NYC TAXI 2011rulebook Ch54
Content
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Table of Contents
§54-01 Scope of This Chapter ............................................................................................................ 3
§54-02 Penalties ................................................................................................................................ 3
§54-03 Definitions Specific to This Chapter ....................................................................................... 5
§54-04 Licensing ʹ Requirements ...................................................................................................... 7
§54-05 Licensing ʹ Probationary Licenses ........................................................................................ 12
§54-06 Licensing ʹ Term of License .................................................................................................. 13
§54-07 Licensing ʹ Fees ................................................................................................................... 14
§54-08 Licensing ʹ Process and Causes for Denial ............................................................................ 14
§54-09 RESERVED (Licensing ʹ Transfer of License) ......................................................................... 17
§54-10 Licensing ʹ Care and Use of License ..................................................................................... 17
§54-11 Comply with Laws ʹ Unlicensed Activity Prohibited ............................................................. 18
§54-12 Comply with Laws ʹ Proper Conduct .................................................................................... 19
§54-13 Comply with Laws ʹ Traffic Laws & Miscellaneous ............................................................... 22
§54-14 Operations ʹ Passenger and Driver Safety .......................................................................... 25
§54-15 Operations ʹ General Rules During Operation of Vehicle ..................................................... 27
§54-16 Operations ʹ Comply with Reasonable Passenger Requests ............................................... 30
§54-17 Operations ʹ Rates, Charges and Payment .......................................................................... 32
§54-18 Operations ʹ Lost Property .................................................................................................. 36
§54-19 Operations ʹ Passenger Solicitation and Engagement......................................................... 37
Chapter 54 Medallion Taxicab
Drivers
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§54-20 Operations ʹ Refusing Passengers ...................................................................................... 40
§54-21 RESERVED (Operations ʹ Cooperation with Issuing Jurisdictions) ........................................ 42
§54-22 Vehicle ʹ Operation and Condition ...................................................................................... 42
§54-23 Vehicle ʹ Items Required to be in the Vehicle. ..................................................................... 43
§54-24 Vehicle ʹ Trip Records.......................................................................................................... 44
§54-25 Vehicle Equipment ʹ Taxicab Technology System ( Electronic Trip Record System) ............ 46
§54-26 Vehicle Equipment ʹ Taximeters .......................................................................................... 48
§54-27 Special Driver Penalty Programs .......................................................................................... 52
Updated March 27, 2012
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§54-01 Scope of This Chapter
(a) To establish procedures for the licensing, monitoring and regulation of Taxicab
Drivers.
(b) To establish operating rules to protect the customers and the public.
(c) To establish appropriate penalties for the violation of these Rules.
§54-02 Penalties
(a) Unlicensed Activity.
(1) Unlicensed Activity is the act of providing or advertising the provision of
any Commission-regulated for hire transportation service by:
(i) Any Licensee whose License is suspended, revoked, or expired
and not yet renewed, or
(ii) Any person who does not hold a Valid License or Authorization
from the Commission as a for hire driver, for the for hire vehicle,
or for the for hire service, as applicable.
(2) Unlicensed Activity specifically includes the activities listed in §19-506
and §19-528 of the Administrative Code, and can subject the violator to
the seizure and possible forfeiture of the vehicle involved.
(b) Specific Penalties. If there are specific penalties for violating a Rule, they are
shown at the end of the Rule. The penalty section also states whether the violator
must attend a Hearing.
(c) Payment of Fines.
(1) Fines are due within 30 days of the day the Respondent is found guilty of
the violation.
(2) If the Respondent files an appeal of the decision imposing the fines within
30 days of the date of the decision, the payment of the fines will be
deferred until a decision on the appeal is made (see §68-14(d) of these
Rules).
If the Respondent requests a copy of the Hearing recording (see §68-14(e)
of these Rules) within 7 calendar days of the hearing, the time for either
filing an appeal or paying the fines will be the later to occur of either 30
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days from the date of the decision or 21 days from the date the recording
is issued (see §68-14(f) of these Rules).
(3) If the fine is not paid by the close of business on the date due, the
Commission will notiIy the Respondent in writing that the Respondent`s
License will be suspended in ten business days of the date of the
notification until the fine is paid, unless the Respondent demonstrates to
the Commission, in person or in writing, that the fine has been paid.
(d) Discretionary Penalties. In the alternative to any of the specific penalties
established in this Chapter, the Commission can, in its discretion, impose a
penalty of License revocation, License suspension of up to six months, and/or a
fine, not to exceed $1,000 for each violation, against a Licensed Driver. (See
Chapter 68 Adjudications, §68-02)
(e) Mandatory Penalties. If a Licensee has violated a Rule listed below, or any
combination of these Rules, the Commission will impose the following
mandatory penalties and fines.
(1) $10-or-More Overcharge. Notwithstanding the penalty cited above for
overcharging passengers in violation of Rule 54-17(a)(1) and (2), if a
Driver charges or attempts to charge $10 or more above the approved rate
of fare, the Commission will revoke the Driver`s License and may require
a Driver to return any overpayment to the Passenger.
(2) Calculating Time Periods. The Commission will count the 24- and 36-
month penalty periods going backwards, from the date of the last
violation.
VI OL A TI ON Description Rule Mandatory Penalty/ Fine - AL L
1. Overcharging Passengers §54-17(a)(1) &
(2)
First violation: $350 if plead guilty before a
hearing; $500 if found guilty following a
hearing.
Second violation (any combination of
violations) w/in 24 months: $700 if plead
guilty before a hearing; $1,000 and possible
suspension of License for up to 30 days if
found guilty following a hearing.
Third violation (any combination of
violations) w/in 36 months: $750 and
Revocation of License if plead guilty before a
hearing; $1,000 and Revocation of License if
found guilty following a hearing.
2. Refusal of service Unjustified refusal to
transport Passengers within NYC or defined
counties
§54-20(a)(1)
3. Refusal of service Requiring assistant for
disabled Passengers, or seeking to charge
additional fares for such an assistant
§54-20(a)(2)
4. Refusal of service Refusing to transport
wheelchairs, crutches or other mobility aids for
disabled Passengers
§54-20(a)(3)
5. Refusal of service Seeking destination
before Passenger is seated inside vehicle
§54-20(a)(4)
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(3) No License Issued for Period of One Year Following Certain Violations.
A driver who has had his or her Taxicab Driver's License revoked for any
of the above violations will not be able to receive any Commission
License for a period of one year from the date of revocation.
§54-03 Definitions Specific to This Chapter
(a) Defined Terms are Capitalized. All terms defined in this Chapter or in Chapter
51 ('DeIinitions¨) appear in this text with the initial letter in each word oI the
term capitalized (Example: Taxicab License, not taxicab license.)
(b) General Terms are Specific to 'Taxicabs` in this Chapter. When used in this
Chapter, capitalized terms such as Driver, Vehicle, License, etc., will mean
Taxicab Driver, Taxicab Vehicle, Taxicab Driver`s License, etc.
(c) Definitions
(1) Applicant in this chapter refers to an Applicant for an original or renewal
Taxicab Driver`s License.
(2) Application in this chapter reIers to an application Ior a Taxicab Driver`s
License, including all documentation and other information submitted as
part of the application.
(3) Authorized Taxicab Training refers to a course of training approved by the
Commission that contains at least 80 hours of instruction on Commission-
required topics such as Commission rules and procedures, geography, map
reading, Passenger relations, and courtesy.
(4) Authorized Taxicab Training Refresher Course refers to a four-hour
course of training approved by the Commission that is required for
renewal of a Probationary License, and that includes topics such as an
update of Rule changes, a review of Driver Responsibilities and duties,
passenger relations, and an awareness of serving passengers with
disabilities.
(5) Chauffeurs License. As used in these Rules, ChauIIeur`s License means:
(i) A valid NYS driver`s license Class A, B, C or E; or
(ii) A valid license of similar class from another state of which the
Licensee is a resident
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(6) Critical Drivers Program imposes additional penalties on a Driver who
accumulates a certain number of Department of Motor Vehicle points on
his or her driver`s license within a certain amount oI time.
(7) Defensive Driving Course refers to a course in defensive driving given by
a school, facility or agency approved by the Commission and certified by
the New York State Department of Motor Vehicles.
(8) Feed Line is the line of Taxicabs that feeds into the specific pick-up
location to pick up a Passenger.
(9) Long-Haul is a concept created and implemented at certain transportation
terminals to indicate that Taxicabs in the Feed Line designated as a 'Long
Haul¨ line must only accept customers who are requesting trips of at least
a certain distance or time.
(10) MTA Tax is the 50 cent tax on taxicab trips imposed by Article 29-A of the
NYS Tax Law.
(11) Persistent Violator Program establishes additional penalties for Drivers
who repeatedly violate these Commission Rules within a certain amount
of time. Persistent Violator penalties are determined based on points
accrued as part of the penalties established by this Chapter.
(12) Personal UseOff Duty is the designation made when a Driver is no
longer operating the Taxicab for hire and is usually for a longer period
than Relief Time.
(13) Relief or Relief Time is a limited period of time when a Driver is off duty
to fulfill personal needs.
(14) Short Haul is a concept created and implemented at certain transportation
terminals to indicate that Taxicabs in the Feed Line designated as a 'Short
Haul¨ line must only accept customers who are requesting trips oI less
than a certain distance or time.
(15) Taxi Stand is a place where Taxicabs are authorized (either by NYC
Department of Transportation or a transportation terminal operator) to line
up and wait for customers.
(16) Taxpayer is a person or Business Entity required to pay the MTA Tax.
(17) Valid, when referring to a License or other document, means that it is not
expired, suspended, revoked or restricted as to use for violation of traffic
laws or regulations.
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(18) Wheelchair Passenger. A Wheelchair Passenger is a Passenger using a
wheelchair.
§54-04 Licensing ± Requi rements
(a) Age. An Applicant for a Taxicab Driver's License must be at least 19 years of
age.
(b) Identification. An Applicant for an original Taxicab Driver`s License must
produce both of the following proofs of identity:
(1) A Valid Government-issued photo ID.
(2) A Valid, original Social Security card.
(c) Chauffeurs License. An Applicant must have a Valid ChauIIeur`s License.
(d) Summary of Driving Record. An Applicant whose driver`s license has been
issued by a state other than New York must provide the Commission with an
abstract of his or her driving record Irom the Applicant`s state oI residence, dated
no more than 30 days prior to the date of the Application.
(e) Physical Fitness for the Job.
(1) The Applicant must be of sound mental and physical condition and fit to
safely operate a vehicle.
(2) The Applicant`s Iitness must be certiIied by a physician licensed by NYS
or the Applicant`s state oI residence on Iorms provided by the
Commission.
(3) The Commission can, for good cause, require the Applicant to be
examined by a licensed physician chosen by the Commission.
(4) An existing License can be suspended or revoked if the Driver fails to be
examined for a physical or mental condition.
(f) Speak and Understand English. An Applicant must be able to speak, read, write
and understand the English language. An Applicant is required to pass a test
approved by the Commission.
(g) Familiar with New York. Applicant must be familiar with the following:
(1) The geography, streets and traffic regulations of the City of New York
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(2) The rules and regulations of the New York City Taxi and Limousine
Commission
(3) The Vehicle and Traffic Law of the State of New York.
(h) Pass Drug Test.
