Nursing Management and Leadership Syllabus4
Content
NUR 4828 NURSING SYSTEMS MANAGEMENT SYLLABUS COURSE NUMBER AND TITLE: NUR 4828 Nursing Systems Management (A RN to BSN On-Line Course) CREDIT: 4 credit hours PLACEMENT: Senior year-first semester PRE-REQUISITES: NUR3067, NUR3081 FACULTY: Julia Babb, 11000 University Parkway, Bldg. 8, Pensacola, FL 32514 PHONE: 850.473.7764 INSTRUCTOR AVAILABILITY: You may reach me via email at [email protected] Please allow 24 hours during the work week to respond to your questions. Weekend emails will be answered on Monday. You may leave a message on my office line. I will have online office hours in "LiveRoom." Times will be posted weekly in "News." For in office hours, please call me for an appointment. ABOUT THIS COURSE: This course is delivered totally online. You must have regular and reliable access to the internet, as well as, an email account. It is expected that you will have basic word processing skills, the ability to send/receive email with attachments, be able to search the internet and upload/download files and videos. Also, you will need basic knowledge of PowerPoint. You will generally set your own study schedule as to which days and times of the day that you do asignments. You cannot wait until the end of the semester and begin turning in all of your assignments. You are responsible for your own learning - be sure to discipline yourself appropriately. COURSE DESCRIPTION: Development of management skills for the professional nurse role by applying the principles of leadership theories and styles, management, and regulatory agencies that define boundaries of nursing practice in health care organizations. Collaboration, conflict management, and effective communication skills through the use of group process, and teaching/learning strategies that emphasize the leadership and management roles of the nurse. Also, the role of the professional nurse in efficient patient care management in complex healthcare settinngs. Permission is required. STUDENT LEARNING OUTCOMES: Upon successful completion of this course, the student will: I. Content A. Use the concepts of nursing theory, research and practice, based on the foundation of the arts and sciences courses, in the provision of care to diverse clients of all ages.
B. Employs theories and principles of leadership/management in the provision of quality nursing care 1. Describe quality improvement concepts, processes, and outcome measures with direction from appropriate resources. 2. Describe the integrated function of complex organizational healthcare systems. 3. Explain the concepts of organizational structure, mission, vision, philosophy, and values. 4. Evaluate quality and patient safety as complex system issues that involve individuals, families, and other members of the healthcare team. C. Describe and use appropriate teaching-learning theories to design, implement, and evaluate educational experiences with clients of all ages and abilities. II. Critical Thinking A. Use effective critial thinking skills (e.g., observation, analysis, synthesis) through the nursing process to provide and direct quality care to diverse clients of all ages. B. Incorporates socio-cultural, ethnic, religious, and other unique individaul considerations in the plan of care C. Evaluate and use appropriate research findings in own evidence based nursing practice 1. Analyze the current elements that impinge on nurse leaders III. Communication A. Apply therapeutic communication techniques to nurse-client relationships B. Demonstrate effective written and oral communication as a member of the interdisciplinary healthcare team 1. Explain and demonstrate the appropriate teambuiding skills necessary for successful collaboration with other health professionals. C. Use media resources and information technologies to enhance knowledge base D. Create and deliver professional presentations using a variety of media IV. Integrity/Values A. Demonstrate accountability, responsibility, authority, and professionalism based on the American Nurses Association Code of Ethics in own professional nursing practice
1. Identify and demonstrate behaviors which exemplify the professional nurse role. B. Explain the need for lifelong learning and describe a feasible plan for professional development. C. Function as a beginning leader/change agent through participation in community, governmental, and professional agencies/groups/organizations. 1. Participate in identifying and planning necessary changes to improve the delivery of service within a healthcare setting. 2. Demonstrate active involvement in the policy defining healthcare delivery and systems of care. *V. Project Management The Project Management learning domain in nursing is organized into four categories with related student learning outcomes. The four broad categories with associated specific student learning outcomes are: A. Project Conceptualization 1. Select and defines a realistic problem to be solved 2. Integrates discipline concepts, resources, and research appropriately B. Self-Regulation 1. Sets appropriate goals for completing project a. Submits goals for completion of project 2. Manages appropriate time-frame b. Develops and meets project time-line C. Team-Work Skills 1. Completes responsibilities as team member 2. Assesses quality of contributions of each team member accurately D. Project Delivery 1. Delivers a quality project on time 2. Effectively presents results using oral, written, and/or visual means
