Logistics Management

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CUSTOMER ORIENTED LOGISTICS MANAGEMENT
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Objectives of Logistics
• • •

Cost Reduction Strategy Capital Reduction Strategy Service Improvement

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Logistics Planning
Inventory Management Inventory Management •Inventory Levels •Deployment of Inventories •Control Methods Inventory Management Transportation Decisions •Modes of Transport •Carrier Routing /Scheduling •Shipment Size

Customer Service Goals

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Location Decsion •Number, Size and Location of facilities •Assignements of Stocking points •Assignmennt of Demand to Stocking Points

Facilities Decision


Three types of outbound logistics strategies Direct Shipment Warehousing Cross-Docking

• • •

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Concerns in Cross Docking


Inventory Destination is known when stocks are received Customer is ready to receive inventory immediately The number of locations to ship inventories are not high It is possible to prelabel the inventories
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Inventory arrives in a state

Why are Warehouses Needed?

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Main Functions of Warehousing Operations
• • • •

Storage Bulk Breaking Consolidation Information

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Main Activities of Warehousing Operations
• • •

Movement Storage Information transfer

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Main Decisions of Warehousing
• •

Location Number of Warehouses

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Number of Warehouses
• • • •

Cost of Lost Sales Inventory Costs Transportation Costs Warehousing Cost

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Warehousing Location
• •

Macro Perspectives Micro Perspectives


Centre of Gravity Method Cost Volume Profit Analysis



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Costs Associated With Inventory
• • •

Inventory Procurement Costs Inventory Carrying Costs Stockout Costs

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Inventory Carrying Costs
• • • •

Capital Costs Inventory Service Costs Storage Space Costs Inventory Risk Costs

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Out of Stock Costs
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Cost of Lost Sales Back Order Costs

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Inventory Level Decisions


Push vs Pull Inventory Control

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Order Quantity Decisions
TC = (D/Q) S + IC (Q/2) TC = Total Cost D = Annual Demand For the Item in Inv. Units S = Ordering Cost I3/14/12 = Inventory Carrying Cost Per Unit

RISK POOLING
• •

Risk Pooling Echelon Inventory

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Distribution Resources Planning (DRP) System

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Transportation Decision
• • •

Mode Selection Vehicle Routing and Scheduling Freight Consolidation

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Factors affecting Transportation Costs


What are the different components of the logistics cost and how do each of them vary with the number of warehouses

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Quiz 


What are the different components of the logistics cost and how do each of them vary with the number of warehouses

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The Channel Core Elements


Address the primary concerns of the channel members


Financial Returns for the Channel Member Quality of the Product The market price Delivery Reliability of the brand







Reputation 3/14/12


Capability Building Program

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Incentive Program


Tactical

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Indirect Influence Strategies       Direct Ummediated Strategies         Reward and Punishment    

Channel Influence Strategies
Information Exchange Information Control Modelling   Recommendation Warning Positive Normative Negative Normative   Economic Reward Noneconomic Reward Economic Punishment Non-economic punishment   Direct Request   Personal Plea Promise

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    Direct Unweighted Strategy   Direct Mediated Strategy  

Channel Conflict


Channel Conflict

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Exercising Influence Strategies


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