipped with Leap Motion capability

736482-501

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Professional operating system

720265-601

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Standard operating system

720265-501

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Standard operating system for use only on computer c omputer models equipped with Leap Motion capability

746450-501

Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, m emory, and the Windows 8 Professional operating system for use only on computer models equipped with

746450-601

Leap Motion capability Equipped with the Intel HM87 Express chipset, a graphics subsystem with discrete memory, and the Windows 8.1 Standard operating system for use only on computer models equipped with Leap Motion capability

746451-501

Equipped with the Intel HM87 Express chipset, a graphics subsystem with discrete memory, and the Windows 8 Professional operating system for use only on computer models equipped with Leap Motion capability

746451-601

Before removing the system board, follow these steps:

76

1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Servic Service e Provid Provider er parts parts

 

 

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39). 39).

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8. 9.

Remove the RTC battery (see RTC battery (see RTC battery on page 54). 54). Remove the memory modules (see Memory modules on page 43). 43 ).

10. Remove the WLAN module (see WLAN module on page 44). 44). 11. Remove the optical drive (see Optical drive on page 46 46). ). 55 ). 12. Remove the base enclosure (see Base enclosure on page 55). Remove the system board: 1.

2.

Remove the following cables: ●

Power button board cable (1)  and (4) (1) and

●

TouchPad board cable (2)

●

Keyboard cable (3)

Remove the 6 screws (5) (5)..

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77

 

3.

Lift the system board (1) , (1) , and then remove the system board (2) (2) by  by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

Heat sink Description

Spare part number

For use only on computer models equipped with the Intel HM87 Express Chipset and an Nvidia N14P-GT (GeForce 750M) graphics subsystem

720233-001

For use only on computer models equipped with the Intel HM87 Express Chipset and an Nvidia N14P-GV2 (GeForce 740M) graphics subsystem

720232-001

For use only on computer models equipped with the Intel HM87 Express Chipset and a graphics subsystem with UMA memory

720231-001

 

computer, allow at least 7.6 cm (3 in) of clearance on the left side NOTE: To properly ventilate the computer, of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power  management/battery managem ent/battery conservation configurations, battery fast charging, and software requirements. requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Before removing the heat sink, follow these steps:

78

1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39), ),

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

Chapter Chapter 6 Removal Removal and replacem replacement ent procedu procedures res for Auth Authorize orized d Service Service Provider Provider parts parts

 

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54). 54).

9.

Remove the memory modules (see Memory modules on page 43). 43 ).

10. Remove the WLAN module (see WLAN module on page 44). 44). 11. Remove the optical drive (see Optical drive on page 46 46). ). 55 ). 12. Remove the base enclosure (see Base enclosure on page 55). 13. Remove the fan (see Fan on page 74). 74). 14. Remove the system board (see System board on page 76). 76). Remove the heat sink: ▲

Loosen the 4 captive screws in the order listed on the heat sink (1) (1),, and then remove the heat sink (2) (2)..

NOTE:

There is thermal paste between the heat sink and the processor.

Reverse this procedure to install the heat sink.

Processor  Description

Spare part number

Intel Quad Core i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 47 W)

723523-001

Intel Quad Core i7-4800MQ 2.70-GHz (SC turbo up to 3.70-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W)

723524-001

Intel Quad Core i7-4702MQ 2.20-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB,

723522-001

 

6.0-MB L3 cache, 37 W)

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Description

Spare part number

Intel Quad Core i7-4700MQ 2.40-GHz (SC turbo up to 3.40-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, 47 W)

723521-001

Intel Dual Core i5-4330M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 3.0MB L3 cache, 37 W)

738201-001

Intel Dual Core i5-4200M 2.50-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 3.0MB L3 cache, 37 W)

737328-001

In Inte tell Du Dual al Co Core re ii33-40 4000 00M M 2.40 2.40-G -GHz Hz pro proce cess ssor or ((16 1600 00-M -MHz Hz FSB FSB,, 3.0 3.0-M -MB B L3 ca cach che, e, 37 W) W)

73 7373 7327 27-0 -001 01

 

Before removing the processor, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39), ),

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54 54). ).

9.

Remove the memory modules (see Memory modules on page 43 43). ).