* These student learning outcomes will be tracked in the Capstone Pathway TOPICS: Communications; Stress Management; Decision-Making Process and Tools; Motivation and Morale; Power Politics and Labor Relations; Conflict Management; Theories of Leadership; Strategic and Operational Planning; Financial Management, Cost Containment, and Marketing; Organizational Concepts and Structures; Organizational Culture and Change; Selection and Development of Personnel; Staffing and Scheduling; Evaluation and Discipline of Personnel; Continuous Quality Improvement, Risk Management, and Program Evaluation SPECIAL TECHNOLOGY AND REQUIRED MATERIALS: Internet Access, Argus Account, Respondus Lockdown Browser, Microsoft Publisher. If you need additional software (such as Adobe Acrobat, Flash Player, etc.) to view all opf the components of the course, go to UWF eLearning home page at https://eLearning.uwf.edu and click on the link for Software Downloads. You can download them at no cost. Students must have the ability to use search engines for supplementary course information, medication information, and patient teaching materials. This course will have course materials posted under "Content." These postings will include course syllabus, assignment schedule, and session information including overview, content, specific session assignments, and topics/websites and videos. Students are encouraged to check the course homepage "News" at least twice per week for course updates and announcements. REQUIRED TEXT: Tomey, A.M. (2009). Guide to nursing management and leadership. (8th ed.). St. Louis: Mosby. HIGHLY RECOMMENDED BOOK: American Psychological Association. (2009). Publication Manual of the American Psychological Association. (6th ed.). Washington, DC: Author. USEFUL LINKS: Please see "Links" on course tool bar. WEATHER EMERGENCY INFORMATION:
WUWF-FM (88.1 MHz) is the official information source for the university. Any pertinent information regarding closings, cancellations, and the re-opening of campus will be broadcast. In the event that hurricane preparation procedures are initiated, the UWF Home Web Page and ARGUS will both provide current information regarding hurricane preparation procedures, the status of classes and the closing of the university Emergency plans for the University of West Florida related to inclement weather are available on the following pages:
Information about hurricane preparedness plans is available on the UWF web site: http://uwfemergency.org/hurricaneprep.cfm
Information about other emergency proceduresis available on the UWF web site: http://uwfemergency.org/ DISABILITY ASSISTANCE: The American Disabilities Act will be adhered to in NUR4636. Students with special needs who require specific examination-related or other course-related accommodations should contact The Student Disability Resource Center (SDRC) [email protected] or 850.474.2387. The student is responsible for discussing implementation of any special accomodations/personal or course conflicts with the course coordinator. This must be completed by the second week of class. HEALTH INSURANCE PORTABILITY & ACCOUNTABILITY ACT OF 1996 (HIPAA): All healthcare providers must comply with the federal regulations of this Act. It requires that identifiable patient information be disclosed on a need to know basis with a minimal amount of disclosure to performa task. The patient's consent for treatment covers access to the medical record for information needed for treatment purposes and educational purposes. All students will protect patient privacy during oral and written communications. Patient name, initials, address, phone/fax numbers, and social security number will be removed from all student assignments. Students may not copy or circulate papers containing private, confidential patient information. Faculty members will store confidential papers in a locked file or will shred confidential papers. Additionally, students will meet all mandated agency requirements for HIPAA. Since HIPAA is a federal law, violations may result in fines and/or imprisonment. A grade of zero (0) will be assigned to any work submitted that does not adhere to this requirement. EXPECTATIONS FOR ACADEMIC