(1) All Applicants Ior new Taxicab Driver`s Licenses, except New York City
Police OIIicers, must be tested, at the Applicant`s expense, Ior drugs or
controlled substances.
(2) The Commission designates who can perform the drug test and will only
designate an individual or entity that has a permit issued by the New
York State Department of Health.
(3) If an Applicant tests positive for drugs or controlled substances, the
Commission will deny the Applicant`s license. This decision is Iinal.
(i) Fingerprinting for the Purpose of Determining Good Moral Character.
Applicant must be of good moral character, and the Commission requires that all
Applicants provide fingerprints.
(j) Agreement to Accept Legal Notices or Processes.
(1) An Applicant must agree to accept service of any sort of notice or legal
process issued by any agency of the City of New York upon the
Applicant (Licensee) at the Applicant`s Mailing Address.
(2) These oIIicial notices can be leIt with a member oI the Applicant`s Iamily
or any other person who also lives at the Licensee`s Mailing Address.
(k) Training. The Commission requires that Applicants for a new License pass all
prescribed tests, both oral and written, as administered by the Commission or at
its direction.
(1) Defensive Driving Course. Applicants must hold a certificate of
completion for the required hours of instruction in a Defensive Driving
Course dated within six months prior to the application date.
(2) Authorized Taxicab Training. Applicants must be able to prove (by
showing a certificate of attendance) that they attended an Authorized
Taxicab Training course, successfully completed the course and passed
an examination approved by the Commission on proficiency in English
and other mandatory subjects.
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(3) Authorized Taxicab Training Refresher Course. During the last 60 days
of the initial one-year Probationary term, Probationary Licensees must
attend and pass an Authorized Taxicab Training Refresher course in order
to qualify for a renewal License.
(4) Military Exemption. Any Applicant for a License who previously held a
Valid Taxicab Driver`s License will not be required to take the
Authorized Taxicab Training course, provided that Applicant meets the
following conditions:
(i) The Applicant`s Taxicab Driver`s License expired solely because
the Applicant was not available to renew his or her License
because he or she was engaged in active military service.
(ii) The Applicant`s military service began before the expiration date
of his or her prior License.
(iii) The Applicant filed an application within 90 days of completing
active military service, and in no event later than three years
following expiration of the prior License.
(iv) The Applicant provided proof of the dates of active military
service.
(v) Applicant meets all other requirements for obtaining a new
License.
(5) Exemption for New York City Police Officers. Any Applicant for a
License who is a New York City Police Officer will not be required to
take the Authorized Taxicab Training, provided that Applicant meets the
following conditions:
(i) Applicant must present a letter from his or her commanding officer
approving the application
(ii) Applicant must pass an examination authorized by the Commission.
(iii) Applicant must meet all other requirements for obtaining a new
License.
(l) Training Providers. Providers of Authorized Taxicab Training and Refresher
Training services must be approved by the Commission, must administer the
curriculum required by the Commission, and must have Commission approval of
all fees charged to Taxicab Drivers License Applicants.
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(m) Continuing Training Requirements. All renewal Applicants are required to attend
and complete a Defensive Driving Course at least every three years. No Taxicab
Driver`s License will be renewed unless the Applicant submits a certificate of
completion of the Course dated less than three years prior to the date of the
renewal application.
(n) Wheelchair Passenger Assistance Training.
(1) Training Must be Approved by Commission. In order to become a driver
of an Accessible Taxicab, a Driver must attend a Commission-approved
training course regarding Wheelchair Passenger assistance.
(2) Requirements of the Course. Wheelchair Passenger assistance training
must be a minimum of three hours and must include the following:
(i) A review of all legal requirements that apply to transportation of
Persons with Disabilities;
(ii) Passenger assistance techniques including a review of various
disabilities, hands-on demonstrations, disability etiquette, mobility
equipment training (including familiarity with lift/ramp operations
and various types of wheelchairs), and safety procedures
(iii) Training with an actual person using a wheelchair
(iv) Sensitivity awareness, including customer service and conflict
resolution policies.
(3) Proof of Completion Required. No Driver may operate an Accessible
Taxicab unless the driver has a certificate of completion or other
evidence that he or she has completed the required training described
above.
(4) Proof must be Kept in Vehicle. Each Driver must keep a copy of the
certificate of completion in the Accessible Taxicab and available for
inspection.
§54-04(n) (3)-(4) Fine: $50 if plead guilty before a
hearing; $75 if found guilty
following a hearing
Appearance NOT Required
(o) Sign and File in Person. Applicants must sign their own applications for
Licenses, and must file the applications in person with the Commission on the
forms provided by the Commission.
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(p) Address. An Applicant must give the Commission the Applicant`s current Mailing
Address.
(q) Payment of Fines and Fees.
(1) An Applicant, including an applicant for a renewal License, must pay, and
provide proof of payment of, any outstanding fines or fees owed by the
Applicant to
(i) the Commission,
(ii) NYC Department oI Finance`s Parking Violations Bureau,
(iii) NYC Department oI Finance`s Red Light Camera Unit,
(iv) NYS DMV`s TraIIic Violations Bureau and
(v) any of their successor agencies.
(2) This requirement includes payment of fines and fees owed as of the date
of the application by
(i) any Business Entity Persons of the Applicant
(ii) any Business Entity of which the Applicant is a Business Entity
Person, and
(iii) any Business Entity of which a Business Entity Person of Applicant
is also a Business Entity Person.
(3) An Applicant, including an Applicant for a renewal License, must pay any
Iines related to the Applicant`s Iailure to surrender a previously revoked
License (of any type), unless the Applicant can demonstrate in person or
in writing that the License has been surrendered.
(r) Material Changes in the Application. The Applicant must inform the Chairperson
of any material change in the information submitted as part of the Application
while the Application is pending. Material changes include, but are not limited
to:
(1) Changes in Applicant`s ChauIIeur`s License status;
(2) Mailing address;
(3) Additional criminal convictions;
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(4) Additional DMV convictions, including convictions for the offense of
operating a motor vehicle while impaired by alcohol or drugs; or
(5) Any change to the information provided or submitted with the
Application.
§54-05 Licensing ± Probationary Licenses
(a) Issuing Probationary Licenses.
(1) Upon approval of an Applicant for a new Taxicab License, the
Commission will issue a Probationary License valid for one year.
(2) At the end of the one-year probationary period, the Commission will
evaluate the Applicant and determine if renewing the License is
appropriate.
(3) To make this decision, the Commission will consider the Applicant`s
driving record, the Applicant`s violation of any Taxicab Drivers Rules, or
other evidence that suggests that the Driver no longer meets all
requirements for a License.
(b) Automatic Refusal or Revocation.
(1) The Commission will not issue a renewal License following the
probationary period, and can revoke an issued Probationary License at any
time if any of the following occurs:
(i) The Driver is convicted of a crime in any jurisdiction.
(ii) The Driver is convicted of driving while impaired by alcohol or
drugs.
(iii) The Driver is convicted of refusing to submit to a breathalyzer or
other chemical test.
(iv) The Driver is convicted of leaving the scene of an accident.
(v) The Driver accumulates eight or more points against his or her
ChauIIeur`s License. (Point totals will include points existing on the
Driver`s state license prior to his or her application for a License
with the Commission.)
(vi) The Driver is convicted of three or more moving violations.
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(vii) The Driver is convicted of two or more speeding violations.
(viii) The Driver accumulates four or more points in a manner or time
frame consistent with the Commission`s Persistent Violator Program
(see §54-27(b)).
(ix) The Driver is convicted of two or more violations that carry the
Mandatory Penalties listed in §54-02 of this Chapter
(2) For the purpose of §54-05(b)(1) above, the Commission will look at the
date a violation occurred (rather than date of conviction) to determine
whether the violation is within the probationary period.
§54-06 Licensing ± Term of License
(a) New (Probationary) License Term. A License issued to a new Applicant will
expire one year from the date the License was issued.
(b) Renewal License Term. A License issued to a renewing Applicant will expire two
years from the date on which the previous License expires.
(c) Extensions. The Commission can extend the expiration date of a renewal License
by up to an additional 31 days. If an expiration date is extended, the required drug
test must be dated within 30 days before (and no later than) the extended
expiration date.
(d) Advancement. If a Licensee will not be available for drug testing during the 30
days before his or her License is scheduled to expire, the Licensee can ask the
Commission to move and reset the License expiration to an earlier date, provided
that:
(1) A Licensee in the second year of his or her License has satisfactorily
completed the required drug test for Licensees in the first year.
(2) A Licensees makes only one such request during the term of a License.
(3) The request is complete and accurate and submitted on the proper
Commission form.
(4) The term of the renewal License is two years from the NEW expiration
date.
(e) When to File for Renewal
(1) A renewing Applicant must file a completed application at least 30 days
before the expiration date of the License in order to avoid a late fee.
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(2) A renewing Applicant can file a completed application less than 30 days
beIore the expiration date as a 'late application,¨ iI the Applicant pays a
late fee of $25.
(3) The postmark date is the date of filing for an application that is filed by
mail. The date of submission is the date of filing for an application that is
filed in person.
(4) The Commission will not accept a renewal application after the expiration
date of the License. If the application is not filed before the expiration
date, the License cannot be renewed.
(f) Suspended Licenses.
(1) If a License is suspended, the Licensee must apply for renewal as required
in (e) above if the Licensee wants to renew the License. Failure to
complete the renewal requirements means that the License cannot be
renewed.
(2) A License that is suspended is not Valid and cannot be used until the
suspension ends. This is true even if the Applicant has filed an application
for a renewal.
§54-07 Licensing ± Fees
(a) Fee for License. The fee for a Taxicab Driver's License will be $84 annually.
(b) When Fee is Paid. The fee for an original or renewal License must be paid at the
time the application is filed.
(c) No Refund if Application Denied. The Commission will not refund fees if it
denies or disapproves the application.
(d) Late Filing Fee. The Commission will charge an additional fee of $25 for a late
filing of a renewal application, if it allows filing at all.
(e) License Replacement Fee. The Commission will charge a fee of $25 for each
License it issues to replace a lost, stolen or mutilated License.
(f) Refresher Training Course Fees. The authorized providers of an Authorized
Taxicab Training Refresher Course will charge each participant a fee of $20.
§54-08 Licensing ± Process and Causes for Denial
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(a) Fit to Hold a License - Applicant. The Chairperson will deny the original or
renewal License of any Applicant who fails to demonstrate that the Applicant is
Fit to Hold a License. The Chairperson will inform the Applicant, in writing, of
the specific reason(s) for this denial. The decision to deny a license Application
is in the discretion of the Chairperson.
(b) Fit to Hold a License - Licensee. If at any time the Chairperson is notified that a
Driver no longer meets the requirements for licensure, the Chairperson can deny
Driver`s renewal application or may seek to suspend or revoke his or her License.
(c) Denial of an Application. The Chairperson can reject or deny a new Application
for a License for the reasons specified in this section. If, at the time of submission
of an Application by the Applicant, the Chairperson identifies that the Applicant
meets the criteria in this section, the Chairperson will reject the Application and
no Application fees will be accepted. If the Application is accepted by the
Chairperson for processing, no Application fees will be refunded.