10. Remove the WLAN module (see WLAN module on page 44). 44). 11. Remove the optical drive (see Optical drive on page 46 46). ). 55). ). 12. Remove the base enclosure (see Base enclosure on page 55 13. Remove the fan (see Fan on page 74 74). ). 14. Remove the system board (see System board on page 76 76). ). 15. Remove the heat sink (see Heat sink on page 78 78). ).

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Remove the processor: 1.

Use a Torx T8 screwdriver to unlock the processor by turning the screw counter-clockwise 1/2 turn (1) (1)..

2.

Lift the processor (2) (2) to  to remove it from the socket (3) (3)..

Reverse this procedure to install the processor.

Keyboard NOTE:

The keyboard spare part kit includes a keyboard cable.

For u us se iin n co country o orr rre egion:

Spare p pa ar t n nu umber:

Fo r use iin n co country o orr rre egion:

Spare p pa art nu num be ber:

Keyboard with backlight for use only on HP ENVY ENV Y TouchSmart m7 Notebook PC computer m models odels (includes keyboard cable and backlight cable): For use in Canada

720245-DB1

For use in the United States

720245-001

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability (includes keyboard cable and backlight cable): For use in Belgium

736685-A41

For use in Portugal

736685-131

For use in Canada

736685-DB1

For use in Russia

736685-251

For use in the Czech Republic and Slovakia

736685-FL1

For use in Saudi Arabia

736685-171

For use in Denmark, Finland, and Norway

736685-DH1

For use in Spain

736685-071

For use in France

736685-051

For use in Switzerland

736685-BG1

For use in Germany

736685-041

For use in Turkey

736685-141

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F or or u us se iin n co country o orr rre egion:

Sp Spa are p pa art n nu umber:

For us use iin n co country o orr rre egion:

Spare p pa art nu number:

For use in Italy

736685-061

For use in the United Kingdom and Singapore

736685-031

For use in Latin America

736685-161

For use in the United States

736685-001

For use in the Netherlands

736685-B31

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly, but without Leap Motion capability (includes keyboard cable and backlight cable): For use in Belgium

720244-A41

For use in Portugal

720244-131

For use in Canada

720244-DB1

For use in Russia

720244-251

For use in the Czech Republic and Slovakia

720244-FL1

For use in Saudi Arabia

720244-171

For use in Denmark, Finland, and Norway

720244-DH1

For use in Spain

720244-071

For use in France

720244-051

For use in Switzerland

720244-BG1

For use in Germany

720244-041

For use in Turkey

720244-141

For use in Italy

720244-061

For use in the United Kingdom and Singapore

720244-031

For use in the Netherlands

720244-B31

For use in the United States

720244-001

For use in Latin America

720244-161

Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly (includes keyboard cable and pointing stick cable): For use in the United States

720242-001

For use in France

720242-051

For use in Italy

720242-061

Before removing the keyboard, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39), ),

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54 54). ).

9.

Remove the memory modules (see Memory modules on page 43 43). ).

10. Remove the WLAN module (see WLAN module on page 44). 44). 46). ). 11. Remove the optical drive (see Optical drive on page 46

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12. Remove the base enclosure (see Base enclosure on page 55). 55 ). 74). 13. Remove the fan (see Fan on page 74). 76). 14. Remove the system board (see System board on page 76). Remove the keyboard: 1.

Release the power button board cable.

2.

Remove the 4 Phillips PM 2x3 screws (1), (1), and then release the shield from the keyboard (2) (2)..

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3.

Remove the 2 Phillips PM 2.5x3 screws securing the keyboard to the top cover (1) (1),, slide the keyboard to release it from the tabs, and then remove the keyboard from the top cover (2) (2)..

Reverse this procedure to install the keyboard.

Rear speakers Description

Spare part number

Speaker Kit (includes left and right speakers and cable)

720261-001

 

Before removing the rear speakers, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39), ),

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54 54). ).

9.

Remove the memory modules (see Memory modules on page 43 43). ).

10. Remove the WLAN module (see WLAN module on page 44). 44).

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11. Remove the optical drive (see Optical drive on page 46 46). ). 55 ). 12. Remove the base enclosure (see Base enclosure on page 55). 74). 13. Remove the fan (see Fan on page 74). 14. Remove the system board (see System board on page 76). 76). 15. Remove the keyboard (see Keyboard on page 81). 81). Remove the rear speakers: ▲

Disengage the power connector cable (1) (1) from  from the tabs, remove the 4 screws (2) (2),, and then remove the rear speakers (3). (3).