INTEGRITY/CONDUCT/PLAGIARISM POLICY: As members of the University of West Florida, we commit ourselves to honesty. As we strive for excellence in performance, integrity - personal and institutional - is our most precious asset. Honesty in our academic work is vital, and we will not knowingly act in ways which erode that integrity. Accordingly, we pledge not to cheat, nor to tolerate cheating, nor to plagiarize the work of others. We pledge to share community resources in ways that are responsible and that comply with established policies of fairness. Cooperation and competition are means to high achievement and are encouraged. Indeed, cooperation is expected unless our directive is to individual performance. We will compete constructively and professionally for the purpose of stimulating high performance standards. Finally, we accept adherence to this set of expectations for academic conduct as a condition of membership in the UWF academic community. The Student Code of Conduct sets forth the rules, regulations, and expected behaviors of students enrolled at the University of West Florida. Violations of any rules, regulations, or behavioral expectations may result in a charge of violating the Student Code of Conduct. It is the student's responsibility to read the Student Code of Conduct and conduct themselves accordingly. You may access the current Student Code of Conduct at http://www.uwf.edu/judicialaffairs PLAGIARISM: Plagiarism is defined by the university as "the act of representing the ideas, words, creations, or work of another as one's own." Should a student be found plagiarizing in a paper, nursing care plan, project, or log, the student will be reported by the faculty member to the Chair of the Nursing Department and follow the process described in the university's Student
Life Handbook. Plagiarism is a serious offense in academia and may result in expulsion from the university. Students are directed to the examples available in the UWF Pace Library tutorials. For complete information regarding Academic Misconduct, refer to the UWF Student Handbook or contact Student Affairs in Building 10, Room 201, 474-2214. PAPERS: Papers are due in the "Dropbox" on the date and time specified. Any paper received after the designated date and time will be considered late and may have one point deducted for every day it is late. All late papers should be placed in the "Late" folder in the "Dropbox." Exception to the date and time will be made only under extraordinary circumstances in the opinion of the instructor, and must be negotiated before the due date of the paper. Papers and references are to follow APA 6th edition guidelines. You may obtain assistance on this format from the UWF Writing Lab. This instructor will not be teaching APA format. Also, you will not be given indepth feedback on APA errors. The student is responsible for the APA format. All papers are to be in WORD or .rtf format. If the instructor is unable to open a document because it is submitted in the wrong format, it will be treated as a late work with points deducted until it is resubmitted in a format that can be opened. DO NOT USE WIKIPEDIA AS A REFERENCE ON ANY ASSIGNMENT OR DISCUSSION IN THIS COURSE OR ANY OTHER NURSING COURSE. TURNITIN: UWF maintains a university license agreement for an online text matching service called TurnItIn. The instructor may use the TurnItIn service to determine the originality of student papers. If the instructor submits your paper to TurnItIn, it will be stored in a TurnItIn database for as long as the service remains in existence. If you object to this storage of your paper: 1. You must notify the instructor no later than two weeks after the start of this class. 2. The instructor will utilize other services and techniques to evaluate your work for evidence of appropriate authorship practices. GRADING SCALE: Grades will be communicated in eLearning under "Grades." Grades will not be sent by email, nor will grades be given over the telephone. A 93-100 A- 90-92 B+ 87-89 B 83-86
B- 80-82 C+ 77-79 C 73-76 *C- 70-72 *D+ 67-69 *D 63-66 *D- 60-62 *F 0-59 *Constitutes a failure in this course for nursing students DESCRIPTION OF GRADED ASSIGNMENTS: Assignments will pop-up under "Content" for the specified session/week every Monday night at 11:59PM. Due dates for assignments will be specified under "Assignments" under Session 1 "Content."
ASSIGNMENT 6 Discussions @ 15 points each Agency Related Meeting Attendance and Report Final Exam Health Care Issues Letter Group PowerPoint Peer/Self Evaluations
POINTS 90 60 100 40 100 50 Course Total 440
WITHDRAWAL DATES: Please refer to the UWF Student Handbook and Calendar for Events for these deadlines. This is your responsibility. No exceptions are made for withdrawal deadlines. OTHER POLICIES: See the Student handbook for further policies of interest and importance.
