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Issue 4
Inside Telecommunications Quarterly talking points from Ernst & Young’s Global Telecommunications Center
Hello
October Octob er to December 2011 Welcome to the fourth edition of Inside Telecommunications,
Jonathan Dharmapalan
Contents Foreword
3
Service innovation worldwide
4 4
Technology
9
Regulation
11
2
Inside Telecommunications
Mergers and acquisitions
17
Asia Q4 2011 M&A summary
19
Our recent thought leadership
24
Contacts
24
Foreword The last quarter of 2011 saw a slew of announcements from the industry, both in terms of core telecommunications services and the adjacent markets that are becoming ever more important future of the sector.inPatent battles remain a sourceto of the continuing continuing antagonism the technology sector, as an ever more interrelated web of lawsuits threatens threat ens to derail — as much as protect — innovation in the converging conv erging worlds of internet and mobile.
Issue 4 | October to December 2011
Adrian Baschnonga Center
3
Service innovation
mHealth offerings on the increase worldwide
Figure 1 — Total health care expenditure as a proportion of GDP by country United States
% GDP (2009)
Netherlands France Germany UK Italy Spain Australia Chile Korea Mexico 0
5
10
15
OECD Health Data,
OECD Health Data, World Population Prospects: The 2010 Revision,
4
Inside Telecommunications
20
3 In 4 While most current offerings use
The Pioneer, 4 Vodafone website, NFCNews,
Issue 4 | October to December 2011
5
Figure 2 — Survey — Barriers to mHealth implementation, globally % respondents
Operating costs Demand Lack of technical expertise Lack of infrastructure Other 0
10
20
30
40
50
60
mHealth: New horizons for health through mobile technologies,
solutions to different customer segments
\ \
Figure 3 — Cloud services adoption or consideration by region 80
% respondents
70 60
50
Europe
40
North America
30 20 10 0
Data management
Applications software
Corporate IT systems
Networking
6
Inside Telecommunications
Communications
9 12
Breaking new ground with community-oriented MVNOs
BT Group website, Orange Business Services website, Verizon Business website, Telecom Asia, Capacity, website, AT&T website,
Issue 4 | October to December 2011
7
Figure 4 — Selected Ethnic MVNO launches in Western Europe Launch date
Country
MVNO
Target segment
Host network
Notes Notes
Chinese
service
BICS website,
8
Inside Telecommunications
Technology
New VDSL solutions improve superfast broadband speeds
BT plc website, TELUS website,
Issue 4 | October to December 2011
9
Figure 5 — Proportion of households connected to an FTTC-enabled exchange 30
% households
Jun 2011
20
Mar 2011 Jan 2011
10
0
UK total
UK urban
UK rural
Communications Market Report: UK,
The rise of HTML5 signals change in the mobile app world
Figure 6 — Worldwide HTML5 phone sales forecast 1,200
Units (millions)
1,000 800 600 400 200 0
2011
2013
10
Inside Telecommunications
Regulation
Competing voices in the debate on piracy controls
16,000 14,000
Petabytes per month
12,000 10,000 8,000 6,000 4,000 2,000 0
2010
2011
2012
2013
2014
2015
Cisco website,
The Guardian,
Issue 4 | October to December 2011
11
Figure 8 — Survey — Impact of technology on copyright regulation Q: Can Q: Can copyright regulations keep pace with the rate of technological innovation?
10% 27%
No Yes Don’t know
63%
The Sydney Morning Herald,
12
Inside Telecommunications
Privacy y in the telecommunications industry: Privac compliance is the tip of the iceberg Tim Wulgaert Ernst & Young Belgium
Which information information? ? Figure 9 — What information do operators have on their customers? Mobile voice XXX With whom did whom did the customer Where Where customer
Fixed voice
SMS/MMS
Mobile broadband
Fixed broadband
TV TV
content
content
XXX short
Cell info
Cell info
Cell info
Who is Who is the customer
Address
Business Risk Report for Telecommunications 2012 2011 Global Information Security Survey
Issue 4 | October to December 2011
13
Increasing privacy regulations
The biggest impact
their innermost thoughts with the rest of on their own terms
14
Inside Telecommunications
Impacts of proposed EU privacy regulations
The biggest impact of a privacy breach noncompliance. It’s It’ s the impact on reputation.
So where are the risks?
1. Unintentionally overstepping the boundaries boundaries 2. Accidental breaches 3. Deliberate privacy breaches
Issue 4 | October to December 2011
15
Critical advice Keep track. track.
Ensure privacy awareness. awareness.
business insight. insight.
Implement “privacy by design.” Evolving
Insights on IT Risk — Privacy Trends 2012: the Case for Growing Accountability
16
Inside Telecommunications
Mergers and acquisitions
Introduction
Figure 10 — Top telecom M&A by deal value — Q4 2011
Buyer/target
Deal value (US$m)
SK Telecom/Hynix Semiconductor
$2,136
Apax Partners/Orange Communications (Swiss operations) $1,000
Crown Castle/NextG Networks EQT VI/Ventolo Holding
$608
KT Corp./Telkom SA
$600 $500
American Tower/Pegaso PCS SA de CV (towers)
$467
Carlyle Europe Partners III/SPTA Zayo Group/360 Networks
$3,043
$345
TowerCo Uganda/MTN Uganda Ltd (towers)
$175
KDDI Corp./CDNetworks
$167
Issue 4 | October to December 2011
17
Developed market divestments continue
Tower companies to the fore
Figure 11 — Telecom M&A deal value by area — Q4 2011 $4,073
Americas
$10,949
$3,931 $142
$1,775
EMEIA
Japan
$2,495
(US$m)
$183
Q4 11 total deal value
$218
3Q 11 total deal value
Figure 12 — Telecoms M&A deal number by area — Q4 2011 29
Americas
4Q 11
34
14
16
56
EMEIA
Japan
3Q 11
72
5 5
France Telecom-Orange website,
18
Inside Telecommunications
Asia Q4 2011 M&A summary
East Asia: a regional hot spot of activity
Issue 4 | October to December 2011
19
Consolidation in Australia and Sri Lanka
Figure 13 — Top telecom M&A by deal value — Q4 2011 Date
Bidder
Target
Stake (value)
Business nature of target
34
Enswers Inc
35
Amcom
The Australian The Australian ror,, Daily Mir ror PLDT website, The Korea Times,
20
Inside Telecommunications
Issue 4 | October to December 2011
21
How the Ernst & Young Global T elecommunications Center can help your business www.ey.com/telecommunications
22
Inside Telecommunications
Issue 4 | October to December 2011
23
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