Reverse this procedure to install the rear speakers.

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Power button board Description

Spare part number

Power button board (includes cable)

720250-001

 

Before removing the Power button board, follow these steps: 1.

Shut down the computer. computer. If you are unsure whether the compute computerr is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39 39), ),

5.

Remove the display panel (see Display panel on page 50 50). ).

6.

Remove the service cover (see Service cover on page 40 40). ).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54 54). ).

9. Remove the memory modules (see Memory modules on page 43 43). ). 44). 10. Remove the WLAN module (see WLAN module on page 44). 11. Remove the optical drive (see Optical drive on page 46 46). ). 12. Remove the base enclosure (see Base enclosure on page 55 55). ). 74). ). 13. Remove the fan (see Fan on page 74 14. Remove the system board (see System board on page 76 76). ). 15. Remove the keyboard (see Keyboard on page 81 81). ). Remove the Power button board and cable:

86

1.

Turn the top cover upside down, with the back edge toward you.

2.

Remove the 2 Phillips PM 2.0x3x0 screws securing the Power button board to the top cover (1) (1)..

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3.

Remove the Power button board (2) (2).. NOTE:

The Power button board's cable is attached to the board.

Reverse this procedure to install the Power button board.

TouchPad module Description

Spare part number

For use only on HP ENVY TouchSmart m7 Notebook PC computer models

720230-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability

720253-001

 

Before removing the TouchPad button board, follow these steps: 1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 39), 39),

5.

Remove the display panel (see Display panel on page 50). 50 ).

6.

Remove the service cover (see Service cover on page 40). 40).

7.

Remove the hard drive (see Hard drive on page 41). 41 ).

8.

Remove the RTC battery (see RTC battery (see RTC battery on page 54). 54).

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9.

Remove the memory modules (see Memory modules on page 43 43). ).

44). 10. Remove the WLAN module (see WLAN module on page 44). 46). ). 11. Remove the optical drive (see Optical drive on page 46 12. Remove the base enclosure (see Base enclosure on page 55 55). ). 13. Remove the fan (see Fan on page 74 74). ). 76). ). 14. Remove the system board (see System board on page 76 15. Remove the keyboard (see Keyboard on page 81 81). ). Remove the TouchPad button board and cable: 1.

Turn the top cover upside down, with the back edge toward you.

2.

Disconnect the cable that secures the TouchPad cable to the system board.

3.

Remove the 5 Phillips PM 2.5×3.0 screws (1) and (1) and the 2 Phillips PM 2.5x3.0 screws (2) (2) that  that secure the TouchPad button board to the top cover.

4.

Lift up on the rear edge, slide backward, and then remove the TouchPad button board and cable (3) (3)..

Reverse this procedure to install the TouchPad button board and cable.

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7

Windows 7 - Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output Input/Output System (BIOS), controls communication communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

Starting Setup Utility (BIOS) ▲

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, esc, and then press f10 f10..

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.

Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs SoftPaqs.. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and date and System BIOS) BIOS) can be displayed by pressing fn fn+ +esc esc (if  (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2.

Use the arrow keys to select Main Main..

3.

To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit Exit,, select Exit Discarding Changes, Changes, and then press enter .

4.

Select Yes Select  Yes..

St Star arti ting ng Se Setu tup p Ut Util ilit ity y ((BI BIOS OS))

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Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downlo download ad and install a BIOS update only when the computer is connected to reliable external power using the  AC adapter. Do not not download or or install a BIOS up update date while the the computer is running running on battery battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, r emove, connect, or disconnect any device, cable, or cord. 1.

Select Start Start  > Help and Support  Support > Maintain Maintain..

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

3.

 At the download download area, follow these these steps: a.

Identify the BIOS update that is later than the BIOS version currently installed on your  computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1.

Open Windows Explorer by selecting Start Start  > Computer .

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename filename.exe). .exe).

5.

The BIOS installation begins. Complete the installation by following the on-screen instructions.

message on the screen reports a successfu successfull installation, you you can delete delete the NOTE:  After a message downloaded downloade d file from your hard drive.

Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.

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To start HP PC Hardware Diagnostics UEFI: 1.

Turn on or restart the computer, quickly press esc, esc, and then press f2. f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a.

