Analysis of new model from the service perspective
1. How do you maintain records of identity of the person sending a parcel or speed post?
2. How do you ascertain that the parcel does not contain any illegal or harmful substance?
3. Why doesn't the IPS have any corporate tieup?
4. How much time does it take to serve a customer on an average? Mark only one oval. Less than 10 minutes 10-20 mins 20-30 mins More than 30 mins 5. What are the services not used in urban areas?
6. What are the non-postal services provided?
7. Will increased costs help service speed? Mark only one oval. Yes No Don't know 8. What government schemes are implemented or routed via post offices?