DUANE A. BARSONY 7571 Laurel Valley Road Fort Myers, Florida (239) 628-9365
[email protected] SUMMARY OF EXPERIENCE -United State Air Force Security Specialist. -Manager an Air Force Base Crisis Control Center. -Supervising and/or managing security personnel and equipment. -Supervised security operations in different locals around the world. -Conducted training on new policies and techniques. -Command and control real hostile situation. SKILLS Security -Trained and proficient in many security weapons. -Setup area of operations for prevention and protection for resources. -Manage and train teams prepared for hostile situation. -Trained many types visual/camera equipment and alarm systems. Computers -Windows Visa, Windows NT, Unisys, COBOL, Visual Basic - MS Word, Excel, Access, Power Point, MS Exchange, many other types of software EXPERIENCES English/Computer Instructor Vietnam USA Society English Training Service Center 2004-2009 -Teaching all levels of English from elementary to advance speaking and reading. -Teaching basic level computer to Private Secondary School students -Program development both in English and Computer education -Syllabi planning for upcoming course studies -Evaluate students on their progress and feedback -Team meeting to share information and improve teaching skills. -Worked with Network and school administer to improve software for students capa bilities on PCs. -Experiences in working in a bicultural and bilingual team and environment. - Adopted course study and environment to a variety of levels programs from adul ts and children learners including preparation programs for oversea study modu les. -Prepared students in English and computer studies for studies at western univer sities. Protective Service Officer/Dispatcher Orlando Regional Healthcare System (ORHS) 2002-2004 -Provide secure and safe environment on a campus of 4 hospitals. -Dispatched officers to emergency calls and to alarms in a multi-building campus . -Respond to ORHS fire alarm and emergency situation. -Assist Medical stuff with problematic patients and visitors. -Coordinate emergency situations with local, county and state Law Enforcement ag encies to include fire departments. -Coordinate patient security with state and county Correctional Control Offices. -Monitor all security alarms and cameras on campus. -Update multi-reporting system to all cooperation upper administrators.
-Prepared and complete shift blotter, alarm and emergency situation reports. -Assist guests and team members with information and services from ORHS. -Provide access to authorized personnel to restricted area. Business Analysts Customer Care EDS/Aurum Technology 1998-2002 -Assisted Clients with local system network problem -Coordinate with Clients and Main Frame Operators resolute data issues. -Helped customers with software personnel computers issues -Reset and preformed troubleshooting solution for phone banking software -Reset or dispatch Technician solving Automated Teller Machine dilemmas. -Diagnosis and noted problem areas for hardware or software specialists. -Controlled, updated and edit Client security access to corporation database. -Ran programs to update transactions or generate progress reports for bank clien ts. -Run software scrip to fix TCP data transfer stoppage. -Send Clients issues be on the capability of Customer Care to proper specialists . -Continuous updating customers on situation and corrective actions. -After hours at home on-call support Clients data issues. -Scheduled workloads for Customer Care section. EDUCATION -Information Technology, Associated Sciences University of North Dakota Lake Region, Devils Lake, North Dakota. 1997 -Security Administration, Associated Sciences Community College of the Air Force, Maxwell Air Force Base, Alabama 1996 CERTIFCATION AND LICENSE Security Officer State of Florida Number: D1018437Expirers: 6/2012 Statewide Firearm License Number: G1004016 Expirers: 7/2012