(1) Three-Year Ban. The Chairperson can deny an Application if, during the
previous three years, the Applicant has committed:
(i) Any act, as prohibited by these Rules, of driving a TLC licensed
vehicle while impaired by intoxicating liquor (regardless of its
alcoholic content) or Drugs.
(ii) Any act, as prohibited by these Rules, of bribery, fraud, material
misrepresentation, theft, threat against a person, harassment, abuse,
or use of physical force.
(iii) Any act, as prohibited by these Rules, involving the possession of a
Weapon in a vehicle licensed under these Rules.
(iv) Revocation of a prior License.
1. Revocation. If a prior License was revoked, the three-year
ban will run from the date of the revocation.
2. Surrender While License Revocation Charges were
Pending. If a prior License was surrendered to the
Chairperson before the expiration date of the License, the
three-year ban will run from the date the License is
surrendered.
3. License Expiration While License Revocation Charges
were Pending. If a prior License expired while license
revocation charges were pending, the three-year ban will
run from the date the License expired.
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(2) Two-Year Ban. The Chairperson can deny an Application if, during the
previous two years, the Applicant has committed:
(i) Any act constituting for-hire operation of a motor vehicle without a
valid TLC License, except for the traffic infraction of unlicensed
operation.
(ii) Six or more violations of these Rules while holding any License or
Licenses issued by the Commission. The two-year ban will be
counted from the date of the last violation.
(3) One-Year Ban. The Chairperson can deny an Application if, during the
previous one year, the Applicant has committed:
(i) More than three traffic accidents within a single year. The one-year
ban will be counted from the date of the last accident.
(ii) The traffic infraction of unlicensed operation of a motor vehicle,
(iii) Prior Application Denied. The Chairperson will deny an
Application that is submitted within one year after the denial of a
previous Application, if the previous Application was denied
because the Applicant was found not Fit to Hold a License. The one-
year ban will be counted from the date the prior application was
denied.
(iv) Illegal use of Drugs, as determined by the Commission following a
drug test required by the Commission. This includes where the drug
test result was unchallenged or unsuccessfully challenged. The one-
year ban will run from the date of the failed drug test.
(4) Other Reasons for Denial of an Application.
(i) Mistake or Omission in the Application. The Chairperson can deny
an Application if the Application includes any material mistake or
omission, or if the Applicant fails to inform the Chairperson of any
material change in the Application.
(ii) Eligible for Critical Driver Penalty. The Chairperson can deny an
Application if the Applicant would, if licensed, be subject to License
suspension or revocation under the Critical Driver Program at the
time the Application is submitted.
(iii) Pendency of Criminal Charges. The Chairperson will defer
consideration of an Application if the Applicant has criminal charges
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pending. If the charges are not resolved within 90 days after the
submission of the Application, the Application will be denied.
(5) Settlements. When settling charges which may result in the revocation of
a License, the Chairperson and the Respondent in that proceeding may
agree to a ban on applying for a new License different than that provided
for in these rules, provided that the:
(i) The agreement is in writing, and
(ii) The ban on applying for a new Driver`s License is not less than one
year.
(d) Failure to Complete Application Requirements.
(1) The Chairperson will deny an Application for a new License if the
Applicant has not completed all of the requirements of an Application
within 90 days of the date the Application is filed.
(2) The Chairperson will deny an Application for a renewal License if the
Applicant has not completed all of the requirements of an Application by
the expiration date of the prior License.
(3) The Chairperson will not deny an Application under this Rule if
completion is delayed because the Chairperson has not issued a final
decision and the Applicant has complied with any requests made by the
Chairperson.
(e) Additional Consideration of an Application. If a review of the Application leads
the Chairperson to believe that the Applicant may not be Fit to Hold a License,
the Chairperson may seek additional information from the Applicant. This
request for additional information may be an in-person interview, telephone call,
letter, e-mail, or other method of communication. This additional consideration
may result in the denial of the Application. Failure to provide any requested
information within the time frame requested, or failure to appear at a scheduled
interview will result in a denial of the application.
§54-09 RESERVED (Licensing ± Transfer of License)
§54-10 Licensing ± Care and Use of License
(a) Loss or Theft of License. A Driver must notify the Commission in writing of the
loss or theft of his or her Taxicab Driver's License within 72 hours (not counting
weekends and holidays).
§54-10(a) Fine: $50 Appearance NOT REQUIRED
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(b) Unreadable License. A Driver must immediately surrender any unreadable or
unrecognizable Taxicab Driver's License to the Commission for replacement and
reissue.
§54-10(b) Fine: $50
Points: 1
Appearance NOT REQUIRED
(c) Restrictions on License. A Driver must comply with all restrictions upon his or
her Taxicab Driver's License.
§54-10(c) Fine: $50 Appearance NOT REQUIRED
(d) May Have Only One. A Driver must not apply for or accept more than one
Taxicab Driver's License without the Commission's written permission.
§54-10(d) Fine: $100-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(e) Keep Likeness Updated. Whenever a Driver`s physical appearance has changed
to any significant extent, the Driver must contact the Commission and arrange to
have a new photograph of him- or herself taken at the Commission offices.
§54-10(e) Fine: $50 Appearance NOT REQUIRED
(f) Surrender of License. A Driver must surrender his or her License to the
Commission immediately upon revocation of the License. The License must be
surrendered within thirty days of the date of revocation.
§54-10 (f) Fine: $1,000 to be paid if Driver applies for a new
License of any type.
Appearance N/A
§54-11 Comply with Laws ± Unlicensed Activity Prohibited
(a) Driver Must Have Jalid Taxicab Drivers License. A driver must not operate a
Taxicab in the City of New York while his or her Taxicab Driver's License is
revoked, suspended or expired.
§54-11(a) Fine: $400 and Summary Suspension until
compliance.
Appearance NOT REQUIRED
(b) Driver Must Have Jalid Chauffers License.
(1) A Driver must not operate a Taxicab without a Valid Chauffeur's License.
§54-11(b)(1) Fine: $400 and Summary Suspension until
compliance
Points: 2
Appearance NOT REQUIRED
19
(2) A driver must immediately surrender his or her Taxicab Driver's License
to the Commission upon the suspension or revocation of his or her
ChauIIeur`s License.
§54-11(b)(2) Fine: $100
Points: 1
Appearance NOT REQUIRED
(c) Vehicle Must Be Licensed. A Driver must not knowingly operate a Taxicab for
hire unless that vehicle is licensed by the Commission and the License is Valid.
§54-11(c) Fine: $25-$350 and/or suspension up to 30 days
Summary Suspension until compliance
Points: 3
Appearance REQUIRED
(d) No Unauthori:ed Use of Taxicab Drivers License. A Driver must not permit any
other person to use the Driver's Taxicab Driver's License while operating any
vehicle.
§54-11(d) Fine: $10,000 and revocation Appearance REQUIRED
(e) No Unlicensed Use of Taxicab.
(1) A Driver must not permit the Taxicab to be operated for hire by a person
who does not have a Valid Taxicab Driver`s License.
§54-11(e)(1) Fine: $100-$300 and/or suspension up to 30 days Appearance REQUIRED
(2) During the work shift a Driver must not allow another person to operate
the Taxicab or occupy the Driver`s seat, except in the event oI an
emergency.
§54-11(e)(2) Fine: $50 Appearance NOT REQUIRED
§54-12 Comply with Laws ± Proper Conduct
(a) Bribery. A Driver or anyone acting on behalf of the Driver must not offer or give
any gift, gratuity or thing of value to any employee, representative or member of
the Commission or any other public servant.
§54-12(a) Fine: $10,000 and revocation
Points: 6
Appearance REQUIRED
20
(b) Failure to Report Bribery. A Licensee must immediately report to the
Commission and the NYC Department of Investigation any request or demand for
a gift, gratuity or thing of value by any employee, representative or member of the
Commission or any other public servant.
§54-12(b) Fine: $1,000 and/or suspension up to 30 days or
revocation
Points: 3
Appearance REQUIRED
(c) Fraud, Theft. While performing the duties and responsibilities of a Licensee, a
Licensee must not commit or attempt to commit, any act of fraud,
misrepresentation or theft.
§54-12(c) Fine: $350-$1,000 and/or suspension up to 60 days
or revocation,
Points: 4
Appearance REQUIRED
(d) Willful Acts of Omission. While performing the duties and responsibilities of a
Licensee, a Licensee must not deliberately fail to perform, alone or with another,
any act where this failure is against the best interests of the public, although not
specifically mentioned in these rules.
§54-12(d) Fine: $150-$350 and/or suspension up to 30 days or
revocation,
Points: 3
Appearance REQUIRED
(e) Willful Acts of Commission. While performing the duties and responsibilities of a
Licensee, a Licensee must not deliberately perform or attempt to perform, alone
or with another, any act that is against the best interests of the public, although
not specifically mentioned in these rules.
§54-12(e) Fine: $150-$350 and/or suspension up to 30 days or
revocation,
Points: 3
Appearance REQUIRED
(f) Threats, Harassment, Abuse. While performing the duties and responsibilities of
a Licensee, a Licensee must not threaten, harass, or abuse any person, and must
not distract or attempt to distract any Service Animal.
§54-12(f) Fine: $350-$1,000 and/or suspension up to 30 days
or revocation,
Points: 3
Appearance REQUIRED
(g) Use or Threat of Physical Force. While performing the duties and
responsibilities of a Licensee or any act in connection with those duties, a
Licensee must not use or attempt to use any physical force against a person or
Service Animal.
§54-12(g) Fine: $500-$1,500 and/or suspension up to 60 days
or revocation,
Appearance REQUIRED
21
Points: 4
(h) Notice of Criminal Conviction.
(1) A Licensee must notify the Commission in writing within 15 calendar
days after any criminal conviction of the Licensee.
(2) Licensee must also provide the Commission with a certified copy of the
certificate of disposition issued by the clerk of the court within 15 days
after sentencing.
§54-12(h) Fine: $100 if plead guilty before a hearing; $250 if
found guilty following a hearing.
Points: 3
Appearance NOT REQUIRED
(i) Cooperate with the Commission.
(1) A Driver must truthfully answer all questions and promptly comply with
all communications, directives, and summonses issued by the Commission
or its representatives, including the NYC Department of Investigation.
(2) Upon request of the Commission, a Driver must produce any license, Rate
Card, Trip Record or other documents Licensee is required to have or be
reasonably able to obtain, whenever the Commission requires it.
§54-12(i)(1)-
(2)
Fine: $300 and Summary Suspension until
compliance
Points: 2
Appearance REQUIRED
(3) (i) A Driver must report any change of Mailing Address to the
Commission in person or by mail within ten days.
§54-12(i)(3)(i) Fine: $100 Appearance NOT REQUIRED
(ii) Any communication from the Commission is sufficient if sent to the
last Mailing Address provided by the Driver.
(4) A driver must remove all currency from the Taxicab's interior prior to its
examination by any Commission personnel.
§54-12(i)(4) Fine: $50 Appearance NOT required
(j) Cooperate with Law Enforcement.
22
(1) A Driver must cooperate with all law enforcement officers and all
authorized representatives of the Commission including dispatchers at
public transportation terminals and at authorized group-ride Taxicab lines.
(2) Cooperation includes, but is not limited to, responding to a request for the
Driver`s name, License number, Rate Card, Trip Records, and any other
documents the Driver is required to have in his or her possession.