Connected USB drive NOTE: To download the HP PC Hardware Diagnostics Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 91 .

2.

b.

Hard drive

c.

BIOS

When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to t o run, and then follow the on-screen instructions. NOTE:

If you need to stop a diagnostic test while it is running, press esc esc..

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: only.

Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English

1.

Go to http://www.hp.com. http://www.hp.com.

2.

Point to Support Support,, located at the top of the page, and then click Download Drivers. Drivers.

3.

In the text box, enter the product name, and then click Go Go..  – or – Click Find Now to Now to let HP automatica automatically lly detect your product.

4.

Select your computer model, and then select your operating system.

5.

In the Diagnostic section, click HP UEFI Support Environment. Environment.  – or – Click Download Download,, and then select Run Run..

Using Usin g HP PC Hardware Hardware Diagnost Diagnostics ics (UEFI) (UEFI) (se (select lect models models only) only)

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8

Specifications

Computer specifications  

Metric Me

U.S.

Width

29.16 cm

11.48 in

Depth

2.15 cm

8.46 in

Height (front to back)

2.11 to 3.19 cm

0.83 to 1.26 in

With 6-cell battery

1.60 kg

3.53 lb

With 3-cell battery

1.46 kg

3.22 lb

Dimensions

Weight

Input power  Operating voltage and current

19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W 19.5 V dc @ 6.15 A – 120 W

Temperature Operating

5°C to 35°C

41°F to 95°F

Nonoperating

-20°C to 60°C

-4°F to 140°F

Relative humidity (noncondensing) humidity (noncondensing) Operating

10% to 90%

Nonoperating

5 % to 9 5 %

Maximum altitude (unpressurized) altitude (unpressurized) Operating

-15 m to 3,048 m

-50 ft to 10,000 ft

Nonoperating

-15 m to 12,192 m

-50 ft to 40,000 ft

NOTE:  Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.

43.9-cm (17.3-in), HD+ display specifications

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Metric Me

U.S.

 Active diagonal size

43.9-cm

17.3-in

Resolution

1600x900 (HD+)

 Active area

382.08x214.92

Chap Chapte terr 8 Spec Specif ific ica ation tions s

 

 

M etric Me

U.S.

PPI

106

Surface treatment

Anti-glare or BrightView

Contrast ratio

300:1 (typical) – Anti-glare 500:1 – BrightView

Response time

16 m s

Brightness

200 nits (typical)

Viewing angle

SVA

Backlight

LED

Luminance uniformity @ 13 points

1.4 (typ), 1.6 (max)

Lifetime (1/2 luminance)

12,000 hours

Color coordinate (white)

(0.313, 0.329)

Color tolerance (White)

+/- 0.02

Color tolerance (W, R, G, B)

+/- 0.03

Color gamut

60% NTSC @ CIE 1931

Hard drive specifications  

1. 5 TB, 5400 rpm*

1-TB*

750-GB*

500-GB*

Height

9.5 mm

9.5 mm

9.5 mm

9.5 mm

Width

70 mm

70 mm

70 mm

70 mm

Weight

107 g

107 g

115 g

101 g

Interface type

SATA

SATA

SATA

SATA

Transfer rate

145 MB/sec

145 MB/sec

100 MB/sec

100 MB/sec

Security

 ATA security

ATA security

ATA security

ATA security

Dimensions

Seek times (typical times (typical read, including setting) Single track

2.0 ms

2.0 ms

1 .5 m s

3 ms

 Average

12 ms

12 ms

11 ms

13 ms

Maximum

22ms

22ms

14 ms

24 m s

Logical blocks

2,930,277,168

1,953,525,168

1,465,149,168

1,048,576,000

Disc rotational speed

 

5400 rpm

Operating temperature

 

5°C to 55°C (41°F to 131°F)

*1 TB = 1 trillion bytes and 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

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9

Windows 7 - Ba Backing up up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your  information and retrieve it if ever needed.

Creating backups 1.

Use HP Recovery Manager to create recovery r ecovery media immediate immediately ly after you set up the working computer.

2.

 As you add hardware hardware and software programs, programs, create system restore points.

3.

 As you add photos, photos, video, music, music, and other other personal files, cre create ate a backup of of your system and personal information.

Creating recovery media to recover the original system  After you successfully successfully set up the com computer, puter, you sho should uld create reco recovery very discs or a recovery recovery flash drive using HP Recovery Manager. You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted. A system recovery r ecovery reinstalls the original operating system, and then configures the settings for the default programs.