B. Employs theories and principles of leadership/management in the provision of quality nursing care 1. Describe quality improvement concepts, processes, and outcome measures with direction from appropriate resources. 2. Describe the integrated function of complex organizational healthcare systems. 3. Explain the concepts of organizational structure, mission, vision, philosophy, and values. 4. Evaluate quality and patient safety as complex system issues that involve individuals, families, and other members of the healthcare team. C. Describe and use appropriate teaching-learning theories to design, implement, and evaluate educational experiences with clients of all ages and abilities. II. Critical Thinking A. Use effective critial thinking skills (e.g., observation, analysis, synthesis) through the nursing process to provide and direct quality care to diverse clients of all ages. B. Incorporates socio-cultural, ethnic, religious, and other unique individaul considerations in the plan of care C. Evaluate and use appropriate research findings in own evidence based nursing practice 1. Analyze the current elements that impinge on nurse leaders III. Communication A. Apply therapeutic communication techniques to nurse-client relationships B. Demonstrate effective written and oral communication as a member of the interdisciplinary healthcare team 1. Explain and demonstrate the appropriate teambuiding skills necessary for successful collaboration with other health professionals. C. Use media resources and information technologies to enhance knowledge base D. Create and deliver professional presentations using a variety of media IV. Integrity/Values A. Demonstrate accountability, responsibility, authority, and professionalism based on the American Nurses Association Code of Ethics in own professional nursing practice
1. Identify and demonstrate behaviors which exemplify the professional nurse role. B. Explain the need for lifelong learning and describe a feasible plan for professional development. C. Function as a beginning leader/change agent through participation in community, governmental, and professional agencies/groups/organizations. 1. Participate in identifying and planning necessary changes to improve the delivery of service within a healthcare setting. 2. Demonstrate active involvement in the policy defining healthcare delivery and systems of care. *V. Project Management The Project Management learning domain in nursing is organized into four categories with related student learning outcomes. The four broad categories with associated specific student learning outcomes are: A. Project Conceptualization 1. Select and defines a realistic problem to be solved 2. Integrates discipline concepts, resources, and research appropriately B. Self-Regulation 1. Sets appropriate goals for completing project a. Submits goals for completion of project 2. Manages appropriate time-frame b. Develops and meets project time-line C. Team-Work Skills 1. Completes responsibilities as team member 2. Assesses quality of contributions of each team member accurately D. Project Delivery 1. Delivers a quality project on time 2. Effectively presents results using oral, written, and/or visual means
* These student learning outcomes will be tracked in the Capstone Pathway TOPICS: Communications; Stress Management; Decision-Making Process and Tools; Motivation and Morale; Power Politics and Labor Relations; Conflict Management; Theories of Leadership; Strategic and Operational Planning; Financial Management, Cost Containment, and Marketing; Organizational Concepts and Structures; Organizational Culture and Change; Selection and Development of Personnel; Staffing and Scheduling; Evaluation and Discipline of Personnel; Continuous Quality Improvement, Risk Management, and Program Evaluation SPECIAL TECHNOLOGY AND REQUIRED MATERIALS: Internet Access, Argus Account, Respondus Lockdown Browser, Microsoft Publisher. If you need additional software (such as Adobe Acrobat, Flash Player, etc.) to view all opf the components of the course, go to UWF eLearning home page at https://eLearning.uwf.edu and click on the link for Software Downloads. You can download them at no cost. Students must have the ability to use search engines for supplementary course information, medication information, and patient teaching materials. This course will have course materials posted under "Content." These postings will include course syllabus, assignment schedule, and session information including overview, content, specific session assignments, and topics/websites and videos. Students are encouraged to check the course homepage "News" at least twice per week for course updates and announcements. REQUIRED TEXT: Tomey, A.M. (2009). Guide to nursing management and leadership. (8th ed.). St. Louis: Mosby. HIGHLY RECOMMENDED BOOK: American Psychological Association. (2009). Publication Manual of the American Psychological Association. (6th ed.). Washington, DC: Author. USEFUL LINKS: Please see "Links" on course tool bar. WEATHER EMERGENCY INFORMATION:
WUWF-FM (88.1 MHz) is the official information source for the university. Any pertinent information regarding closings, cancellations, and the re-opening of campus will be broadcast. In the event that hurricane preparation procedures are initiated, the UWF Home Web Page and ARGUS will both provide current information regarding hurricane preparation procedures, the status of classes and the closing of the university Emergency plans for the University of West Florida related to inclement weather are available on the following pages:
Information about hurricane preparedness plans is available on the UWF web site: http://uwfemergency.org/hurricaneprep.cfm