§54-12(j) Fine: $300 if plead guilty before a hearing; $400 if
found guilty following a hearing.
Points: 2
Appearance NOT REQUIRED
(k) No Use of Taxicab for Unlawful Purpose. A Driver must not use or permit any
other person to use his Taxicab for any unlawful purpose.
§54-12(k) Fine: $100-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(l) Report Attempt to Use Taxicab for Unlawful Purpose. A Driver must report
immediately to the police any attempt to use his Taxicab to commit a crime or
escape from the scene of a crime.
§54-12(l) Fine: $100-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(m) No Concealment of Crime. A Driver must not conceal any evidence of a crime or
voluntarily aid violators to escape arrest.
§54-12(m) Fine: $350-$1,000 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
§54-13 Comply with Laws ± Traffic Laws & Miscellaneous
(a) Comply with Traffic Laws. Taxicab Drivers must comply with all applicable
traffic laws, rules, and regulations. Taxicab Drivers are subject to additional fines
and penalties that will be imposed by the Commission for violating the traffic
laws as follows:
(1) Laws, rules or regulations governing stationary vehicles.
§54-13(a)(1) Fine: $100 if plead guilty before a hearing; $200 if
found guilty following a hearing.
Appearance NOT REQUIRED
(2) Laws, rules or regulations governing moving vehicles, other than
hazardous moving violations defined by paragraph (3) of this subdivision.
§54-13(a)(2) Fine: $200 if plead guilty before a hearing; $300 if
found guilty following a hearing.
Appearance NOT REQUIRED
23
(3) Laws, rules or regulations governing moving vehicles that involve
hazardous moving violations, defined as follows:
§54-13(a)(3) Fine: $300 if plead guilty before a hearing; $400 if
found guilty following a hearing, for each violation
below.
Points: As listed below.
Appearance NOT REQUIRED
(4) Report Before Leaving Scene. A Driver who knows or should have known
that a traIIic accident involving the Driver`s Taxicab resulted in personal
injury to another or damage to another`s property, must stop beIore
leaving the scene of the accident, and if the other involved party is present,
must:
(i) Show his or her ChauIIeur`s License, Taxicab Driver's License,
and Rate Card to the other party involved in the incident.
(ii) Give the other involved party his or her name, ChauIIeur`s License
number, Taxicab Driver's License number, and Taxicab Medallion
number, as well as the name of the Taxicab's insurance carrier and
the insurance policy number.
§54-13(a)(4) Fine: $350 and/or suspension up to 30 days or
revocation if Driver is found guilty of having
violated this rule more than 3 times within a 12-
Appearance REQUIRED
Rule VI OL A TI ON Reference Points
§54-13(a)(3)(i) SPEEDING 1 to 10 miles above posted speed
limit
3
11 to 20 miles above posted speed
limit
4
21 to 30 miles above posted speed
limit
5
31 to 40 miles above posted speed
limit
6
41 or more miles above speed limit 8
§54-13(a)(3)(ii) Failing to stop for school bus 5
§54-13(a (3)(iii) Following too closely (tailgating) 4
§54-13(a )(3)(iv) Inadequate brakes (own vehicle) 4
§54-13(a )(3)(v) Inadequate brakes (employer`s vehicle) 2
§54-13(a )(3)(vi) Failing to yield right of way 3
§54-13(a )(3)(vii) Traffic signal violation 3
§54-13(a )(3)(viii) Stop sign violation 3
§54-13(a )(3)(ix) Yield sign violation 3
§54-13(a )(3)(x) Railroad crossing violation 3
§54-13(a )(3)(xi) Improper passing 3
§54-13(a )(3)(xii) Unsafe lane change 3
§54-13(a )(3)(xiii) Driving left of center 3
§54-13(a )(3)(xiv) Driving in wrong direction 3
§54-13(a )(3)(xv) Leaving scene of an accident involving
property damage or injury to animal
3
24
month period
Points: 3
(5) Notify Taxicab Vehicle Owner of Accident. If the Driver is involved in a
traffic accident, the Driver must immediately report the accident to the
owner of the Taxicab.
§54-13(a)(5) Fine: $100
Points: 3
Appearance NOT REQUIRED
(b) Workers Compensation Laws.
(1) A Driver who suffers a disabling work-related injury and has filed for
Workers' Compensation benefits will:
(i) Surrender his or her Taxicab Driver`s License to the Commission
(ii) Cease driving while claiming a disability.
(2) Return to Work.
(i) The Driver`s License will be returned when the Driver submits
documentation to the Commission that he or she has recovered and
is no longer receiving Workers` Compensation beneIits.
(ii) The owner of the Taxicab is required to provide the Driver with
documentation indicating that the Workers` Compensation benefits
have ended, as provided in Chapter 58, §58-14(d) of these Rules.
§54-13(b) Fine: $75-$150 Appearance REQUIRED
(c) MTA Tax.
(1) The MTA Tax must be charged on any trip that starts in New York
City and ends in any of:
(1) New York City.
(2) Dutchess County.
(3) Nassau County.
(4) Orange County.
(5) Putnam County.
(6) Rockland County.
25
(7) Suffolk County.
(8) Westchester County.
(2) A Driver who is not a Taxpayer must pay the Taxpayer the MTA Tax
collected for each trip for which the MTA Tax is due.
§54-14 Operations ± Passenger and Driver Safety
(a) Reckless Driving Rule. A Driver must not operate his or her Taxicab in a manner
or at a speed that unreasonably endangers users of other vehicles, pedestrians, or
the Passengers.
§54-14(a) Fine: $350-$1,000 and/or suspension up to 30 days,
or revocation if Driver is found guilty of having
violated this rule more than three times within an
18-month period
Points: 4
Appearance REQUIRED
(b) Driving While Impaired.
(1) A Driver must not operate a Taxicab while his or her driving ability is
impaired by intoxicating liquor (regardless of its alcoholic content) or
Drugs.
(2) A Driver must not drive or occupy his or her Taxicab for at least six hours
after consuming any intoxicating liquor regardless of its alcoholic content,
or any Drugs.
§54-14(b) Fine: Revocation Appearance REQUIRED
(c) Drug Testing.
(1) Drug Testing for Cause. If the Commission has a reasonable suspicion that
a Driver has used a Drug that makes him or her unfit to operate a Taxicab
safely, the Commission can direct the Driver to be tested, at the Driver`s
expense, by a Commission-approved person, licensed by the NYS
Department of Health, and the Driver must comply.
§54-14(c)(1) Fine: Suspension until compliance or revocation of
license
Appearance NOT REQUIRED
(2) Annual Drug Testing.
26
(i) All Drivers except Drivers who are City of New York Police
Officers must be tested annually, at the Driver`s expense, Ior
Drugs in order to retain Valid Licenses.
(ii) The drug testing must be performed by an individual or entity
designated by the Commission and possessing a requisite permit
issued by the New York State Department of Health.
(iii) For Drivers in the first year of a two-year License, the testing must
occur no sooner than 30 days before the one-year anniversary
date of the License, and not after the one-year anniversary date.
(iv) F
o
(iv) For Drivers in the second year of a two-year License, the annual
drug testing must occur no sooner than 30 days before the
License expiration date, and in no case after the expiration date.
(3) Results of Drug Test. Driver must pass every drug test, including 'For
Cause¨ drug tests under §54-14(c)(1) and 'Annual¨ drug tests under §54-
14(c)(2). If the results of either test are positive, or if the sample cannot be
tested, the Driver`s License can be revoked after a hearing.
§54-14 (c)(3) Fine: Suspension or revocation of license Appearance REQUIRED
(d) Limits on Consecutive Hours of Driving. A Driver must not operate a Taxicab for
more than 12 consecutive hours.
§54-14(d) Fine: $25
Point: 1
Appearance NOT REQUIRED
(e) Use of Electronic Communication Device.
(1) A Driver must not Use an Electronic Communication Device while
operating a Vehicle. A Driver can Use an Electronic Communication
Device only while the Vehicle is lawfully standing or parked.
§54-14(e)(1) Fine: $250 if plead guilty before a hearing; $350 if
found guilty following a hearing, and suspension.
The suspension is deferred for 60 days; if the driver
completes a Distracted Driving Course within the
60-day period then the driver will not be suspended.
Points: 3 for the first offense and for the second
Appearance NOT REQUIRED
§54-14(c)(2)(iii) Fine: Summary Suspension until compliance.
If testing occurs after the one-year anniversary date,
but within 30 days after that date, there will be a
$200 penalty for reinstatement
n/a
§54-14(c)(2)(iv) If the Driver fails to be tested within this time period,
his or her License will expire and will not be renewed
n/a
27
offense in any 15-month period;
4 for the third offense in any 15-month period.
(2) In addition to the penalties provided above for any violation of this Rule, a
Driver convicted of a violation of this Rule must complete a Distracted
Driving Course no later than 60 days after the date of conviction. The
license of a Driver who does not complete the Distracted Driving Course
within the 60 day period will be suspended until compliance. In instances
where the Chairperson has not received proof of completion of a
Distracted Driving Course from a Distracted Driving Course provider, the
Chairperson will provide notice to the Driver prior to suspension that the
Driver has a specified time of no less than 10 days from the date of the
notice to provide proof of completion of a Distracted Driving Course to
the Chairperson by mail.
(3) Affirmative Defense. A Driver can offer an affirmative defense to a charge
of Using an Electronic Communication Device under this Rule if all of the
following are true:
(i) The communication was to an emergency response operator;
(ii) The communication reports an imminent threat to life or property;
(iii) The Driver could not safely stop the Vehicle to make the report; and
(iv) The Driver provides documentary proof of communication with an
emergency response provider.
§54-15 Operations ± General Rules During Operation of Vehicle
(a) No Weapons. While operating a Taxicab, a Driver must not have a Weapon or
any other instrument intended to be used as a weapon in his or her possession or
in the vehicle without the written permission of the Chairperson.
§54-15(a) Fine: Revocation Appearance REQUIRED
(b) Driver Neat & Clean. A Driver must be clean and neat in dress and person and
present a professional appearance.
§54-15(b) Fine: $25 Appearance NOT REQUIRED
(c) No Smoking. A Driver must not smoke in a Taxicab.
§54-15(c) Fine: $150 Appearance REQUIRED
(d) Locking Taxicab Doors.
28
(1) While on duty, a Driver must not lock either of the rear doors except with
the consent or at the request of a Passenger or for a reason specified in
these rules.
(2) A Driver is permitted to lock the front doors. However, a Driver must not
refuse to transport a party of four, where one person must occupy the front
seat, because the front doors are locked.
§54-15(d) Fine: $300 if plead guilty before a hearing; $400
and/or suspension up to 30 days if found guilty
following a hearing.
Points: 2
Appearance REQUIRED
(e) (Reserved).
(f) E-ZPass® Rules
(1) A Driver must not operate a Taxicab for hire that is not equipped with an
E-ZPass® tag.
(2) The Driver must use E-ZPass® at all crossings within the jurisdiction of
the Metropolitan Transportation Authority, Triboro Bridge and Tunnel
Authority, and wherever else E-ZPass® is accepted.
(3) Drivers may use personal E-ZPass® tags to meet this requirement.
§54-15(f)(1)-(3) Fine: $150 if plead guilty before a hearing; $200 if
found guilty following a hearing.