What you need to know ●

●

Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. HP Recovery Manager examines the computer and determines the required storage capacity for  the flash drive or the number of blank DVD discs that will be required. Use DVD-R, DVD+R, DVD-R DL, DVD+R DL discs or a flash drive. Do not use rewriteable discs such as CD±RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software.

●

●

Be sure that the computer is connected to AC power before you begin creating the recovery media.

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

Store the recovery media in a safe location, separate from the computer.

●

94

You can use an optional external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from support through the HP website. Go to http://www.hp.com/support http://www.hp.com/support,, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

If necessary, you can exit the program before you have finished creating the recovery media. The next time you open HP Recovery Manager, you will be prompted to continue the process.

Chapter Chapter 9 Windows Windows 7 - Back Backing ing up, restoring restoring,, and reco recoverin vering g

 

Creating the recovery media 1.

Select Start  and type recovery in the search field. Select Recovery Manager  from  from the list. Start and  Allow the action to continue, if prompted. prompted.

2.

Click Recovery Media Creation. Creation.

3.

Follow the on-screen instructions to continue.

To recover, see Recovering the original system using HP Recovery Manager on page 97 .

Creating system restore points  A system restore point point is a snapsh snapshot ot of certain ha hard rd drive contents contents saved by Windows Windows System Restore at a specific time. A restore point contains information such as registry r egistry settings that Windows uses. Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created. Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point, but it does affect software you may have installed. For example, if you download a photo from a digital camera and then restore the computer to the state it was on the previous day, the photo remains on the computer. However, if you install photo viewing software and then restore your computer computer to the state it was on the previous day, the software will be uninstalled, and you won't be able to use it.

What you need to know ●

If you restore to a restore point and then change your mind, you can undo the restoration.

●

You should create system restore points:

●

◦

Before you add or change software or hardware

◦

Periodically, whenever the computer is running normally

System Restore also saves shadow copies of files that have been changed since the last restore point was created. For more information about using shadow copies to restore, see Help and Support.

Creating a system restore point 1.

Select Start Start  > Control Panel  Panel > System and Security  Security > System System..

2.

In the left pane, click System Protection. Protection.

3.

Click the System Protection tab. Protection tab.

4.

Click Create Create,, and follow the on-screen instructions.

97.. To restore, see Restoring to a previous system restore point on page 97

Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files depends on how recent your backup is. As you add new software and data files, you should create backups on a regular basis.

Creati tin ng ba backups

95

 

Tips for a successful backup ●

●

●

Number backup discs before inserting them into the optical drive. Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up these folders periodically. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your  settings. The screen shot can be a time-saver if you have to re-enter your preferences.

To create a screen shot: 1.

Display the screen you want to save.

2.

Copy the screen image: alt+ +prt sc. sc. To copy only the active window, press alt To copy the entire screen, press prt sc. sc.

3.

Open a word-processing document or graphics editing program, and then select Edit Edit  > Paste Paste.. The screen image is added to the document.

4.

Save and print the document.

What you need to know ●

You can back up your information to an optional external hard drive, a flash drive, a network

●

drive, or discs. Connect the computer to AC power during backups.

●

 Allow enough enough time for the ba backup. ckup. Depen Depending ding on files size sizes, s, it may take more than than an hour.

●

Verify the amount of free space on your backup storage device before you back up.

●

You should back up: ◦

Before adding or changing software or hardware.

◦

Before the computer is repaired or restored.

◦

On a regular schedule to be sure you have recent copies of personal information.

◦

 After you add many many files—for example, example, if you sa saved ved videos from a birthday party. party.

◦

◦

Before using antivirus software to remove a malicious program.  After adding information information tha thatt is hard to replace, replace, such as picture pictures, s, videos, music, project project files, or data records.

Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the level you want to back up, from individual folders to drives. The backups are compressed to save space. To back up: 1.

Select Start Start  > Control Panel  Panel > System and Security  Security > Backup and Restore. Restore.

2.

Follow the on-screen instructions to schedule and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. information.

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Chapter Chapter 9 Windows Windows 7 - Backing Backing up, restoring restoring,, and reco recoverin vering g

 

To restore, see Restoring specific files using Windows Backup and Restore on page 97. 97.

Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can restore the computer to a previous system restore point (created at an earlier date and time). To restore to a previous system restore point, when the computer was running correctly: 1.

Select Start Start  > Control Panel  Panel > System and Security  Security > System System..

2.

In the left pane, click System Protection. Protection.

3.

Click the System Protection tab. Protection tab.

4.

Click System Restore, Restore, and follow the on-screen instruction instructions. s.

Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager. You can only restore specific files that you have backed up before.

Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore: 1.

Select Start Start  > Control Panel  Panel > System and Security  Security > Backup and Restore. Restore.

2.

Follow the on-screen instructions to restore your backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

Recovering the original system using HP Recovery Manager  HP Recovery Manager software allows you to repair or recover the computer to its original factory state.

What you need to know ●

●

●

HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from fr om the disc provided by the manufacture manufacturer. r.  A system recovery should should be used as as a final attempt attempt to correct computer computer issues. If you have not not 97) and already tried restore points (see Restoring to a previous system restore point on page 97) 97), ), try them before using HP Recovery partial restores (see Restoring specific files on page 97 Managerr to recover your system. Manage  A system recovery must must be performed performed if the computer computer hard drive fails or or if all attempts to correct correct any functional computer issues fail.

Resto estore re and rrec ecov ove ery

97

 

●

●

If the recovery media do not work, you can obtain recovery discs for your system from support http://www.hp.com/support,, select your country or region, and through the HP website. Go to http://www.hp.com/support follow the on-screen instructions. The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are re-installed, but other software applications applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail.

Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you to restore your system without the need for recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is still working. To check for the presence of a recovery partition, select Start Start,, right-click Computer  then  then select Manage  > Disk Management. Manage Management. If the recovery partition is present, a Recovery drive is listed in the window. NOTE: 1.

Recovery discs have been included if your computer did not ship with a recovery r ecovery partition.

 Access HP Recovery Manager Manager in either either of the followi following ng ways: ●

Select Start Start and  and type recovery in the search field. Select Recovery Manager  from  from the list.  – or –

●

esc while  while the “Press the ESC key for  Turn on or restart the computer, and then press esc Startup Menu” message is displayed at the bottom of the screen. Then press f11 f11 while  while the “F11 (System Recovery)” message is displayed on the screen.

2.

Click System Recovery in Recovery in the HP Recovery Manager  window.   window.

3.

Follow the on-screen instructions.

Recovering using the recovery media 1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.  – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically automatically restart in HP Recovery Manager, change the 99.. computer boot order. See Changing the computer boot order on page 99

98

3.

Press f9 f9 at  at system bootup.

4.

Select the optical drive or the flash drive.

5.

Follow the on-screen instructions.

Chapter Chapter 9 Windows Windows 7 - Backing Backing up, restoring restoring,, and reco recoverin vering g

 

Changing the computer boot order  To change the boot order for recovery discs: 1.

Restart the computer.

2.

Press esc esc while  while the computer is restarting, and then press f9 for f9 for boot options.

3.

Select Internal CD/DVD ROM Drive from Drive from the boot options window.

To change the boot order for a recovery flash drive: 1.

Insert the flash drive into a USB port.

2.

Restart the computer.

3.

Press esc esc while  while the computer is restarting, and then press f9 for f9 for boot options.

4.

Select the flash drive from the boot options window.

Resto estore re and rrec eco ove very ry

99

 

10 Po Pow wer co cord se set req requ uirem eme ent nts s The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet tthe he requirements of the country or  region where the computer is used.

Requirements for all countries The following requirements are applicable to all countries and regions: The length of the power cord set must be at least 1.0 m (3.3 m (3.3 ft) and no more than 2.0 m (6.5 m (6.5 ft).

●

●

 All power cord sets must must be approved by an acceptable acceptable accredited agency responsible responsible for  evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating

●

of 125 or 250 V ac, as required by the power system of each country or region. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for specific countries and regions Country/region

Accredited agency

Applicable note number  

 Argentina

IRAM

1

 Australia

SAA

1

 Austria

OVE

1

Belgium

CEBEC

1

Brazil

ABNT

1

Canada

CSA

2

Chile

IMQ

1

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

India

ISI

1

Israel

SII

1

Italy

IMQ

1

100 Chapter Chapter 10 Power Power cord set requ requirem irements ents

 

Country/region

Accredited agency

Applicable note number  

Japan

JIS

3

The Netherlands

KEMA

1

New Zealand

SANZ

1

Norway

NEMKO

1

The People's Republic of China

CCC

4

Saudi Arabia

SASO

7

Singapore

PSB

1

South Africa

SABS

1

South Korea

KTL

5

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

6

Thailand

TISI

1

The United Kingdom

ASTA

1

The United States

UL

2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard S tandard C8303 (7 A, 125 V ac) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 3-c onductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler  and wall plug) must bear the CCC certification mark.

