Receptionist/Admin Assistant

Navy Federal Credit Union - Cherry Hill, NJ Member Service Representative 2001 to July 2010 Customer Service focused position meeting with members on a daily basis to revie w all concerns about their accounts and promote products and services. Performed multiple positions daily from phone inquiries to correspondence, teller work to loan officer and mortgage counseling. Established in house monthly and quarterl y newsletter. Proficient on all computer programs as necessary to enhance my job performance. Virtua Health-Voorhees, NJ Human Resources Recruiter 1999-2001 Recruited candidates in a high volume, fast paced environment. Consulted with hi ring managers to ensure the applicant flow was timely and met their expectations . Participated in new hire orientation. Traveled among all Virtua facilities as needed. Prior experience at Virtua: Human Resources Assistant 1997-1999 Administrative Assistant to AVP of Finance 1992-1997 Business office responsibilities, phones, correspondence, calendar setting, mont hly reports and power point presentations. Finalized payroll for 40 employees. Corestates/First Pennsylvania Bank - Philadelphia, PA Financial Institutions Credit Union Division Administrative Assistant to VP 1987-1992 Responsible for monitoring national client database deposits and investments on a daily basis. Participated in ad development for the division. Arranged confe rences and traveled to promote the credit union sector of banking industry. Education: Long Island University B.A. with an English minor. Interests and Hobbies: Playwriting