Appearance NOT REQUIRED
(4) A Driver must forward all tolls paid by the Passengers to the holder of the
E-ZPass® tag at the end of his or her shift or lease period.
(5) If Driver has been required to establish a replenishment account, as
described in §58-27(d)(2) of the Taxicab Owners chapter, the Driver must
maintain the required balance in the account.
§54-15(f)(4)-(5) Fine: $50 plus restitution to the E-ZPass® tag
holder of any amount not reimbursed, and
suspension until compliance
Appearance REQUIRED
(g) Overloading Vehicle. A Driver must not permit more than four Passengers to
ride in a four- Passenger Taxicab, nor more than five Passengers in a five-
Passenger Taxicab, except that an additional Passenger must be accepted if the
Passenger is under the age of seven (7) and is held on the lap of an adult
Passenger seated in the rear.
§54-15(g) Fine: $100 if plead guilty before a hearing; $150 if Appearance NOT REQUIRED
29
found guilty following a hearing.
(h) Use of Front Seat.
(1) A Passenger who is unable to enter or ride in the rear seat of the Taxicab
must be permitted to occupy the front Passenger seat.
(2) If a Passenger's luggage, wheelchair, crutches, other mobility aid or other
property occupies the rear seats of the Taxicab, a Passenger must be
permitted to occupy the front Passenger seat.
§54-15(h) Fine: $75 for a violation involving a person; $25
for a violation involving luggage
Appearance NOT REQUIRED
(i) No Property-Only Transport. A Driver must not transport property, except blood
or vital human organs, unless such property is in the possession of a Passenger.
§54-15(i) Fine: $100 Appearance NOT REQUIRED
(j) No Marketing to Passengers. A Driver must not sell, advertise or recommend any
service or merchandise to any Passenger without prior written Commission
approval.
§54-15(j) Fine: $50-$350 and/or suspension up to 30 days. Appearance REQUIRED
(k) Proper Driver Authorization.
(1) A Driver must not operate a Taxicab unless either:
(i) The Driver`s name has been entered onto the Rate Card by the
Commission and, if the Driver is leasing the Taxicab, the Lease has
not yet expired; or
(ii) The term 'UnspeciIied Drivers¨ has been entered onto the Rate Card
by the Commission.
§54-15(k)(1) Fine: $100-$350; for the third or subsequent
violation within 36 months, the license may also be
suspended for up to 30 days.
Points: 1
Appearance REQUIRED
(2) A Driver who is leasing a Taxicab must not sublease the Taxicab.
§54-15(k)(2) Fine: $100-$350; for the third or subsequent
violation within 36 months, the license may also be
suspended for up to 30 days.
Appearance REQUIRED
(l) Courtesy. A Driver must be courteous to passengers.
30
§54-15(l) Fine: $200 if plead guilty before a hearing; $300 if
found guilty following a hearing.
Points: 2
Appearance NOT REQUIRED
(m) Off Duty Procedures.
(1) When the Taxicab is operated for personal use, "Personal Use--Off Duty"
must be keyed into T-PEP (or made on the written Trip Record), and the
"Off Duty" light must be turned on.
§54-15(m)(1) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(2) A Driver must turn on the "Off Duty" light only by use of a manually
operated switch on the Taxicab dashboard
§54-15(m)(2) Fine: $75 Appearance NOT REQUIRED
§54-16 Operations ± Comply with Reasonable Passenger Requests
(a) Request for Specific Route. The Driver must comply with all reasonable and
lawful routing requests of the Passenger. Unless a Passenger makes a specific
request, a Driver must proceed to the Passenger`s destination by the shortest
reasonable route.
§54-16(a) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(b) Requests to Change Destination. Passengers may ask the Driver to change their
destination or end their ride during their trip. Drivers must comply with these
requests unless it is impossible or unsafe. The Passenger will pay the amount
shown on the Taximeter or information monitor when the trip ends.
§54-16(b) Fine: $50-$200
Points: 2.
Appearance REQUIRED
(c) Request to Load Luggage. Upon the request of a Passenger, the Driver must load
or unload a Passenger's luggage, wheelchair, crutches or other property into or
out of the Taxicab's interior or trunk compartment, and must securely close the
door or trunk compartment.
§54-16(c) Fine: $50 Appearance NOT REQUIRED
(d) Passenger Receipt.
31
(1) (a) At the end of a trip, a Driver, personally or via the passenger
information monitor (PIM) or other electronic means, must offer a
Passenger a receipt for payment of fare,
(b) except when the PIM is inoperable, for not more than 48 hours after
the driver files an incident report with the authorized taxicab technology
service provider, as set forth in §58-41(b)(1), and
(2) when a Passenger requests a receipt, personally or via the PIM or other
electronic means, a Driver must give a Passenger a receipt for payment of
the fare.
(3) The receipt must state the:
(i) date
(ii) time
(iii) Medallion number
(iv) trip number
(v) total fare
(vi) tolls
(vii) surcharges
(viii) extras
(ix) tip, if paid by credit/debit card
(x) last four digits of card account number, if applicable
(xi) Driver`s hack license number and
(xii) the '311¨ Commission Complaint telephone number.
§54-16(d) Fine: $50 if plead guilty before a hearing; $75 if
found guilty following a hearing.
Points: 1.
Appearance NOT REQUIRED
(e) Request to Adjust Audio.
(1) At the request of a Passenger, the Driver must adjust the volume or turn
on or off any audio or video equipment within his or her control.
32
Passengers are also entitled to select what is played on any audio or video
equipment in the Taxicab.
(2) Whether or not there is a Passenger in the Taxicab, an audio or video
device can only be played at a normal volume and must not violate NYC
noise regulations.
§54-16(e) Fine: $25 Appearance NOT REQUIRED
(f) Request to Adjust Air Conditioning/Heat. At the request of a Passenger, the
Driver must turn the air conditioning or heating equipment on or off.
§54-16(f) Fine: $25 Appearance NOT REQUIRED
(g) Other Reasonable Passenger Requests. A Driver must comply with all the
reasonable requests of a Passenger, including but not limited to giving his or her
name, Taxicab Driver's License number and the Medallion number.
§54-16(g) Fine: $50-$200
Points: 2
Appearance REQUIRED
§54-17 Operations ± Rates, Charges and Payment
(a) No Overcharges.
(1) A Driver must not charge or attempt to charge a fare above the
Commission-approved rates.
(2) A Driver must not impose or attempt to impose any additional charge for
transporting a person with a disability, a service animal accompanying a
person with a disability, or a wheelchair or other mobility aid.
§54-17(a)(1)-(2) Mandatory penalties as set forth in §54-02 Appearance NOT REQUIRED
(3) A Driver must not collect or attempt to collect separate fares from
individual Passengers who have shared a Taxicab for part or all of a trip
unless such fares are specifically authorized as part of a Group Riding
program established by the Commission.
§54-17(a)(3) Fine: $50-$150
Points: 2
Appearance REQUIRED
(4) A Driver must give the correct change to a Passenger who has paid the
fare.
§54-17(a)(4) Fine: $50-$150
Points: 2
Appearance REQUIRED
33
(5) A Driver must not ask a Passenger for a tip or indicate that a tip is
expected or required.
§54-17(a)(5) Fine: $50 Appearance NOT REQUIRED
(b) Non-Paying Customers. If a Passenger refuses to pay the metered fare, the
Driver must place the meter in the oII or 'Vacant¨ position, illuminate the 'OII
Duty¨ light, and:
(1) Record the amount of fare on the Taximeter onto the Trip Record through
the Taxicab Technology System, or onto the written Trip Record if the T-
PEP is not working, and
(2) Proceed directly to the nearest police precinct, present the facts to the
police and follow their instructions for resolving the dispute.
(c) Currency. A Driver must accept United States currency as payment for services.
§54-17(c) Fine: $100 . Appearance NOT REQUIRED
(d) Making Change.
(1) A Driver must always be capable of making change for a $20 bill during
his or her work shift.
(2) If the Driver is not able to change a $20 bill, the Driver will, with the
Passenger`s consent, take the Iollowing steps:
(i) Place the meter in an oII or 'Vacant¨ position and illuminate the
'OII Duty¨ light.
(ii) Transmit the relevant information to an electronic database for
entry on the electronic trip record or make an appropriate written
trip record entry.
(iii) Proceed to the nearest location where he or she may reasonably
expect to obtain change.
§54-17(d) Fine: $25. Appearance NOT REQUIRED
(e) Must Accept Credit/Debit Card Payment.
(1) All Taxicabs are required to be equipped with T-PEP and Drivers must
accept a Passenger`s choice to pay by credit/debit card.
§54-17(e)(1) Fine: $100. Appearance REQUIRED
34
(2) A Driver must not pick up or transport a passenger when the system is
incapable of accepting or processing credit or debit card transactions,
unless prior to engaging the Taximeter, the Driver advises the passenger
that he/she will not be able to use a credit or debit card for payment
(3) II a customer`s eIIort to pay by debit/credit card at the end oI the trip is
prevented not by the Taxicab`s T-PEP system, but because the
communication network is unable to process debit/credit card payments at
that time, the Driver must offer the customer the option of either:
(i) Paying cash or
(ii) Having the Taxicab Driver continue to a location where the wireless
payment system can communicate with its network.
§54-17(e)(2)-(3) Fine: $200 if plead guilty before a hearing; $300
and/or suspension up to 30 days if found guilty
following a hearing.
Points: 1
Appearance NOT REQUIRED
(f) No Mark-up for Credit Payment. A Driver must not charge any additional fee
(mark-up) to any Passenger for credit/debit card transactions.
§54-17(f) Fine:
First violation: $200
Second violation: $300
Third violation: $500
In addition to the penalty payable to the Commission, the
administrative law judge may order the Driver to pay
restitution to the Passenger, equal to the excess amount
that was charged to the Passenger.
Appearance REQUIRED
(g) Trips Beyond the City.
(1) In General. For a trip anywhere beyond the City of New York (other than
to Westchester or Nassau counties or Newark Airport), the following rules
and charges apply:
(i) The Driver must negotiate a flat rate trip charge with the Passenger
before beginning the trip. (NOTE. A 'flat` rate means a dollar
amount, 'double the meter` is NOT a flat rate.)
§54-17(g)(1)(i) Fine: $100.
Points: 2
Appearance NOT REQUIRED
(ii) The Driver must place the Taximeter in a recording position at the
beginning of the trip and allow it to continue recording
§54-17(g)(1)(ii) Fine: $100. Appearance NOT REQUIRED
35
Points: 2
(2) For a trip to Westchester or Nassau County, the following charges and
rules apply:
(i) The Driver must place the Taximeter in a recording position at the
start of the trip and must keep the Taximeter in the recording
position at all times.
§54-17(g)(2)(i) Fine: $100. Appearance NOT REQUIRED
(ii) Before starting the trip, the Driver must inform the Passenger how
the trip charges will be calculated, including the payment of tolls
both to and from the destination.
(iii) The rate of fare will be the amount shown on the Taximeter for the
portion of the trip within the City, plus twice the amount shown on
the Taximeter for the portion of the trip outside the City limits (See
Chapter 58, §58-26(d)(2)).
(iv) The Driver must tell the Passenger when the Taxicab crosses the
City limits so that the Passenger can check the reading on the
Taximeter at that time.
(v) The Passenger is also responsible for all necessary tolls charged for
both going to the destination and for the Driver`s return to the City.