5.

The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.

6.

The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.

7.

For 127 V ac, the flexible cord must b e Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks.

Requirem Requ irements ents for for specific specific countries countries and and regions regions 101

 

11 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable rechargeabl e batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. http://www.hp.com/recycle.

102 102 Chapte Chapterr 11 Recycl Recycling ing

 

Index Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer  Double-Layer  Combo Drive

spare part number  27 spare part numbers 63 display panel

removal 46 spare part numbers 21 21,, 24, 46 Bluetooth label 14 boot order  changing 99 bottom 14 buttons left TouchPad 9 optical drive release 11 power  6 right TouchPad 9

removal 50 spare part numbers 22 22,, 29 display panel cable 65 spare part number  22 display panel, product description 1 display specifications 92 DVD±RW Double-Layer  SuperMulti Drive removal 46 spare part numbers 21 21,, 24, 46

backups 94 base enclosure removal 55 spare part numbers 20 20,, 26 26,, 30 30,, 55 battery removal 39 spare part number  21 spare part numbers 39 battery release latch 12 battery, identifying 12 battery, spare part numbers 26 bezel spare part number  22

C caps lock light, identifying 8 chipset, product description 1 components bottom 12 display 5 left side 10 right side 11 computer major components 15 computer specifications 92 connector, power  12

E esc key, identifying 7 Ethernet, product description 3 external memory cards, product description 3 external optical drive product description 2

BIOS determining version 89 downloading an update 90 updating 89 Blu-ray Disc Read/Write with SuperMulti DVD±R/RW DoubleLayer Combo Drive removal 46 spare part numbers 21 21,, 24 24,, 46

deleted files restoring 97 display assembly spare part number  30 spare part numbers 17 17,, 28, 30 30,, 50 subcomponents 22 display bezel spare part number  26 display enclosure spare part numbers 26 display enclosure, spare part number  23 display hinges removal 63

A  AC adapter  12 spare part numbers

26

 AC adapter, spare spare part numbers numbers 25 action keys identifying 7 antenna removal 67 spare part number  22 22,, 67  Antenna Kit, Kit, spare part number  number  22 22,, 67 audio, product description 3 audio-out (headphone) jacks 11 B

D

F fan removal 74 spare part number  20 20,, 27,  27, 74 fingerprint reader board removal 71 spare part number  71 fingerprint reader light identifying 8 fingerprint reader module spare part number  27 spare part numbers 32 fingerprint reader module, spare part numbers 17 fingerprint reader, identifying 6 fn key, identifying 7 Front Speaker Kit spare part number  29 G graphics, product description

1

Index 103

 

H hard drive identifying 13 light 11 product description 2 removal 41 spare part numbers 24 24,, 26 26,, 30 30,, 32 32,, 41 specifications 93 Hard Drive Hardware Kit spare part number  22 22,, 25,  25, 27 hard drive, spare part numbers 21 21,, 26 HDMI port, identifying 10 HDMI to VGA adapter  spare part number  26 HDMI to VGA adapter, spare part number  25 heat sink removal 78 spare part numbers 20 20,, 26 26,, 27 27,, 78 hinge cover  spare part number  23 hinge, spare part number  22 HP Recovery Manager  97 I integrated numeric keypad, identifying 7 integrated webcam, identifying 5 internal cards, product description 3 internal display switch, identifying 5 internal microphones, identifying 5 J  jacks audio-out (headphone) network 10 RJ-45 (network) 10

11

K keyboard product description 3 removal 81 spare part numbers 17 17,, 27 27,, 28 28,, 31 31,, 32 32,, 81

