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Oregon Department of Justice 2013 Top Ten Complaint List

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OREGON DEPARTMENT OF JUSTICE Top 10 Consu on sumer mer Complain Comp laints ts 20 201 13 #1 Healt Health h Spas

854

Forever Young

753

#2 Telecommu Telecommu nicatio ns

792 792

Cellular Satellite TV Cable TV Long Distance Internet Service Provider Bundled Services #3 Motor Ve Vehi hicle cle Sa Sales les

New Car Dealers Selling new cars Selling used cars

213  149 111 106 80 74 651

172 66 106

Used Car Dealers RV, Trailer, Campers Motorcycles #4 Financi al Services

Credit Cards Commercial Banking Investment Activities Credit Bureaus Payday / Title Loans Debt Reduction Services Sales Financing Consumer Lending

398 61 11 586

109 82 80 75 50 46 43 31

 

 

#5 Collect ion Agencies Agen cies

52 527 7

#6 Home Owners Ownership hip Issues

51 519 9

Real Estate Credit Loan Servicers Loan Modifiers Mortgage Brokers #7 Hea Healt lth h Related

Physicians Medical Products Food Supplements Dentists Hospitals Pharmacies / Drug Stores Medical Discount Cards

344 100 34  32  354

61  53 45 30 29 18 11

#8 Ma Magazine gazine Sales Agen Agents ts

353

#9 Int’l Money Transf Transfer er Schemes

329 329

172 victims reported $1,285,292 in losses. 157 uncashed counterfeit items totaling $1,129,851  #10 Motor Ve Vehi hicle cle Re Repair pair

176 

10,938 written complaints and contacts 72 Spanish language 39,470 searches on our Be InfORmed website 36,642 calls to the Consumer Hotline 4,445 hotline volunteer hours valued at $98,412.30 52,026 “Do Not Call” Call” complaints we were re filed with tthe he FTC and 109 109 complaints were received by our office directly.

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