§54-17(g)(2)(ii)-(v) Fine: $25
Points: 2.
Appearance NOT REQUIRED
(3) For a trip to Newark Airport, the following charges and rules apply:
(i) The Driver must place the Taximeter in a recording position at the
start of the trip and must keep the Taximeter in the recording
position at all times.
§54-17(g)(3)(i) Fine: $100. Appearance NOT REQUIRED
(ii) Before starting the trip, the Driver must inform the Passenger how
the trip charges will be calculated, including the payment of tolls
out of and back into the City.
(iii) The rate of fare will be the amount shown on the Taximeter plus a
surcharge of $15.00 (See Chapter 58, §58-26(d)(3)).
(iv) The Passenger is also responsible for all necessary tolls charged for
both going to the destination and for the Driver`s return to the City.
36
(4) For all out-of-City trips, the Driver must record the charges and the out-of-
city destination on the written Trip Record, if T-PEP is not working.
§54-17(g)(4) Fine: $25.
Points: 2
Appearance NOT REQUIRED
(h) MTA Tax. The MTA Tax must be charged on any trip that starts in New York City
and ends in any of:
(1) New York City.
(2) Dutchess County.
(3) Nassau County.
(4) Orange County.
(5) Putnam County.
(6) Rockland County.
(7) Suffolk County.
(8) Westchester County.
§54-18 Operations ± Lost Property
(a) Inspection Following Trips from Airports. Immediately after completing a trip to
Kennedy, La Guardia or Newark Airports, the Driver must inspect the interior of
the Taxicab and the trunk compartment, if used, to ensure that Passengers have
collected their property.
§54-18(a) Fine: $25 Appearance NOT REQUIRED
(b) Handling of Lost Property. Property found by a Driver in a Taxicab must be
returned to the Passenger if possible; otherwise, it must be taken without delay to
the police precinct closest to where the Passenger was discharged.
§54-18(b) Fine: $25-$250 Appearance REQUIRED
(c) Notifying Commission Regarding Lost Property. If the property is not returned to
the Passenger, the Driver must promptly inform the Commission of the details
regarding the found property and the police precinct where it is held.
§54-17(g)(3)(ii)-(iv) Fine: $25
Points: 2.
Appearance NOT REQUIRED
37
§54-18(c) Fine: $25 Appearance NOT REQUIRED
§54-19 Operations ± Passenger Solicitation and Engagement
(a) Limits on Driver Solicitation of Passengers.
(1) A Driver must solicit Passengers only from the driver's seat of his or her
Taxicab and only using the words "taxi" or "cab" or "Taxicab."
§54-19(a)(1) Fine: $50
Point: 1
Appearance NOT REQUIRED
(2) A Driver must not use a person, other than a dispatcher at an authorized
Group Ride taxi line, or an Accessible Taxicab dispatcher, to solicit
Passengers.
§54-19(a)(2) Fine: $50 Appearance NOT REQUIRED
(3) A Driver must not give false or misleading information to someone in an
effort to convince him or her to hire the Taxicab by implying, for instance,
that the trip will be shorter or cheaper than it will be. For example, the
Driver must not give a false departure time for a train, bus or airplane in
order to suggest that the Taxicab can get the Passenger to the terminal in
time.
§54-19(a)(3) Fine: $50-$200
Points: 3
Appearance REQUIRED
(4) A Driver must not solicit Passengers within 100 feet of any bus stop.
Drivers must not stop at bus stops unless hailed.
§54-19(a)(4) Fine: $100
Points: 1
Appearance NOT REQUIRED
(5) A Driver must not pick up additional Passengers during a trip except at
the Passenger`s request.
§54-19(a)(5) Fine: $100 Appearance NOT REQUIRED
(6) A Driver must not suggest to a current Passenger that an additional person
be accepted as a Passenger.
§54-19(a)(6) Fine: $50 Appearance NOT REQUIRED
(7) A Driver must not solicit or cruise for the purpose of soliciting Passengers:
(i) At Kennedy, La Guardia or Newark Airports
38
(ii) Within 100 feet of any authorized Taxi Stand
(iii) Within the private streets of Lincoln Center
(iv) In any area of the City of New York where Taxicab cruising is
prohibited
§54-19(a)(7) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Points: 1
Appearance NOT REQUIRED
(8) A Driver who has illuminated the "Off Duty" light must not solicit or
accept a Passenger unless ALL of the following are true:
(i) The Driver is returning the Taxicab to his or her garage or home.
(ii) The Driver has transmitted the relevant information to an
electronic database for entry on the electronic trip record or made a
written trip record entry "Returning to garage (or home)".
(iii) The Passenger's destination is directly on the route to the Driver`s
home or garage.
(iv) When the last passenger is discharged, the Driver must lock the
doors and return to his garage or home.
§54-19(a)(8) Fine: $75
Points: 1
Appearance NOT REQUIRED
(b) Taxi Stands.
(1) A Driver has the right to take a position at any Taxi Stand having a
vacancy, and no other Taxicab Driver may interfere with that right.
§54-19(b)(1) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(2) A Driver must not occupy a Taxi Stand in order to repair his Taxicab,
except for minor emergency repairs.
§54-19(b)(2) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
39
(3) A Driver must not overcrowd, crash into or back into a front position on a
Taxi Stand; a Driver must take the rear position on the line formed at such
a stand, unless it is a relief stand that has a vacancy.
§54-19(b)(3) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(4) A Driver must only occupy a Taxi Stand when on duty or for no longer
than one hour while on Relief Time or for Personal Use-Off Duty.
§54-19(b)(4) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(5) The Drivers of each of the first two Taxicabs on a Taxi Stand, (other than
a Relief Stand), must remain in the driver's seat ready to accept
Passengers. Any other Driver on a Taxi Stand must be no more than 15
feet from his or her Taxicab unless he or she is off duty and the required
"Off Duty" light or "Relief Time" sign is visibly displayed.
§54-19(b)(5) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(6) Except where expressly forbidden, a Taxicab is permitted to stop and wait
for Passengers in the space immediately in front of a fire hydrant on a
street where parking is not prohibited, provided the Driver remains seated
in his Taxicab, ready for operation at all times.
§54-19(b)(6) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(c) Terminals.
(1) The rules regarding Taxi Stands also apply to special Taxi Stands and
Feed Lines at air, rail, bus and ship terminals.
(2) Where a terminal provides Taxicab holding areas:
(i) Drivers must park the Taxicab in a taxi holding area before leaving
on Relief Time.
(ii) Upon returning from Relief Time, the Driver must join the end of
the Feed Line.
(iii) Drivers are not permitted to bring Passengers into a holding area.
§54-19(c)(2) Fine: $50 Appearance NOT REQUIRED
(3) Where an airport Taxi Stand offers both Long Haul and Short Haul lines,
if there are Taxicabs available in both lines:
40
(i) A Driver in the Short Haul line must not accept a Passenger for a
Long Haul
(ii) A Driver in the Long Haul line must not accept a Passenger for a
Short Haul.
§54-19(c)(3) Fine: $100 Appearance NOT REQUIRED
(d) Drivers of Accessible Taxicabs.
(1) Drivers of Accessible Taxicabs on trips dispatched by the Accessible Taxi
Dispatcher must comply with all service rules (including rules pertaining
to meters and fares) provided in this chapter.
§54-19(d)(1) Fine: Chapter 54 penalties apply
(2) A Driver of an Accessible Taxicab who has been dispatched by the
Accessible Taxi Dispatcher is entitled to be paid the Dispatch Fee by the
Accessible Taxi Dispatcher. This includes trips which end with no
Wheelchair using Passenger, or any passenger, being picked up.
§54-20 Operations ± Refusing Passengers
(a) Must Not Refuse to Transport Passengers. Unless the Driver has justifiable
grounds, the Driver must not refuse to transport in any of the following
circumstances:
(1) Mandatory Transport. A Driver must not refuse by words, gestures or any
other means, to take a Passenger, including a person with a disability and
any service animal accompanying this individual, to any destination within
the City of New York, the counties of Westchester or Nassau, or Newark
Airport.
§54-20(a)(1) (Mandatory penalties as set forth in §54-02) Appearance NOT REQUIRED
(2) Attendant for Disabled Passengers. A Driver must not require a person
with a disability to be accompanied by an attendant. However, if a person
with a disability is accompanied by an attendant, the Taxicab Driver must
not impose or attempt to impose any additional charge for transporting the
attendant.
§54-20(a)(2) (Mandatory penalties as set forth in §54-02) Appearance NOT REQUIRED
41
(3) Luggage and Mobility Aids. A Driver must not refuse to transport a
Passenger's luggage, wheelchair, crutches, other mobility aid or other
property.
§54-20(a)(3) (Mandatory penalties as set forth in §54-02) Appearance NOT REQUIRED
(4) Destination in Advance. A Driver must not attempt to learn the destination
of a Passenger before the Passenger is seated in the Taxicab.
§54-20(a)(4) (Mandatory penalties as set forth in §54-02) Appearance NOT REQUIRED
(b) Justifications for Refusing Passenger. The following are permitted reasons for
refusing to transport:
(1) Another Passenger is already seated in the Taxicab.
(2) The Driver has already acknowledged a hail from another person, and that
other person is being picked up or is about to be picked up. (CAUTION:
A Driver must not acknowledge the hail of one person over another in
order to avoid transporting the person whose hail was not acknowledged.)
(3) The Passenger is carrying or is in possession of any article, package, case
or container which the Driver reasonably believes will cause damage to
the Taxicab. (CAUTION: This does NOT include wheelchairs, crutches, a
service animal or other mobility aid used by disabled Passengers. Mobility
aids must be accepted.)
(4) The Driver is discharging his last Passenger or Passengers prior to going
off duty, and has already:
(i) Illuminated his 'OII Duty¨ light, and
(ii) Transmitted or entered the appropriate data.
(5) The Driver is ending his or her work shift, and has already:
(i) Illuminated the 'OII Duty¨ sign,
(ii) Locked both rear doors, and
(iii) Transmitted or entered the appropriate data.
(6) The Driver must take the Taxicab out of service for required repairs to T-
PEP, and has already:
(i) Illuminated the 'OII Duty¨ light sign or properly placed the RelieI
Time sign in the Taxicab,
42
(ii) Locked both rear doors, and
(iii) Transmitted or entered the appropriate data.
(7) The Passenger is accompanied by an animal that is not properly secured in
a suitable container. (CAUTION: This does not apply to service animals
accompanying people with disabilities.)
(8) The Passenger`s destination is Newark Airport or someplace in Nassau or
Westchester County, and the Driver has been operating the Taxicab for
more than eight hours of any continuous 24-hour period.
(9) The Passenger is disorderly or intoxicated. (CAUTION: Drivers must not
refuse to provide service solely because a disability results in annoying,
offensive, or inconvenient behavior.)
(10) A Passenger asks a Driver on the airport Long Haul line for a Short Haul
trip and there are Taxicabs available in the Short Haul line.
(11) A Passenger asks a Driver in the airport Short Haul line for a Long Haul
trip and there are Taxicabs available in the Long Haul line.
(12) II a Passenger is smoking and has reIused the Driver`s request to stop, the
Driver can discharge the Passenger in a safe location. (CAUTION: The
Driver must ask the Passenger at least twice to stop smoking before
requiring him or her to leave the Taxicab.)
