Rail Car Accessibility India

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Disability Rights Alliance (Tamil Nadu) [email protected] Version dated 14-Feb-2012

ACCESSIBLE CHENNAI METRO RAIL CAR CHECKLIST
"Alone we can do so little; together we can do so much." Helen Keller

Disability Rights Alliance (Tamil Nadu) [email protected] Version dated 14-Feb-2012

Identification
Each passenger rail car that can accommodate a wheelchair should be identified by the international symbol of access placed on the outside of both sides of the passenger rail car by the entrance.

Signage
Signage provided on a passenger rail car to aid passengers should satisfy the criteria set out below. (a) Signage should be positioned to avoid shadow areas and glare. (b) Letters, numbers, symbols and pictographs should be glare-free and presented in contrasting colours ("Contrasting colours" means a light colour on a dark background or a dark colour on a light background, with light on dark being preferable for signage.). (c) Letters and numbers should be sans serif, and numbers should be Arabic. Letters and numbers should have at least a width-to-height ratio between 3:5 and 1:1 and a stroke-width-to-height ratio between 1:5 and 1:10. (d) Each sign must include a tactile pictogram, raised lettering and braille text using one-piece zinc/ bronze metal signs with (screwholes / high-performance 3M adhesives) and chemical etching that is durable and vandal-proof.. When tactile signage or markers are used, letters, numbers, symbols and pictographs should be raised at least 0.8 mm and should be between 16 mm and 50 mm high. If a tactile sign is mounted on a wall, its centre should be at a height of 1500 mm plus or minus 25 mm above the floor. (e) When signage is supplemented with braille, it should be located at the bottom of the sign and presented in English Standard Braille Grade - II / Bharati Braille in local language (f) If electronic signage is used, letters, numbers, symbols and pictographs should be slowly scrolled across the screen. Red letters on a black background should not be used.

Lighting
Lighting on a passenger rail car, except reading and other lighting under the control of a passenger, should be directed and controlled so as not to create glare or shadows. Lighting should not result in any sharp contrasts in intensity throughout a passenger rail car, but should be used to accentuate stairs and their handrails or grab bars.

Stairs
Stairs on a passenger rail car should have uniform, closed riser heights and uniform tread depths, and a first step up (a last step down) of a height that does not exceed the uniform riser height.The tread surfaces of the stairs should be firm and non-slippery and should not create glare. The top outer edge of each step should be marked by a contrasting colour strip that runs the full
"Alone we can do so little; together we can do so much." Helen Keller

Disability Rights Alliance (Tamil Nadu) [email protected] Version dated 14-Feb-2012

width of the step and is readily apparent from both directions of travel. Handrails or grab bars should be provided on both sides. If structural limitations of a passenger rail car prevent any of the above criteria concerning uniform heights and depths, first (last) step, handrails or grab bars from being satisfied, a rail carrier should provide assistance, if requested, to a person with a disability in ascending and descending the stairs. In addition, if the criterion concerning the first (last) step cannot besatisfied, a rail carrier should provide a step box. This step box should be sturdy and have a tread surface that is firm and nonslippery and does not create glare. It should also have its top outer edge marked by a contrasting colour strip that runs the full width of the box and is readily apparent from both directions of travel.

Handrails and Grab Bars
Handrails and grab bars on a passenger rail car should be sturdy and of a height and length that permit use by a person in a wheelchair. Handrails and grab bars should be rounded and free of any sharp or abrasive element. They should have an exterior diameter and a clearance from the wall surface to which they are attached that permit easy grasping. They should not have any obstructions that could break a handhold. Handrails and grab bars should be colour contrasted from their surrounding area or marked with a contrasting colour strip that runs the full length of the handrail or grab bar. Handrails and grab bars should also return to a wall or floor in a smooth curve.

Floors
Floor surfaces on and between passenger rail cars should be slip-resistant. Glare from floor surfaces should be reduced as far as practicable. If carpeting is used on a passenger rail car, it should be securely attached. It should have a short pile and a firm underpad or no underpad at all.

Doorways
Rail cars should have doorways that are wide enough to permit a person in a personal wheelchair to access the tie-down. If structural limitations of an existing coach car with a wheelchair tie-down prevent this criterion from being satisfied, the rail car should at least have doorways that are wide enough to permit a person using an on-board wheelchair to access the car.

Emergency Window Exits
Emergency window exits on a passenger rail car should be clearly identified by a contrasting colour strip around the perimeter of the window and a tactile sign.

"Alone we can do so little; together we can do so much." Helen Keller

Disability Rights Alliance (Tamil Nadu) [email protected] Version dated 14-Feb-2012

Seats with Floor Space to Accommodate a Service Animal
Each passenger rail car (other than a sleeping car) should have a number of passenger seats that each provides enough floor space for a service animal ("Service animal" means an animal that is required by a person with a disability for assistance and is certified, in writing, as having been trained to assist a person with a disability by a professional service animal institution.) to lie down. This seating should be designated by signage for use by persons with disabilities.

Tactile Seat Markers
Tactile markers to indicate row numbers should be placed on passenger aisle seats in coach cars. If these seats can rotate, the tactile marker should be placed on both sides of the seat.

Armrests
At least 10 per cent of the aisle armrests on the passenger aisle seats in the car should be movable. If possible, the passenger seats with movable aisle armrests should be evenly distributed throughout that coach car. This seating should be designated by signage for use by persons with disabilities.

Wheelchair Tie-down
Each passenger train should have at least one wheelchair tie-down. This tie-down should be in a coach car that satisfies the accessibility criteria set out earlier. The location of the wheelchair tie-down should permit easy access to the wheelchair-accessible doorways and washroom if present.

Storage Space for Personal Wheelchairs
A passenger train with only one wheelchair tie-down should have priority storage space on the train for one other personal wheelchair.

On-board Wheelchairs Provided by Carriers
Each passenger train should be equipped at all times with at least one on-board wheelchair provided by the rail carrier. The on-board wheelchair should have a design that permits easy transfer of an occupant and easy manoeuvring of the chair with assistance in and between the
"Alone we can do so little; together we can do so much." Helen Keller

Disability Rights Alliance (Tamil Nadu) [email protected] Version dated 14-Feb-2012

passenger rail cars. It should have footrests, armrests that are movable or removable, an occupant restraint device and wheel locks.

Means to Communicate Announcements
If a rail carrier makes announcements to passengers, such as announcements concerning stops, delays, schedule changes, connections, on-board services and claiming of baggage, the carrier should have the means within the passenger rail car of visually and verbally providing these announcements to persons with disabilities.

Alarms
If a passenger rail car is equipped with an alarm system, the system should be visual and audible and, when activated, display continuously. Visual alarms should be placed, timed and synchronised so as to avoid triggering seizures in people with photosensitive epilepsy.

Public Liaison
Whenever a significant improvement is made to the accessibility of any passenger service in a rail carrier's network, the carrier should prepare a statement to announce the change and should send it to both print and electronic media, and to organizations of and for persons with disabilities in the communities served by the train service.

Maintenance
Rail carriers should have procedures in place to ensure that all existing passenger rail car accessibility features are maintained in good working order. These procedures should be updated as new accessibility features are introduced and rechecked pre and post any other design modifications.

"Alone we can do so little; together we can do so much." Helen Keller

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