Information about other emergency proceduresis available on the UWF web site: http://uwfemergency.org/ DISABILITY ASSISTANCE: The American Disabilities Act will be adhered to in NUR4636. Students with special needs who require specific examination-related or other course-related accommodations should contact The Student Disability Resource Center (SDRC) [email protected] or 850.474.2387. The student is responsible for discussing implementation of any special accomodations/personal or course conflicts with the course coordinator. This must be completed by the second week of class. HEALTH INSURANCE PORTABILITY & ACCOUNTABILITY ACT OF 1996 (HIPAA): All healthcare providers must comply with the federal regulations of this Act. It requires that identifiable patient information be disclosed on a need to know basis with a minimal amount of disclosure to performa task. The patient's consent for treatment covers access to the medical record for information needed for treatment purposes and educational purposes. All students will protect patient privacy during oral and written communications. Patient name, initials, address, phone/fax numbers, and social security number will be removed from all student assignments. Students may not copy or circulate papers containing private, confidential patient information. Faculty members will store confidential papers in a locked file or will shred confidential papers. Additionally, students will meet all mandated agency requirements for HIPAA. Since HIPAA is a federal law, violations may result in fines and/or imprisonment. A grade of zero (0) will be assigned to any work submitted that does not adhere to this requirement. EXPECTATIONS FOR ACADEMIC INTEGRITY/CONDUCT/PLAGIARISM POLICY: As members of the University of West Florida, we commit ourselves to honesty. As we strive for excellence in performance, integrity - personal and institutional - is our most precious asset. Honesty in our academic work is vital, and we will not knowingly act in ways which erode that integrity. Accordingly, we pledge not to cheat, nor to tolerate cheating, nor to plagiarize the work of others. We pledge to share community resources in ways that are responsible and that comply with established policies of fairness. Cooperation and competition are means to high achievement and are encouraged. Indeed, cooperation is expected unless our directive is to individual performance. We will compete constructively and professionally for the purpose of stimulating high performance standards. Finally, we accept adherence to this set of expectations for academic conduct as a condition of membership in the UWF academic community. The Student Code of Conduct sets forth the rules, regulations, and expected behaviors of students enrolled at the University of West Florida. Violations of any rules, regulations, or behavioral expectations may result in a charge of violating the Student Code of Conduct. It is the student's responsibility to read the Student Code of Conduct and conduct themselves accordingly. You may access the current Student Code of Conduct at http://www.uwf.edu/judicialaffairs PLAGIARISM: Plagiarism is defined by the university as "the act of representing the ideas, words, creations, or work of another as one's own." Should a student be found plagiarizing in a paper, nursing care plan, project, or log, the student will be reported by the faculty member to the Chair of the Nursing Department and follow the process described in the university's Student
Life Handbook. Plagiarism is a serious offense in academia and may result in expulsion from the university. Students are directed to the examples available in the UWF Pace Library tutorials. For complete information regarding Academic Misconduct, refer to the UWF Student Handbook or contact Student Affairs in Building 10, Room 201, 474-2214. PAPERS: Papers are due in the "Dropbox" on the date and time specified. Any paper received after the designated date and time will be considered late and may have one point deducted for every day it is late. All late papers should be placed in the "Late" folder in the "Dropbox." Exception to the date and time will be made only under extraordinary circumstances in the opinion of the instructor, and must be negotiated before the due date of the paper. Papers and references are to follow APA 6th edition guidelines. You may obtain assistance on this format from the UWF Writing Lab. This instructor will not be teaching APA format. Also, you will not be given indepth feedback on APA errors. The student is responsible for the APA format. All papers are to be in WORD or .rtf format. If the instructor is unable to open a document because it is submitted in the wrong format, it will be treated as a late work with points deducted until it is resubmitted in a format that can be opened. DO NOT USE WIKIPEDIA AS A REFERENCE ON ANY ASSIGNMENT OR DISCUSSION IN THIS COURSE OR ANY OTHER NURSING COURSE. TURNITIN: UWF maintains a university license agreement for an online text matching service called TurnItIn. The instructor may use the TurnItIn service to determine the originality of student papers. If the instructor submits your paper to TurnItIn, it will be stored in a TurnItIn database for as long as the service remains in existence. If you object to this storage of your paper: 1. You must notify the instructor no later than two weeks after the start of this class. 2. The instructor will utilize other services and techniques to evaluate your work for evidence of appropriate authorship practices. GRADING SCALE: Grades will be communicated in eLearning under "Grades." Grades will not be sent by email, nor will grades be given over the telephone. A 93-100 A- 90-92 B+ 87-89 B 83-86
B- 80-82 C+ 77-79 C 73-76 *C- 70-72 *D+ 67-69 *D 63-66 *D- 60-62 *F 0-59 *Constitutes a failure in this course for nursing students DESCRIPTION OF GRADED ASSIGNMENTS: Assignments will pop-up under "Content" for the specified session/week every Monday night at 11:59PM. Due dates for assignments will be specified under "Assignments" under Session 1 "Content."
ASSIGNMENT 6 Discussions @ 15 points each Agency Related Meeting Attendance and Report Final Exam Health Care Issues Letter Group PowerPoint Peer/Self Evaluations
POINTS 90 60 100 40 100 50 Course Total 440
WITHDRAWAL DATES: Please refer to the UWF Student Handbook and Calendar for Events for these deadlines. This is your responsibility. No exceptions are made for withdrawal deadlines. OTHER POLICIES: See the Student handbook for further policies of interest and importance.
