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Supply Network of a library: Jiayi and Sumit

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Content

 

Supply Network of a library Jiayi and Sumit

 

!uestion"

You are the librarian of a wellknown education institute in New Zealand. All the All students purchase their books from the library. how well you will manaeExplain your supply network.

 

Supply #hain Simple supply chain"

%ublisher 

   

Supplier

&ibrary

Students

Ser$ice %ro$ider

#ustomer 

 

Supply #hain 'ulti-tiered supply chain" S(

#( S*

#*

S(

#(

S(

#(

S* S(

P

#* #(

S( S* S(

#( #* #(

S()%ublisher S*)+endor %)&ibrary #*),eacher #()Students

 

Supply Network  Authors

%ublishers

Editors  Authorities +endors

Students ,eachers

&ibrary

&ibrarians

 

,he key issues for librarians •

Ensurin proper coordination within supply networks.  –

 –

 –





&ibrary $s +endor  +endor  %ublisher $s Author  &ibrary $s student

Ensurin all the books are recei$ed and deli$ered on time. Ensurin the in$entory is costeffecti$e.

 

'anain supply network ntermediaries  Ad$antaes •

 –

 –



ocused expertise &ocal knowlede

/isad$antaes  –

 –

inancial cost 0ard to know which intermediaries are credible.

 

'anain supply network /isintermediation &essen the number of intermediaries for reducin the cost and faster processin. &eads to an effecti$e coordination between the suppliers and •





customers. Easy to de$elop supply partnerships.

 

'anain supply network Supplier selection 'arket reputation •







%rice bein offered ocus on 1uality ,imely deli$ery of books



2ne-stop shop

 

'anain supply network E-procurement 'akin the books a$ailable online as e-books for readers 'akin pro$ision for e-payment  Allow the users to access ser$ices •





online

 

'anain supply network 'easurin performance Sur$ey to know customer satisfaction •





3nits of the sales Ser$ice-le$el areement to ensure the 1uality of the books is in accordance to the re1uirement of library.

 

4eference •

Johnston5 4.5 #lark5 6.5 7 Shul$er5 '. 8(9*(:. Service operations management: Improving service delivery  8;th  8;th ed.:. 0arlow5 Enland" %earson Education &imited.

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