Small Business

Published on May 2016 | Categories: Documents | Downloads: 49 | Comments: 0 | Views: 582
of 7
Download PDF   Embed   Report

Comments

Content

PRIVATE AND CONFIDENTIAL

MARKETING PLAN OF CROWN CAFE FOR YEAR 1

Prepared By : Raman sharma , Aman Deep Completion Date : 11/09/2010

1

Overview

This marketing plan has been prepared for the first year of operation of Crown Cafe. The Plan begins with an analysis of the operating environment and describes various marketing strategies to apply to achieve stated marketing objectives. An action plan is included for implementing marketing strategies and financial forecasts show profit targets for the operation. The plan ends with a summary of the marketing controls that will be used to evaluate the effectiveness of the marketing strategies.

2

List of Contents
A. Business Description B. Situation Analysis

C. Marketing Objectives D. Competitor Analysis E. Products F. Suppliers G. Target Customers H. Marketing Strategies I. Competitive Advantages J. Action Plan K. Marketing Controls

3 A Business Description
The proposed business will be a retailer of coffee and will be located in city. The business will begin trading on 24 November 2010. It will be operated as a partnership between Raman and Aman.

B Situation Analysis
General environment trends Research and analysis of the general business environment has identified the following opportunities and threats for the business. Opportunities

Expected steady increase in the daily commuters to the city. Expected improvements in general economic conditions People's increasing desire for coffee due to stressful work culture Fast and quick lifestyle in working class. Threats Many coffee shops around that area. Huge competition in the area. Likely introduction of new business taxes. More Legal Regulations Of The Workplace

Industry conditions
Demand conditions Direct observation has revealed that the main buyers of retail health food products are retirees and middle-aged business people. Current ABS statistics indicate that total national retail sales of health food products is valued at $560 million per year. For the past three years, demand has increased by an average of 4% per annum. Supply Conditions Current ABS statistics indicate that the number of health food retailers nationally has increased by 20 % in the past five year. The conclusion reached from the situation analysis is that there are opportunities for the business which will support the growth in sales forecasts. Environmental trends and industry conditions will influence the selection of marketing strategies for the business.

C Marketing Objectives
The key marketing objectives of the business for the next year are summarised as follows: Year 1 Sales turnover $235,885 Gross profit margin(average) I.e gross profit * 100/ sales Net Profit $35,000 Return on investment I.e net profit *100/ owner funds in business

59%

27%

4 D Competitor Analysis
Through direct observation, one main competitor has been identified that will compete directly with the business.

Competitor: Vicky's Cafe' Location: Opposite Crown Casino Employes: 6 Employes( Full time) Strenghts Friendly and courteous service Extensive menu and coffee Loyal customers Weaknesses High Prices Long wait time Narrow product range. It is not expected that there will be any change in this direct competition in the year ahead.

E. Products
The business will offer a wide range of health food products for sale in the next year. Further products will be added as the business develops. The contribution of each product category to annual sales turnover is expected to be as follows.

Products Fresh toast and muffins, donuts Fresh bakery and breads Extensive coffee types Quick breakfast and lunch. Soft drink(carbonated and non carbonated) and juices.

F Suppliers
Relationship have been established with several large and reliable suppliers for all food products required. Acceptable trading terms have been negotiated with each supplier.

G Target Customers
The main customers groups that have been targeted by the business are 'daily commuters and office going people who do not have enough time to cook for themselves. Target customer group1- Commuters Personnel characteristics – Low to middle income group people who commute daily are loyal and have high probability of spending everyday. 5 Target customer group2- Of fice going people

Personal characteristics – People with busy lifestyle and do not have enough time to cook breakfast and lunch for themselves. High income group with great deal for loyalty. These target customers live within radius of 40 kilometers of the business location. Current ABS statistics show that the number of target customers in the market area has increased by 50% in the last five years. Statistical projections indicate that these growth trends are likely to continue in the future.

H Marketing Strategies
The business will adopt a customer oriented approach in the marketing of its products. The marketing strateties selected will focus on satisfying the relevant wants of the target customers groups. Products Fresh toast and muffins, donuts Fresh bakery and breads Extensive coffee types Quick breakfast and lunch. Soft drink(carbonated and non carbonated) and juices. Services Friendly, courteous, prompt and expert customer serivces. Prices Products offered at competitive prices Price Information displayed with products Promotional Discounts Payment at point of Sale. Distribution Retail selling from shop location business operating times, Monday to Saturday(inclusive) 8am to 7pm Promotions Stock Displays Window signs Yellow pages advertising local newspaper advertising mail advertising brochures

6 I. Competitive Advantages:
Lower price than competitors Our price is $1 and $4 Competitor least price is $4.50. Good services than competitors With in 1min we will serve the order. Good qualit products than competitors We use the quality product and provide all new invented types. J. Action Plane: Find a shop in city area. Nigotiate with shop owner about lease it would be on 10 september. On 15we will strat working on inside shop arragments. On 20 we will work on out looking. On 25 we place the order. On 28 we will display types of product availabe in shop. Big display in front of the shop with opening date and offers on opning day. On 5 train the staff. On 10 display the price. On 12we strat circulating brouchers pamphlets. 15 onwords we strats the advertise in paper. Shop opening date is 24 November.
t t

K. Marketing Controling: The price will changes accordingly competitors price and customer demond. We will provide new brand products at least price compare to competitors price. Customer satisfaction is mager consider to my group .

7

Sponsor Documents

Or use your account on DocShare.tips

Hide

Forgot your password?

Or register your new account on DocShare.tips

Hide

Lost your password? Please enter your email address. You will receive a link to create a new password.

Back to log-in

Close