§54-21 RESERVED (Operations ± Cooperation with Issuing Jurisdictions)
§54-22 Vehicle ± Operation and Condition
(a) 3-Minute Idle. Drivers must comply with the Air Pollution Control Code of NYC,
including the provision that the Driver must not cause or permit the engine of the
Taxicab to idle for longer than three minutes.
§54-22(a) Fine: $25 Appearance NOT REQUIRED
(b) Inspection by Driver of Vehicle Condition. A Driver must not operate a Taxicab
without continuing personal inspection and reasonable determination that all
equipment, including brakes, tires, lights, signals and Passenger seatbelts and
shoulder belts are in good working order.
§54-22(b) Fine: $50 if plead guilty before a hearing; $75 if
found guilty following a hearing.
Appearance NOT REQUIRED
(c) RESERVED. (No On-street Maintenance other than Emergency.)
43
(d) Clean Interior. During his or her work shift, a Driver must keep the Taxicab's
interior clean.
§54-22(d) Fine: $50 Appearance NOT REQUIRED
(e) Exterior Clean and Identification Visible. During his or her work shift, a Driver
must keep the Medallion number on the front and rear of the roof light clean and
unobstructed so that it can be seen at all times.
§54-22(e) Fine: $50 Appearance NOT REQUIRED
(f) No Unauthorized Equipment. A Driver must not operate a Taxicab that uses or
has installed any equipment or mechanical devices not specifically listed in these
rules, unless authorized in writing by the Commission.
§54-22(f) Fine: $50-$350 and/or suspension up to 30 days
Points: 1
Appearance REQUIRED
(g) No Unauthorized Signage. A Driver must not place any signs in a Taxicab not
specifically listed in these rules, unless authorized in writing by the Commission.
§54-22(g) Fine: $25 Appearance NOT REQUIRED
(h) Operation of Roof lights and Taximeters. While on duty, a Driver must not
operate a Taxicab unless:
(1) The roof light is lit when the Taximeter is not in use, and
(2) The roof light is off when the Taximeter is in use.
§54-22(h) Fine: $50-$250 and/or suspension up to 30 days
Points: 1
Appearance NOT REQUIRED
§54-23 Vehicle ± Items Requi red to be in the Vehicle.
(a) Items Required in Taxicab. A Driver must not operate a Taxicab unless the
Taxicab is equipped or provided with the following:
(1) The Taxicab Technology System (T-PEP) (or a written Trip Record, when
required and permitted).
§54-23(a)(1) Fine: $150 if plead guilty before a hearing; $200 if
found guilty following a hearing.
Appearance NOT REQUIRED
(2) The Taxicab Driver's License in the appropriate frame.
§54-23(a)(2) Fine: $100 if plead guilty before a hearing; $150 if Appearance NOT REQUIRED
44
found guilty following a hearing.
Points: 2
(3) The Rate Card assigned to the Taxicab, beside the frame containing the
Taxicab Driver`s License.
§54-23(a)(3) Fine: $50 if plead guilty before a hearing; $100 if
found guilty following a hearing.
Points: 1
Appearance NOT REQUIRED
(4) A New York City five (5) borough indexed street map.
§54-23(a)(4) Fine: $25 if plead guilty before a hearing; $50 if
found guilty following a hearing.
Appearance NOT REQUIRED
(5) Receipts for Passengers.
§54-23(a)(5) Fine: $25 if plead guilty before a hearing; $50 if
found guilty following a hearing.
Appearance NOT REQUIRED
(b) Clear View for Passengers.
(1) A Driver must not block a Passenger`s view oI the Taximeter, his or her
Driver`s License, the Rate Card, or the Passenger Information Monitor of
the T-PEP System, and must not block in any way a Passenger`s access to
the medallion number on the Taxicab Identification Raised Lettering
Plaque or the Taxicab Identification Braille Plaque.
§54-23(b)(1) Fine: $100 if plead guilty before a hearing; $150 if
found guilty following a hearing.
Appearance NOT REQUIRED
(2) A Driver must not operate a Taxicab after sunset unless the face of the
Taximeter, his or her Driver`s License, and the Rate Card are illuminated
so that they are clearly visible from the rear seat by a Passenger with
normal vision.
§54-23(b)(2) Fine: $25 for violation of each subdivision. No fine
for multiple violations in one incident will exceed
$50.
Appearance NOT REQUIRED
§54-24 Vehicle ± Trip Records.
(a) Record of Passenger Trip Information. The Trip Record is the record of all data
collected from every for-hire trip made by a Taxicab and must include the
following information:
(1) The Taxicab Medallion number
45
(2) The Taxicab Driver`s License number
(3) The location where each Passenger(s) was picked up
(4) The time each Passenger(s) was picked up
(5) The number of Passengers
(6) The location where each Passenger(s) was dropped off
(7) The time each Passenger was dropped of
(8) The total trip mileage
(9) The itemized metered fare for the trip (fare, tolls, surcharge, and tip, if
paid by credit or debit card)
(10) Method of payment
(11) The Taximeter readings
(12) The concluding time oI Driver`s work shiIt
(13) Any toll bridges or tunnels used by the Driver, whether or not with a
Passenger
(14) The trip number
(15) All other entries required by these rules
§54-24(a) Fine: $15 per missing entry on an electronic or
written trip record. The total penalty for violation of
this rule will not exceed $30 per electronic or
written trip record.
Appearance NOT REQUIRED
(b) Electronic Trip Records--Taxicab Technology System (T-PEP).
(1) A Driver is required to log in and operate T-PEP in order to obtain the
Trip Record data for each trip.
§54-24(b)(1) Fine: $100-$350 and/or suspension up to 30 days Appearance REQUIRED
(2) If necessary, the Driver will transmit any corrections electronically, using
T-PEP.
§54-24(b)(2) Fine: $25 Appearance NOT REQUIRED
46
(c) Written Trip Records
(1) If the T-PEP is inoperable, the Driver must keep written Trip Records if he
or she operates the Vehicle during the period of time the Taxicab is
permitted to operate without a working T-PEP system. (See §54-25).
(2) Drivers must submit all written Trip Sheets to the Taxicab Owner at the
conclusion oI the Driver`s shiIt or lease period.
§54-24(c)(1)-(2) Fine: $100-$350 and/or suspension up to 30 days Appearance REQUIRED
(3) Before beginning each work shift, a Driver must sign and certify on the
Trip Record that the Taxicab and its equipment are in good working
condition, and that the items required in the Taxicab are present.
[Exception to Certification: If the Taxicab Technology System is not in
operation, the certification must note that the Taxicab equipment is in
good working order except for the Taxicab Technology System.]
§54-24 (c)(3) Fine: Failure to comply with 10-day notice to correct:
$200 and suspension until compliance.
Appearance REQUIRED
(4) When correcting a written Trip Record, a Driver:
(i) Must not erase any entry or make it completely unreadable.
(ii) Must correct a wrong entry only by drawing a single line through the
incorrect entry and recording the date, time and reason for the
change.
(iii) Must not leave blank lines between entries on any written Trip
Record.
§54-24(c)(4) Fine: $25 Appearance NOT REQUIRED
(5) A Driver must not rewrite a written Trip Record either in whole or in part,
unless authorized by the Commission.
§54-24(c)(5) Fine: $250 Appearance NOT REQUIRED
§54-25 Vehicle Equipment ± Taxicab Technology System ( Electronic Trip
Record System)
(a) Taxicab Technology System (T-PEP). The T-PEP is a system of hardware and
software that provides the following four Core Services, electronically, in the
Taxicab vehicle:
47
(1) The ability for Passengers to pay using a credit, debit or prepayment card
(2) The ability for Drivers to send and receive text messages
(3) The ability to collect and transmit Trip Record data, electronically
(4) A Passenger Information Monitor (PIM) that provides Passengers:
(i) A map of the route being traveled
(ii) Information about Taxicab fares, Passenger Bill of Rights and
public service announcements
(iii) Commercial advertising and sponsorships
(iv) The ability to turn off all audio and visual presentations
(b) Good Working Order. T-PEP equipment must be in good working order and each
of the four core services must function at all times.
§54-25(b) Fine: $250 and suspension until compliance Appearance REQUIRED
(c) T-PEP System(s) Malfunction. In the event the Taxicab Technology System
malfunctions or fails to operate:
(1) The Driver must file an incident report with the authorized T-PEP
provider within one (1) hour after Driver knows (or should have known)
of the system Iailure, or the end oI the Driver`s shiIt, whichever occurs
first.
(2) If the Taxicab Owner or Taxicab Agent previously filed a timely incident
report of the T-PEP failure, the Driver will not be required to file a
separate incident report. The Driver must get the incident report number
from the Owner.
§54-25(c)(1)--(2) Fine: $250 and suspension until compliance Appearance REQUIRED
(3) A Driver is not permitted to operate a Taxicab in which any of the four
core services of T-PEP are inoperative for more than 48 hours following
the timely filing of an incident report.
§54-25(c)(3) Fine: $250 and suspension until compliance Appearance REQUIRED
(d) Unauthorized Devices or Repairs.
(1) A Driver must not connect any unauthorized device to the T-PEP.
48
(2) The Driver must not tamper with, repair or attempt to repair the T-PEP
seals, cable connections or electrical wiring,
(3) The Driver must not make any change in the Taxicab`s mechanism or its
tires which would affect the operation of the T-PEP system.
§54-25(d) Fine: $50-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(4) It will be an affirmative defense to a violation of this provision, §54-25(d)
that the Driver:
(i) Did not know of or participate in the alleged T-PEP tampering, and
(ii) Exercised due diligence to ensure that T-PEP tampering did not
occur.
(e) Passenger Information Monitor (PIM) Malfunction. II the Taxicab`s PIM is not
operational and can be made operational by the Driver, the Driver must do so.
§54-25(e) Fine: $100 Appearance NOT REQUIRED
§54-26 Vehicle Equipment ± Taximeters
(a) Taximeter Condition.
(1) Defective Condition. A Driver must not pick up or transport a Passenger
when the Taximeter in his or her Taxicab is defective.
§54-26(a)(1) Fine: $50-$350 and/or suspension up to 30 days
Points: 1
Appearance REQUIRED
(2) Repair and Replacement. A defective Taximeter must be repaired or
replaced at a licensed Taximeter shop. A Taximeter must only be replaced
with a Taximeter that has been inspected, sealed and approved within the
preceding 12 months.
§54-26(a)(2) Fine: $50-$350 and/or suspension up to 30 days
Points: 1
Appearance REQUIRED
(3) Seals and Serial Number. A Driver must not drive a Taxicab unless all
Taximeter seals and cable housing seals are in good condition and pressed
by the Commission or its authorized designee. The serial number of the
Taximeter must be the same as that shown on the rate card assigned to the
Taxicab.
§54-26(a)(3) Fine: $100
Points: 2
Appearance NOT REQUIRED
49
(4) Receipt Paper. A Driver must not pick up or transport a Passenger unless
the Taximeter is properly equipped with paper for printing receipts.
§54-26(a)(4) Fine: $25 Appearance NOT REQUIRED
(b) Taximeter Operation.
(1) Setting Taximeter to Record. As soon as a Passenger enters the Taxicab,
the Driver must immediately place the Taximeter in the recording or
'Hired¨ position and must keep it in that position until arrival at the
destination.
