Sharon Brooks Resume

 

SHARON WALLACE BROOKS 2734 Peachtree Road NW Atlanta, Georgia 30305 206.661.8224 [email protected] sharonwb [email protected]   www.linkedin.com/in/sharonwbrooks

HEALTHCARE PROFESSIONAL Healthcare Professional with twenty-five years of physician and consumer engagement experience in the pharmaceutical industry, behavioral health services and public and private sector health plans. Results-driven communicator and strategist helping healthcare organizations develop, implement and manage effective population health management programs. Known for collaborative and systems-centered approach, developing comprehensive, data-driven strategies and realistic solutions. Able to integrate the complexities of provider, payor and consumer perspectives.

EXPERTISE Relationship Development / Physician Engagement / ACA Proficiency / Critical Analysis Patient Engagement / Program Initiation / Sales and Marketing Cross-Team Collaboration Collaboration / Systems Orientation / Innovative Thinking / Team Leadership Impact and Influence / Accountable Care Transformation / Clinical Integration / Strategic Orientation

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Improving access to care Start-ups and program development Population health and wellness programs Deep understanding of motivating behavior change Coaching consumers in becoming proficient and proactive in their healthcare Empowering consumers and providers with data Integrated delivery of health navigation

RESULTS • Leveraged behavior change using psychological principles of recruitment, engagement, assessment of barriers, and formulation of strategies to overcome barriers, goal setting, coaching, support and follow-up. • Critically analyzed, identified and managed consumers by utilization of a sophisticated, commercial claims analytics and risk stratification program. coordinate inated d care and disea disease se manage management ment for Medic Medicare are Advantage, Medi •Provided coord Medicaid caid and self self-insu -insured red integrate rated d delive delivery ry syste system m while incre increasing asing effi efficienc ciency, y, contr controlling olling cost costss and improv improving ing consumers in an integ healthcare. •Achieved over 80% enrollment of targeted audience into care management / disease management programs. •Substantial reduction in 30-day inpatient readmissions, significant decreases in medication errors compared to national average and immediate follow up with primary care providers post acute care.

  PROFESSIONAL EXPERIENCE ELDERCARE CONSULTANT / CARE MANAGER  9/2010-9/2012 Sound Options, Tacoma, WA Private care management & consulting organization addresses complex aging and disability issues; offers solutions to clients and their families. • Developed partnerships ensuring seamless transitions and right care at the right time. Results included overall increased quality of life and reduction of anxiety caused by complexities relate related d to aging issues. • Facilitated interdisciplinary team approach allowing continuity of care communication to ensure all clients needs is met; used available resources resources to promote quality and cost-effective cost-effective outcomes. outcomes. Successes included no unnecessary 30-day inpatient readmissions, significant decrease in medication errors compared to national average and immediate follow-up with primary care providers post acute acute care. 

 

SHARON WALLACE BROOKS

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Introduced education component leveraging behavior change using psychological principles of recruitment, engagement, assessment of barriers, and formulation of strategies to overcome barriers, goal setting, coaching, support and follow-up.

HEALTHCARE NAVIGATOR  3/2009 – 9/2010  Northwest Physicians Physicians Network Network (NPN) (NPN),, Tacoma, WA An Independent Physician Association of almost 500 providers; a leader in patient-centered medical home, chronic

care management and community-centered community-centered health information exchange. Provided coordinated care and disease management for  Medicare Advantage  participants in an integrated delivery system while increasing efficiency, controlling costs and improving healthcare. Accountable for identifying individuals at risk for future problems. Efforts enhanced disease control, slowed progression of disease and reduced complications. Developed, implemented and managed programs to address the management of high-risk patient health outcomes.

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TEAM LEAD / CASE MANAGER  9/2005-3/2009  AmeriChoice MSO (UnitedHealth  AmeriChoice (UnitedHealth Group), S Seattle, eattle, WA & Atlanta, GA A provider provider of public public sect sector or heal health th / complex complex care manageme management nt programs programs serving Medicaid Medicaid Aged, Aged, Blind and Disabled population. population. Directed member contact to build support network  for chronically and acutely ill members involving family,  physicians and government government and community-based community-based programs. programs. Analyzed risk profiling and predictive modeling to identify members engaged members at early stages or before risk factors became symptoms - results were avoidance or lessened associated medical expense. •

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PSYCHOTHERAPIST  Atlanta Area Area Family Ps Psychiatric ychiatric Cli Clinic, nic, Atlanta Atlanta,, GA 1/2004 – 11/2005   • Encouraged, motivated and guided clients in effective, goal oriented decision-making using cognitive  behavioral and systems systems centered models. models. Evaluat Evaluated, ed, diagnosed and ttreated reated mental health issues. GROUP THERAPIST / CASE MANAGER  8/2004 – 10/2005  Ridgeview Institute, Institute, Smy Smyrna, rna, GA Private, not-for-profit hospital delivering comprehensive range of programs treating addiction and/or mental health  problems. Developed and implemented wellness program with clinical and medical directors, expanding established services that resulted in more than 35 new clients. hat worked cohes cohesively ively to Effectively led and supervised Masters level clinician’s. Built unified team tthat maximize effectiveness in service delivery. •

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EDUCATION Master of Social Work  1999 Master of Health Administration 2012 Simmons College-Boston, Massachusetts University of Washington-Seattle, Washington-Seattle, Washington   Bachelor of Science, Biology, concentration in Philosophy 1983 Guilford College-Greensboro, North Carolina   LICENSURE / CERTIFICATIONS

Licensed Independent Clinical Social Worker  Intrinsic Coach PROFESSIONAL / COMMUNITY AFFILIATIONS Atlanta Region Care Transitions Work Group American College of Healthcare Executives (ACHE)

 

SHARON WALLACE BROOKS

Georgia Association of Health Executives (GAHE) Health Information and Management Systems Society (HIMSS) Systems Centered Training and Research Institute (SCTRI)  National Association Association of Soc Social ial Workers (NASW) (NASW) Alzheimer’ss Association Regional Advisory Council Member  Alzheimer’

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