Vice President

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MARK P. LOFTUS 1541 Regatta Road Cell: (858) 774-7677 Carlsbad, CA 92011 [email protected] Fax: (760) 603-9694 SUMMARY An experienced Financial Services Leader, with extensive expertise in sales, cus tomer service, operations, risk management and loan origination, underwriting an d decision making in a commercial bank environment. Excellent analytical skills with a proven track record of consistently meeting and exceeding goals. Excels at building sales teams, business development, coaching employees, managing det ails, setting priorities and relating to customers. Effective communicator at a ll organizational levels who enjoys multi-tasking in a dynamic work environment. * In Depth Understanding of Retail, Business and Private Banking * Effective Tim e Management and Prioritization Skills * Relationship Building Skills * Operationally Sound * Strong Mentor/Leader * Seasoned Loan Officer PROFESSIONAL EXPERIENCE WACHOVIA CORPORATION, San Diego, CA 1999 - 2009 Vice President and Financial Sales Leader 2007 - 2009 Recruited by Wachovia to lead the expansion into the San Diego market. Overall m anagement responsibility for hiring and leading a team of 100 Licensed Financial Specialists, Business Specialists, Financial Center Managers, Tellers and busin ess partners to exceed goals in the areas of sales, customer service, operations and risk management. * Developed marketing plans and successfully opened nine De Novo financial cente rs in Orange and San Diego counties. Each financial center exceeded $75 million in deposits within the first year. * Managed two markets which consistently exceeded all goals in 2007 and 2008, gr owing core deposits 25% and bringing total deposits over $2 billion. * Grew the Book of Business by 500% each year. * Successfully focused and coached sales team on business development, exceeding all business and consumer banking goals. * Achieved and maintained a regional customer satisfaction score that ranked in the top quartile for the corporation. * Expanded and maintained a top quality loan portfolio with no charge-offs or lo sses. Sr. Producing Leader/Sr. Financial Specialist/Small Business Specialist 20022007 Coached and developed seven select Financial Specialists to increase their indiv idual production while maintaining and exceeding personal production goals. Exce eded annual goals in deposits, loans, investments and all business banking categ ories. * Ranked 1st out of 80 qualified Financial Specialists in average monthly produc tion in the Mid-Atlantic/Virginia Bank for 2006. * Ranked 1st in overall business banking production in the Mid-Atlantic region i n 2006. MARK P. LOFTUS [email protected] Page Two * Grew Book of Business by 300% between 2005 and 2007. * Achieved a personal customer satisfaction score of 6.85 out of 7 in 2006, help ing to move the Financial Center into the 90th percentile in the Corporation. Financial Center Manager 1999 - 2002 Managed sales, customer retention, expense control, operations, risk management,

and personnel for multiple diverse financial centers, including the first finan cial center in Virginia to pilot the Service Measurement Program, which ranked W achovia #1 in customer satisfaction for 8 straight years. * Led Financial Center employees to establish an environment that achieved all s ales and service performance objectives. * Developed specific strategies and monitored progress, exceeding Financial Cent er goals and objectives. * Served as an empowered decision maker and escalation point for all service and operational issues. * Ensured the Financial Center team identified and focused on high-valued client s to improve their overall banking experience and retain and grow their business . EDUCATION Bachelor of Arts in Liberal Studies/Business Administration Northern Arizona University, Flagstaff, Arizona CERTIFICATIONS NASD Series 6, 63, California State Life and Health Insurance PROFESSIONAL DEVELOPMENT Omega Commercial and Consumer Credit Situational Leadership COMMUNITY ACTIVITIES Active member of Scripps Ranch Old Pros Board member of San Diego chapter of Wachovia Volunteers Member of Eastern Virginia Community Council, Wachovia Bank

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