104 Index

keyboard bracket spare part numbers 19 19,, 29, 29,  30 keypad, integrated numeric 7 keys action 7 esc 7 fn 7 Windows logo 7 L labels Bluetooth 14 regulatory 14 serial number  14 service 14 wireless certification 14 WLAN 14 latch, battery release 12 Leap Motion 6 Leap Motion module removal 72 spare part number  17 17,, 30,  30, 72 lights  AC adapter  12 caps lock 8 hard drive 11 mute 8 power  8, 11 wireless 8 M mass storage device removal 41 spare part numbers 24 24,, 41 memory card reader, identifying 10 memory module identifying 13 product description 1 removal 43 spare part numbers 21 21,, 26, 26,  43 microphone product description 3 model name 1 mute light, identifying 8 N network jack, identifying 10

O operating system, product description 4 optical drive product description 2 removal 46 spare part number  46 spare part numbers 24 optical drive board spare part numbers 28 28,, 30 optical drive connector board removal 60 optical drive release button, identifying 11 optical drive, identifying 11 optical drive, spare part numbers 21 original system recovery 97 P pointing device, product description 3 ports HDMI 10 product description 3 USB 3.0 10 10,, 11 power button board removal 86 spare part number  17 17,, 28,  28, 86 power button, identifying 6 power connector cable removal 73 spare part number  73 spare part numbers 17 17,, 27 power connector, identifying 12 power cord set requirements requirements 100 spare part numbers 25 25,, 26 power lights, identifying 8, 8,  11 power requirements, product description 4 processor  removal 79 spare part numbers 30 30,, 32,  32, 79 processor, product description 1 processor, spare part numbers 20 product description audio 3 chipset

1

 

display panel 1 Ethernet 3 external memory cards 3 external optical drive 2 graphics 1 hard drives 2 internal cards 3 keyboard 3 memory module 1 microphone 3 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer  14 R recovering from the recovery discs 98 recovering the original system 97 recovery 97 HP Recovery Manager  97 recovery discs 94 recovery media 94 recovery, system 97 regulatory information regulatory label 14 wireless certification labels 14 removal/replacement procedures 38 38,, 49 restore points 95 restoring the original system creating recovery media 94 RJ-45 (network) jack, identifying 10 RTC battery removal 54 spare part number  21 21,, 26,  26, 54 rubber feet spare part numbers 29 Rubber Feet Kit, spare part numbers

21 21,, 55

S screw Kit spare part number  29 Screw Kit, spare part number  25 security cable slot, identifying 10 serial number  14 service cover  removal 40 spare part numbers 22 22,, 29,  29, 40 service labels, locating 14 serviceability,, product serviceability description 4 slots memory card 10 security cable 10 solid-state drive product description 2 spare part number  25 spare part numbers 29 Speaker Kit, spare part number  59 59,, 84 speakers identifying 6,  6, 13 removal 59 59,, 84 spare part number  59 59,, 84 speakers, spare part numbers front 20 rear  17 specifications computer  92 display 92 hard drive 93 subwoofer  removal 61 spare part number  29 29,, 61 spare part numbers 20 supported discs 94 system board removal 76 spare part numbers 19 19,, 29, 30 30,, 31 31,, 76 system boardr  spare part numbers 32 system recovery 97 system restore points, creating 95

T top cover  removal 63 spare part numbers 17 17,, 29, 31 31,, 63 Top Speaker Kit spare part number  29 TouchPad buttons 9 TouchPad assembly spare part numbers 26 26,, 29 TouchPad button board removal 87 spare part numbers 87 TouchPad module spare part numbers 17 TouchPad zone, identifying 9 traveling with the computer  14 U USB 3.0 ports, identifying USB board removal 69 spare part numbers 30 30,, 32 32,, 69 V vents, identifying

10 10,, 11

20 20,, 28,

10 10,, 12

W webcam light, identifying 5 webcamera/microphone cable spare part number  26 webcamera/microphone module removal 66 spare part number  22 22,, 66 webcamera/microphone module cable spare part number  22 webcamerea/microphone module spare part numbers 29 Windows Backup and Restore restoring files 97 Windows key, identifying 7 wireless antenna removal 67 spare part number  22 22,, 67 wireless certification label 14 wireless light 8 wireless, product description

3

Index 105

 

WLAN antenna spare part number  26 spare part numbers 26 WLAN antennas, identifying 5 WLAN device 14 WLAN label 14 WLAN module removal 44 spare part numbers 3, 21 21,, 26 26,, 30 30,, 44

106 Index