§54-26(b)(1) Fine: $200
Points: 1
Appearance NOT REQUIRED
(2) Entering Passenger with a Disability.
(i) If the Passenger is a Person with a Disability, the Taxicab Driver
must not place the Taximeter in the recording or 'Hired¨ position
while the Driver is assisting a person with a disability to enter the
Taxicab or while assisting with that Passenger`s mobility aid.
(3) Exiting Passenger with a Disability. If the Passenger is an individual with
a disability who requires assistance to exit the Taxicab, the Driver must
place the Taximeter in a non-recording position before assisting such
Passenger and must leave the Taximeter in a non-recording position until
such Passenger has paid the fare and safely exited the cab.
§54-26(b)(3) Fine: $50 Appearance NOT REQUIRED
(4) Non-Paying Passenger. If the Passenger is not being charged a fare, the
Driver must not activate the meter, but must:
(i) Illuminate the 'OII Duty¨ light
(ii) Transmit (or manually add to the written Trip Record) that he or
she is off duty and transporting a non-paying Passenger and details
of the time and distance of the free fare.
(iii) Include the reason the Passenger is not being charged.
§54-26(b)(2)(i) Fine: $100
Points: 1
Appearance NOT REQUIRED
50
§54-26(b)(4) Fine: $25
Points: 1
Appearance NOT REQUIRED
(5) Flat Fare Trip. When the Taxicab is engaged in a flat fare trip from
between Kennedy Airport and Manhattan, the Driver must key the
information into T-PEP (or enter on a written Trip Record) that this is a
flat fare trip to or from Kennedy Airport and include the time and distance
of the trip.
§54-26(b)(5) Fine: $100
Points: 1
Appearance NOT REQUIRED
(6) End of Trip. Upon reaching the Passenger's destination, the Driver must
place the Taximeter in a non-recording or "Time Off" position, inform the
Passenger of the fare due and leave the Taximeter in a non-recording
position until the fare is paid.
§54-26(b)(6) Fine: $50 Appearance NOT REQUIRED
(7) Re-setting the Taximeter. Immediately after the Passenger leaves the
Taxicab, the Driver must clear the Taximeter, placing it in an off or
"Vacant" position in which it must remain until the next Passenger enters
the Taxicab.
§54-26(b)(7) Fine: $100
Points: 1
Appearance NOT REQUIRED
(c) Taximeter Tampering.
(1) Seal Tampering.
(i) A Driver must not operate a Taxicab if the official seals attached to
it have been tampered with, broken or altered in any manner.
(ii) The Commission will assume that a Driver who operates a Taxicab
with a broken Taximeter seal knew of the tampering or alteration
and deliberately operated the Taxicab in violation of this Rule, and
will take appropriate action against the Driver.
§54-26(c)(1) Fine: $50-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(2) Unauthorized Devices or Repairs.
(i) A Driver must not connect any unauthorized device to the
Taximeter.
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(ii) The Driver must not tamper with, repair or attempt to repair the
Taximeter seals, cable connections or electrical wiring,
(iii) The Driver must not make any change in the Taxicab`s mechanism
or its tires which would affect the operation of the Taximeter
system.
§54-26(c)(2)(i)-
(iii)
Fine: $50-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(iv) It will be an affirmative defense to a violation of this provision,
§54-26(c)(2), that the Driver:
A. Did not know of or participate in the alleged Taximeter
tampering, and
B. Exercised due diligence to ensue that Taximeter tampering
did not occur.
(3) Roof Light and other Electrical Connections.
(i) A Driver must not tamper with the roof light or any of the interior
lights or connections except to replace a defective bulb or fuse.
(ii) The roof light of a Taxicab must be automatically controlled only
by the movement of the Taximeter button or ignition switch so that
it is lighted only when the Taximeter is in an off or "Vacant"
position and unlighted when the Taximeter is in a recording or
"Hired" position.
(iii) The Commission will assume that a Driver who operates a Taxicab
with an unauthorized installation or device controlling interior or
roof lighting knew of the unauthorized installation or device and
deliberately operated the Taxicab in violation of this Rule, and the
Commission will take appropriate action against the Driver.
§54-26(c)(3) Fine: $50-$350 and/or suspension up to 30 days
Points: 3
Appearance REQUIRED
(4) Defect(s) that Arise During Shift. If the Taximeter breaks down during a
trip so that the fare can no longer be monitored, the Driver must
immediately tell the Passenger and offer him or her the option of:
(i) Continuing the trip after mutually agreeing to a reasonable fare, or
(ii) Terminating the trip and paying the fare shown on the Taximeter to
that point.
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§54-26(c)(4) Fine: $50-$350 and/or suspension up to 30 days
Points: 1
Appearance REQUIRED
(5) Procedures for Terminating Use of Taxicab with Defective Taximeter.
Upon terminating a trip because of a defective Taximeter or T-PEP, the
Driver must:
(i) Illuminate the 'OII Duty¨ light
(ii) Lock the rear doors
(iii) Transmit data that the Taximeter is defective (or enter on a written
Trip Record, if T-PEP system is inoperative)
(iv) Return the Taxicab immediately to the garage of record or a
licensed Taximeter repair shop.
§54-26(c)(5) Fine: $50 Appearance NOT REQUIRED
(d) Report Signs of Tampering to TLC. A Driver must notify the Owner and the
Commission by telephone immediately, and in writing within 24 hours, upon the
discovery of any of the following:
(1) A Taximeter other than the Taximeter approved by the Commission and
indicated on the Rate Card, has been installed in the Taxicab operated by
the Driver.
(2) A Taximeter seal in the Taxicab operated by the Driver has been removed
or tampered with.
(3) An unauthorized device that may affect the operation of a Taximeter has
been connected to the Taximeter, seal, cable connection or electrical
wiring of the Taxicab operated by the Driver.
(4) Any intervening connections, splices, 'Y¨ connections or direct or indirect
interruptions or connections of any kind whatsoever have been discovered
on any wiring harness attached to the Taximeter in the Taxicab operated
by the Driver.
§54-26(d) Fine: $500-$1,500 and/or suspension up to 60 days
or revocation
Appearance REQUIRED
§54-27 Special Driver Penalty Programs
(a) Critical Drivers Program ('Points` in this Section refers to points assessed bv
the Department of Motor Vehicles).
53
In addition to any other action the Commission might take, the following
penalties will be enIorced as part oI the Commission`s Critical Driver`s Program:
(1) License Suspension. If, within a 15-month period, a Driver accumulates
six or more points on his or her driver`s license (whether issued by New
York or another state), the Commission will suspend the Driver`s Taxicab
Driver`s License Ior 30 days.
(2) License Revocation. If, within a 15-month period, a Driver accumulates
10 or more points on his or her driver`s license (whether issued by New
York or another state), the Commission will revoke the Driver`s Taxicab
Driver`s License.
(3) Review of Driver Fitness. The Commission can at any time review the
fitness of a Driver to continue to be Licensed following any moving
violation, accident, or other driving-related incident and can seek to
impose other, additional, and/or more severe penalties or take any other
action permitted under these Rules.
(4) 15-Month Period. When determining whether a suspension or revocation
is required based on the accumulation of points in a 15-month period, the
Commission will count backwards 15 months from the date of the most
recent violation carrying points that is cited in the summons under this
section.
(5) Date of Point Accumulation. For the purpose of this rule, points assigned
by the Department of Motor Vehicles for any violation will be counted as
of the date the violation occurred.
(6) Multiple Points from a Single Incident. For a Driver who has been found
guilty of multiple violations arising from a single incident, the
Commission will consider the Driver guilty of the single violation with the
highest point total for purposes of this section.
(7) Point Reduction for Voluntary Course Completion.
(i) BeIore suspending or revoking a Driver`s License, the
Commission will deduct two points from the total points of any
Licensee who voluntarily attends and satisfactorily completes a
motor vehicle accident prevention course approved by the NYS
DMV that appears on the Licensee`s DMV driving record. Such
point reduction will count only towards points accumulated by the
Licensee as a result of violations that occurred within 15 months
prior to the date of the completion of the course. In order for the
motor vehicle accident prevention course to reduce the Licensee`s
54
Critical Driver`s Program points and avoid suspension or
revocation oI the Driver`s Taxicab Driver`s License, the course
must be satisfactorily completed prior to the issuance of a critical
driver program summons. Completion of the motor vehicle
accident prevention course after the issuance of a critical driver
program summons will reduce the Licensee`s Critical Driver`s
Program points only after the Licensee completes his or her
suspension. II the Licensee`s driver`s license was issued by a state
other than New York, the Licensee must submit a recent driving
abstract from the state of licensure.
(ii) The Driver must furnish the Commission with proof of when the
course was taken and that the course was satisfactorily completed
beIore the Commission will reduce the Driver`s point total.
(iii) If the Commission has already suspended or revoked the Driver`s
License, the point reduction will not change the Commission`s
decision.
(iv) If the Driver completed the course on or after September 1, 1999,
the Commission will not reduce total points more than once in any
18-month period.
(b) Program for Persistent Jiolators of Taxicab Drivers Rules ('Points` in this
Section refers to points assessed by the Commission; these points are included in
the penalties for specific violations of rules in this Section ).
(1) Required Remedial Course Attendance for Persistent Violators.
(i) Any Driver who has been found guilty of three or more violations
within a 15-month period and whose license has not been revoked
must attend a remedial or refresher course. The Commission will
also add one point to that Taxicab Driver`s License.
(ii) Any Driver who does not complete such a course after being
notified of the requirement by the Commission will have his
License suspended until he or she complies.
(2) Revocation Points and Time Periods.
(i) Any Driver who has accumulated six or more Commission-issued
points against his or her Taxicab Driver`s License within a 15-
month period and whose License has not been revoked will have
his or her License suspended for 30 days.
55
(ii) The Commission will revoke the License of any Driver who has
accumulated ten or more points against his or her Taxicab Driver`s
License within a 15-month period.
(3) Multiple Violations from a Single Incident. For a Driver who has been
found guilty of multiple violations arising from a single incident, the
Commission will consider the Driver guilty of the single violation with the
highest point total for purposes of this section.
(4) More Severe Penalties at Discretion of Commission. The Commission
can impose more severe or additional penalties to any penalties stated in
this section.
(5) Hearing Process and Imposition of Penalties.
(i) The Commission will impose penalties described in this section
following the hearing at which the Driver is found to have violated
the rule(s) triggering these penalties.
(ii) Persistent violator penalties will be in addition to those penalties
specifically listed in the Rules.
(6) Point Reduction for Voluntary Course Completion.
(i) BeIore suspending or revoking a Driver`s License, the
Commission will deduct two points from the total points of any
Licensee who voluntarily attends and satisfactorily completes a
remedial or refresher course approved by the Commission.
(ii) The Driver must furnish the Commission with proof of when the
course was taken and that the course was satisfactorily completed
beIore the Commission will reduce the Driver`s point total.
(iii) II the Commission has already suspended or revoked the Driver`s
License, the point reduction will not change the Commission`s
decision.
(iv) If the Driver completed the course on or after September 1, 1999,
the Commission will not reduce total points more than once in any
five year period.
(7) It will be an affirmative defense that the act that formed the basis for the
violation was beyond the control and influence of the Taxicab Driver.
